Aesthetic Clinic Co-Ordinator
Location: Notting Hill, London
Salary: £37,000 - £42,000 DOE + Commission
Working Pattern: 5 days out of 7 (Clinic open Tuesday to Sunday)
The Opportunity Join a brand-new luxury aesthetics clinic in the heart of Notting Hill as an Aesthetic Clinic Co-Ordinator and play a key role in delivering an exceptional patient experience from first enquiry through to treatment completion and aftercare. This is a hands-on leadership position, combining front-of-house excellence with operational management, team supervision, and business growth initiatives as the clinic establishes itself as a leading destination for advanced aesthetic treatments.
Key Responsibilities
- Managing the patient journey from initial enquiry through to treatment and follow-up.
- Overseeing bookings, consultations, treatment scheduling, and diary management.
- Preparing patients for treatments and ensuring a seamless clinic experience.
- Leading the front-of-house function to the highest standards.
- Supporting, motivating, and supervising the clinic team.
- Driving retail sales and treatment package conversions.
- Implementing and refining clinic systems, processes, and operational procedures.
- Assisting the business in working towards and maintaining CQC compliance and best practice standards.
- Handling patient queries and concerns with professionalism and care.
- Building strong relationships with patients to encourage retention and referrals.
About You
- Extensive experience within an aesthetic clinic, cosmetic, medical aesthetics, or luxury spa environment.
- Proven supervisory, management, or clinic leadership experience.
- Exceptional communication and interpersonal skills.
- Highly organised with strong administrative and operational abilities.
- Positive, level-headed, and solution-focused approach.
- Passionate about delivering outstanding patient care and customer service.
- Confident implementing systems and improving business processes.
What's On Offer
- £37,000 - £42,000 basic salary (DOE).
- Competitive commission structure.
- Opportunity to join an exciting new clinic from launch.
- Professional development and career progression opportunities.
- Supportive, ambitious, and high-performing team culture.
- Prime Notting Hill location.
If you're an experienced clinic professional who thrives on delivering exceptional patient experiences while driving operational excellence, we'd love to hear from you.
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