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- Tasks: Manage daily operations of a luxury leisure facility and deliver top-notch customer service.
- Company: 5-star Leisure Management company with high-end residential developments.
- Benefits: Competitive pay, personal development opportunities, and potential for extra income through PT sessions.
- Why this job: Join a vibrant team and make a real impact in a luxury environment.
- Qualifications: Experience in health and fitness, excellent customer service skills, and Level 2 Gym Instructor certification preferred.
- Other info: Flexible shifts with a great working culture and career growth potential.
The predicted salary is between 13 - 16 £ per hour.
My client, a 5* Leisure Management company operating high-end luxury residential developments is now recruiting for Part Time Duty Managers/ Personal Trainers near Westminster. The role of Duty Manager is to assist in managing the daily operation of the leisure facility, that sit within the private estates. These beautiful leisure facilities host a Gym with unrivalled top of the range equipment, a stunning Swimming Pool with a Sauna/ Spa, plus areas for relaxation.
As a Duty Manager, you will be responsible for the delivery of the highest levels of customer service to all residents, guests and external contractors at the development and will be the first and main point of contact for all queries within the Club. Your key day-to-day duties involve the operation of the entire Club facility, reporting into the Club & Spa Manager. The job is a blend of operational duties, fitness and front of house. There is a great opportunity to drive PT here also with many of the residents being high net worth individuals!
The hourly rate on offer is £13.85 per hour, and the PT rate is £30 per session. We are recruiting for a 18 hour / 3 shifts per week contracts.
Skills and Experience:- Significant experience within a similar role in the Health and Fitness Industry and working in a 5* environment
- Excellent customer service, communication, and interpersonal skills required
- Ability to handle multiple tasks at one time often switching from one to another
- Must be detailed oriented, friendly and organized
- Level 2 Gym Instructor/ Level 3 Personal Trainer with Group Exercise First Aid and/or RLSS Emergency Responder qualified is desirable, training can be provided if required
- Health and Safety experience within a leisure facility
- Be adaptable and able to work well in a team
This role will require a mixture of shifts including early, mid and late with a rotation on weekends. This employer offers a fantastic working culture, personal development opportunities and the potential to earn additional income through Personal Training and Group Exercise classes. If this sounds of interest, please apply today!
Duty Manager - Westminster employer: 4Leisure Recruitment
Contact Detail:
4Leisure Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager - Westminster
✨Tip Number 1
Network like a pro! Reach out to your connections in the health and fitness industry, especially those who might know about opportunities at luxury leisure facilities. A friendly chat can sometimes lead to a foot in the door.
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for customer service and fitness shine through. Remember, they’re looking for someone who fits into their high-end environment, so be yourself and be engaging.
✨Tip Number 3
Prepare for situational questions! Think about how you would handle various scenarios in a busy leisure facility. They want to see how you think on your feet, so practice your responses to common challenges you might face as a Duty Manager.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Duty Manager - Westminster
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your experience in the health and fitness industry, especially if you've worked in a 5* environment. We want to see how your background aligns with the luxury service we provide!
Customer Service is Key: Since you'll be the first point of contact for residents and guests, emphasise your excellent customer service skills. Share examples of how you've gone above and beyond to ensure satisfaction in previous roles.
Be Detail-Oriented: We love candidates who pay attention to detail! In your application, mention specific instances where your organisational skills made a difference in your previous jobs. It shows us you're ready to handle the operational duties of the role.
Apply Through Our Website: Don't forget to apply through our website! It's the best way for us to receive your application and ensures you’re considered for this fantastic opportunity. We can’t wait to hear from you!
How to prepare for a job interview at 4Leisure Recruitment
✨Know the Facility Inside Out
Before your interview, take some time to research the leisure facility and its offerings. Familiarise yourself with the gym equipment, pool features, and any unique services they provide. This will show your genuine interest in the role and help you answer questions more confidently.
✨Showcase Your Customer Service Skills
As a Duty Manager, excellent customer service is key. Prepare examples from your past experiences where you've gone above and beyond for customers. Think about how you can relate these experiences to the high-end clientele you'll be serving at the facility.
✨Demonstrate Your Multi-tasking Ability
The role requires juggling various tasks, so be ready to discuss how you manage multiple responsibilities. Share specific instances where you've successfully handled several duties at once, especially in a fast-paced environment like a 5* leisure facility.
✨Be Ready to Discuss Health and Safety
Since health and safety are crucial in a leisure facility, brush up on relevant regulations and best practices. Be prepared to talk about your experience in this area and how you would ensure a safe environment for residents and guests.
