Duty Manger - WS

Duty Manger - WS

Full-Time 20000 - 30000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a luxury fitness environment, ensuring top-notch service and smooth operations.
  • Company: Prestigious 5★ Leisure Management company in exclusive London locations.
  • Benefits: Competitive pay, no hidden costs for PT sessions, and flexible hours.
  • Why this job: Elevate your fitness career while building a high-earning Personal Training client base.
  • Qualifications: Experience in health & fitness, exceptional customer service, and Level 2 Gym Instructor certification.
  • Other info: Supportive culture with clear pathways for career growth and development.

The predicted salary is between 20000 - 30000 £ per year.

Step into one of London's most exclusive residential leisure environments and elevate your fitness career within a truly luxury setting. My client, a prestigious 5★ Leisure Management company operating high-end private developments across London, is recruiting an exceptional Duty Manager / Personal Trainer to join their elite team. These stunning facilities include cutting-edge gyms, beautifully designed swimming pools, spa and sauna areas, group exercise studios, treatment rooms, and dedicated relaxation zones.

The Role

  • As a Duty Manager, you will be the central point of contact for residents and guests, delivering a first-class service while ensuring the smooth daily operation of the Club.
  • This hybrid role combines:
  • Fitness floor presence
  • Front-of-house excellence
  • Operational and safety oversight
  • You’ll support the Club & Spa Manager, lead by example, and help create a seamless 5★ experience.
  • With many high-net-worth residents using the facility, this position offers exceptional potential to build a high-earning Personal Training client base.
  • What Makes This Role Stand Out

    • £13.85 per hour
    • £30 per PT session (no rental fees or hidden costs)
    • Full-time OTE: £27–30K+ — often exceeded by top PT performers
    • Clear dual career pathways: Progress into Leisure Management, or Build a successful Personal Training business
    • Part-time position: 16 hours per week

    Skills & Experience Required

    • Experience in a similar Health & Fitness or 5★ leisure role
    • Exceptional customer service and communication skills
    • Highly organised with excellent attention to detail
    • Confident multitasker in a dynamic environment
    • Level 2 Gym Instructor & Level 3 Personal Trainer (Group Exercise desirable)
    • First Aid or RLSS Emergency Responder qualification (training available)
    • Strong Health & Safety awareness
    • Flexible, adaptable, and team-focused

    Shifts include early, mid, late, and weekend rotations.

    Why You’ll Love Working Here

    You’ll enjoy a supportive, professional culture, great development opportunities, and the ability to significantly boost your income through PT and group exercise.

    Duty Manger - WS employer: 4Leisure Recruitment

    Join a prestigious 5★ Leisure Management company in London, where you will thrive in a luxurious environment that prioritises exceptional service and employee growth. With competitive pay, clear career pathways, and the opportunity to build a lucrative Personal Training client base, this role offers a unique blend of professional development and financial reward. Experience a supportive culture that values teamwork and excellence, making it an ideal place for those passionate about fitness and customer service.
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    Contact Detail:

    4Leisure Recruitment Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Duty Manger - WS

    ✨Tip Number 1

    Network like a pro! Get out there and connect with people in the fitness industry. Attend local events, workshops, or even just hit the gym and chat with fellow trainers. You never know who might have a lead on that perfect Duty Manager role!

    ✨Tip Number 2

    Show off your skills! If you’ve got a knack for personal training or customer service, consider offering free sessions or workshops to showcase your expertise. This not only builds your reputation but also gives potential employers a taste of what you can bring to their team.

    ✨Tip Number 3

    Tailor your approach! When you’re reaching out to potential employers, make sure to highlight your experience in high-end leisure environments. Use specific examples that demonstrate your ability to deliver that 5★ service they’re looking for.

    ✨Tip Number 4

    Don’t forget to apply through our website! We’ve got some fantastic opportunities waiting for you, and applying directly can give you an edge. Plus, it’s super easy to navigate and keeps everything in one place!

    We think you need these skills to ace Duty Manger - WS

    Exceptional Customer Service
    Communication Skills
    Attention to Detail
    Multitasking
    Level 2 Gym Instructor
    Level 3 Personal Trainer
    First Aid Qualification
    Health & Safety Awareness
    Operational Oversight
    Teamwork
    Adaptability
    Dynamic Environment Management

    Some tips for your application 🫡

    Show Off Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A touch of enthusiasm and a genuine passion for fitness can really make your application stand out.

    Tailor Your Application: Make sure to customise your application for the Duty Manager role. Highlight your relevant experience in health and fitness, and don’t forget to mention any customer service skills that align with our 5★ standards. We love seeing how you fit into our luxury environment!

    Be Clear and Concise: Keep your application clear and to the point. Use bullet points where necessary to make it easy for us to read. We appreciate well-structured applications that get straight to the heart of your experience and skills.

    Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our elite team!

    How to prepare for a job interview at 4Leisure Recruitment

    ✨Know the Luxury Environment

    Familiarise yourself with the high-end leisure industry and the specific expectations of a 5★ environment. Research the company’s facilities and services to demonstrate your understanding of what it means to provide first-class service.

    ✨Showcase Your Customer Service Skills

    Prepare examples from your past experiences where you delivered exceptional customer service. Highlight situations where you went above and beyond to ensure client satisfaction, as this role heavily relies on creating a seamless experience for residents and guests.

    ✨Demonstrate Your Organisational Skills

    Be ready to discuss how you manage multiple tasks in a dynamic environment. Share specific strategies or tools you use to stay organised, especially in a role that requires operational oversight and multitasking.

    ✨Highlight Your Fitness Qualifications

    Make sure to bring up your Level 2 Gym Instructor and Level 3 Personal Trainer qualifications. If you have any additional certifications, like First Aid or group exercise training, mention those too, as they can set you apart from other candidates.

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