Duty Manager

Duty Manager

London Full-Time 28800 - 43200 £ / year (est.) No home office possible
Go Premium
4

At a Glance

  • Tasks: Manage operations while providing top-notch fitness training and customer service.
  • Company: Join a vibrant team in Woolwich dedicated to promoting health and fitness.
  • Benefits: Enjoy a hybrid role with opportunities for career growth and development.
  • Why this job: Perfect for fitness enthusiasts wanting to make an impact in the community.
  • Qualifications: Must be a qualified Fitness Instructor or Personal Trainer with a passion for service.
  • Other info: This role offers a unique blend of management and training responsibilities.

The predicted salary is between 28800 - 43200 £ per year.

Job Description

We’re seeking enthusiastic Duty Managers / Personal Trainers for a high end luxury health club based around Nine Elms. If you are a Fitness Instructor or Personal Trainer that is Passionate about 5* service please read on.

This hybrid role combines operational management, fitness training, and front-of-house responsibilities, offering a unique opportunity to develop your career in two exciting directions: leisure management or building a thriving personal training client base.

Key Responsibilities:

  • Oversee the daily operations of the Club, reporting directly to the Club & Spa Manager.
  • Act as the first point of contact for all resident and guest inquiries within the Club.
  • Deliver a seamless customer experience while managing fitness and operational duties.
  • Drive personal training opportunities with access to a high-net-worth clientele.
  • What’s on Offer?

  • Hourly Rate: £13.85 per hour.
  • Personal Training Rate: £30 per session (no rental fees).
  • On Target Earnings (Full-Time): £28-31K+ – with potential to exceed this through personal training sessions.
  • Contract: 20 hours per week.
  • Skills and Experience Required

  • Proven experience in a similar role within the health and fitness industry, ideally in a 5* environment.
  • Outstanding customer service, communication, and interpersonal skills.
  • Exceptional multitasking abilities and attention to detail.
  • Qualifications: Level 2 Gym Instructor & Level 3 Personal Trainer certification (Group Exercise certification preferred).
  • First Aid or RLSS Emergency Responder qualifications (training provided if needed).
  • Health and safety experience within a leisure facility is highly desirable.
  • A team player who is adaptable and organized.
  • Shift Pattern This role includes a mix of early, mid, and late shifts, with weekend rotations.

    4

    Contact Detail:

    4Leisure Recruitment Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Duty Manager

    ✨Tip Number 1

    Familiarise yourself with the specific fitness services and programmes we offer at StudySmarter. Understanding our unique approach will help you demonstrate your passion for service during any interviews.

    ✨Tip Number 2

    Network with current employees or professionals in the fitness industry. Engaging with them can provide valuable insights into the role and may even lead to a referral, which can significantly boost your chances of landing the job.

    ✨Tip Number 3

    Prepare to discuss your operational management experience in detail. Think of specific examples where you've successfully managed a team or improved processes, as this will be crucial for the hybrid nature of the Duty Manager role.

    ✨Tip Number 4

    Showcase your enthusiasm for fitness and customer service during any interactions with us. Whether it's through your body language or the questions you ask, conveying genuine interest can set you apart from other candidates.

    We think you need these skills to ace Duty Manager

    Leadership Skills
    Customer Service Skills
    Fitness Training Knowledge
    Operational Management
    Communication Skills
    Time Management
    Problem-Solving Skills
    Teamwork
    Sales Skills
    Health and Safety Awareness
    Motivational Skills
    Conflict Resolution
    Adaptability
    First Aid Certification

    Some tips for your application 🫡

    Understand the Role: Before applying, make sure you fully understand the responsibilities of a Duty Manager and Personal Trainer. Read the job description carefully to identify key skills and qualifications required.

    Tailor Your CV: Customise your CV to highlight relevant experience in operational management and fitness training. Emphasise any previous roles that showcase your passion for service and leadership abilities.

    Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the role. Mention specific experiences that demonstrate your skills in both fitness training and management, and explain why you want to work with this company.

    Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and professional.

    How to prepare for a job interview at 4Leisure Recruitment

    ✨Show Your Passion for Fitness

    Make sure to express your enthusiasm for fitness and service during the interview. Share personal stories or experiences that highlight your dedication to helping others achieve their fitness goals.

    ✨Demonstrate Operational Knowledge

    Since this role involves operational management, be prepared to discuss your experience in managing teams or facilities. Highlight any relevant skills or situations where you successfully handled operational challenges.

    ✨Prepare for Scenario Questions

    Expect scenario-based questions that assess your problem-solving abilities in a fitness environment. Think of examples where you've had to deal with difficult customers or manage unexpected situations effectively.

    ✨Ask Insightful Questions

    At the end of the interview, ask thoughtful questions about the company culture, team dynamics, and growth opportunities. This shows your genuine interest in the role and helps you determine if it's the right fit for you.

    Duty Manager
    4Leisure Recruitment
    Location: London
    Go Premium

    Land your dream job quicker with Premium

    You’re marked as a top applicant with our partner companies
    Individual CV and cover letter feedback including tailoring to specific job roles
    Be among the first applications for new jobs with our AI application
    1:1 support and career advice from our career coaches
    Go Premium

    Money-back if you don't land a job in 6-months

    >