At a Glance
- Tasks: Oversee daily marina operations and ensure top-notch customer service.
- Company: Join a unique leisure/hospitality business in beautiful Brixham, Devon.
- Benefits: Enjoy a competitive salary, health insurance, pension scheme, and 23 days holiday.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
- Why this job: Lead a passionate team and create unforgettable experiences for customers.
- Qualifications: Must be computer literate, proactive, and have strong leadership skills.
The predicted salary is between 36400 - 40000 £ per year.
£34,000pa plus benefits
Working Hours & Shift Pattern:
- 42 Hours per week
- Peak Season: Thursdays to Mondays (April – September)
- Off Peak Season: Monday to Friday (October – March)
This is a fantastic opportunity for a customer focused, motivated and proactive Marina Supervisor to join a unique leisure/hospitality business in Brixham, Devon. My client recognises that the key to their success is their people and that's why they offer a fantastic, progressive and challenging working environment. A supervisor with energy, enthusiasm and a fine attention to detail should apply now!
About the Marina Supervisor Role:
The successful candidate will be responsible for the day to day running of a marina and will strive to deliver a first class experience for all customers ensuring customer service levels are consistently exceeding expectation. You will lead, develop and coach your team in order to achieve commercial targets and customer satisfaction scores. Candidates must be computer literate, quick thinking and skilled in administration. Passionate about world class service, you must take pride in your surroundings, ensuring the operation is safe, clean and compliant at all times.
Main responsibilities:
- To support the day to day operations of the Marina; working alongside the General Manager, Foreman and Administration team to ensure the effective and efficient running of site operations ensuring excellence in customer service and experience at all times.
- In conjunction with the site management teams, ensure that all daily, weekly and monthly checks are carried out, along with all routine maintenance to ensure the sites remains safe, secure, clean, tidy and well landscaped at all times.
- To ensure all legal, HSE and company policies including financial policies are being adhered to.
- To build and develop an empowered and motivated staff structure that functions flexibly as a region, whilst providing the best in customer experience and site cover.
- To instill an ethos of flexible working hours driven by business demand.
- To ensure that shifts are managed in such a way that maximum site staff are on site at peak times to include weekends and bank holidays.
- To hold weekly staff meetings and undertake appraisals and ongoing performance monitoring and management where necessary.
- To coach staff to monitor customer's satisfaction while constantly improving the customer experience ensuring excellence in customer service at all times.
- To liaise with central services whilst ensuring effective communication at all levels ensuring that reporting deadlines are maintained and that the various departments are kept informed of any reportable/relevant issues at your site.
Salary range is up to £34,000 base. Benefits include:
- Contributory pension scheme
- Bike to Work Scheme
- Contributory Health insurance cash back scheme (Dental, visual etc)
- 23 days holiday per year.
- Training and full uniform provided.
Marina Supervisor in Brixham employer: 4Leisure Recruitment
Join a prestigious luxury beauty maison in Central London, where we prioritise employee well-being and professional growth. Our supportive work culture fosters creativity and excellence, offering ongoing training and development opportunities to enhance your skills as a Skincare Therapist. Enjoy the unique advantage of working in an elegant boutique environment that values bespoke client experiences and encourages strong relationships with our clientele.
