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- Tasks: Support the Club Manager in daily operations and ensure top-notch customer service.
- Company: Join a prestigious 5* Leisure Management company in luxury residential developments.
- Benefits: Enjoy a vibrant work culture, career progression, and opportunities for additional earnings through Personal Training.
- Why this job: Be part of a dynamic team in a stunning facility with state-of-the-art equipment and a focus on excellence.
- Qualifications: Management experience in health clubs and strong customer service skills are essential.
- Other info: Desirable qualifications include fitness certifications and First Aid training.
The predicted salary is between 36000 - 60000 £ per year.
Health Club and Spa Assistant Manager
We are currently recruiting for a an Assistant Club Manager position for a 5* Leisure Management company operating high-end luxury residential developments across London
This facility based in South West London hosts a Gym with unrivalled top of the range equipment , a stunning Swimming Pool with a Sauna/ Spa, Personal Training.
As the Assistant Club Manager you will be responsible for supporting the Club Manager on the day to day operation, driving the quality of standards within the leisure team and programme on offer whilst ensuring the delivery of exceptional levels of customer service to all residents and their guests. This contract is a Full time position, with a great opportunity to pick up additional Personal Training for additional salary enhancements.
Skills and Experience:
- Management experience in health club environment
- A strong understanding for 5* customer service and standards
- Experience of supporting Club operations within the Leisure/Hospitality/Spa sectors
- Ability to lead and motivate team members
- Good standards of computer literacy in Microsoft Word, Excel, PowerPoint and Excel
- Good understanding of health and safety requirements of a gym and swimming pool
- Ability to handle multiple tasks at one time
- Excellent customer service, communication, and interpersonal skills required
- Well presented, professional and approachable
Desirable Qualifications:
- Level 2 or 3 Fitness qualified
- First Aid and/or RLSS Emergency Responder qualified or willing to undertake
This company offers a fantastic working environment, great culture and are renown for driving succession plans for personal career progression.
Assistant Club Manager in South West London employer: 4Leisure Recruitment
Contact Detail:
4Leisure Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Club Manager in South West London
✨Tip Number 1
Familiarise yourself with the specific health and safety regulations relevant to gyms and swimming pools. This knowledge will not only help you in the interview but also demonstrate your commitment to maintaining high standards.
✨Tip Number 2
Research the company’s values and culture thoroughly. Understanding their approach to customer service and team dynamics will allow you to tailor your responses during interviews, showing that you’re a great fit for their environment.
✨Tip Number 3
Network with current or former employees of the company on platforms like LinkedIn. They can provide valuable insights into the role and the company culture, which can help you stand out during the application process.
✨Tip Number 4
Prepare examples from your past experience that highlight your management skills and ability to deliver exceptional customer service. Being able to share specific scenarios will make your application more compelling.
We think you need these skills to ace Assistant Club Manager in South West London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant management experience in the health club environment. Emphasise your understanding of 5* customer service standards and any specific achievements that demonstrate your ability to lead and motivate a team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the leisure and hospitality sectors. Mention your familiarity with health and safety requirements, and how your skills align with the responsibilities of the Assistant Club Manager role.
Highlight Relevant Qualifications: If you have Level 2 or 3 Fitness qualifications or First Aid certifications, make sure to include these in your application. If you're willing to undertake further training, mention this as well to show your commitment to professional development.
Showcase Customer Service Skills: In both your CV and cover letter, provide examples of how you've delivered exceptional customer service in previous roles. This is crucial for a position that focuses on providing high-quality experiences for residents and their guests.
How to prepare for a job interview at 4Leisure Recruitment
✨Showcase Your Management Experience
Be prepared to discuss your previous management roles in health clubs or similar environments. Highlight specific examples where you successfully led a team, improved customer service standards, or enhanced operational efficiency.
✨Demonstrate Customer Service Excellence
Since the role requires a strong understanding of 5* customer service, think of instances where you went above and beyond for customers. Be ready to explain how you would ensure exceptional service in this new position.
✨Familiarise Yourself with Health and Safety Standards
Brush up on the health and safety requirements relevant to gyms and swimming pools. You might be asked about how you would handle safety protocols, so showing your knowledge here will impress the interviewers.
✨Prepare for Team Leadership Questions
Expect questions about how you motivate and lead a team. Think of strategies you've used in the past to inspire your colleagues and maintain high morale, especially in a fast-paced environment like a health club.
