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- Tasks: Support daily operations of a busy marina and ensure excellent customer service.
- Company: Join a vibrant coastal marina on the stunning Dorset coast.
- Benefits: Competitive salary, full training, and career development opportunities.
- Why this job: Make waves in your career while enjoying a dynamic coastal environment.
- Qualifications: Experience in operations or customer service, with strong leadership skills.
- Other info: Flexible hours with weekend work; perfect for those passionate about leisure and marine management.
The predicted salary is between 28000 - 42000 £ per year.
A fantastic opportunity has arisen for an Assistant Marina Manager to join a busy coastal marina and visitor destination on the Dorset coast. This role is ideal for someone with strong operations, customer service, and team leadership experience in leisure, hospitality, facilities or outdoor activities. Someone who enjoys working in a dynamic environment.
You will support the management team in the day-to-day operations of a high-profile marina, ensuring excellent customer service for berth holders and visitors while maintaining safe, efficient site operations.
Key Responsibilities- Support the day-to-day operational management of the marina, ensuring all activities run smoothly and efficiently.
- Coordinate, allocate, and monitor the work of the marina team to ensure daily, weekly, and monthly operational checks are completed.
- Ensure all administrative tasks and operational processes are completed accurately and on time.
- Assist with staff rota planning, ensuring appropriate coverage during weekends and peak periods.
- Conduct daily team briefings and support the motivation and development of staff.
- Allocate marina berths to annual berth holders and visiting vessels, working closely with operational staff.
- Help maintain a safe, secure, clean, and well-presented marina environment, overseeing routine maintenance and safety checks.
- Deliver high levels of customer service, ensuring an exceptional experience for all visitors and customers.
- Build and maintain positive working relationships with customers, tenants, and team members.
- Support the management team in handling feedback, complaints, and operational improvements.
- Assist with leading the team during busy operational periods or changes within the business.
- Experience in operations, marina management, leisure, tourism, hospitality, or facilities management.
- Strong team leadership and staff coordination skills.
- Excellent customer service and communication abilities.
- Organised with the ability to manage multiple operational tasks.
- A flexible and proactive approach to work.
- Ability to work weekends and peak seasonal periods as required.
- Competitive salary package
- Full on-the-job training with opportunities to gain industry-recognised marine and marina qualifications
- Career development within the marine, leisure, and marina management sector
- A unique opportunity to work in a vibrant coastal environment
Working Pattern: 8:00am - 5:00pm, Thursday to Monday (Weekend work required)
This is an excellent opportunity for someone looking to progress their career in marina operations, marine services, leisure management, or waterfront facilities management.
Assistant Marina Manager in Poole employer: 4Leisure Recruitment Ltd
Contact Detail:
4Leisure Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Marina Manager in Poole
✨Tip Number 1
Network like a pro! Get out there and connect with people in the marina and leisure industry. Attend local events, join relevant groups on social media, and don’t be shy to reach out to current employees at the marina. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your personality! When you get the chance for an interview or informal chat, let your passion for customer service and team leadership shine through. Share stories that highlight your experience in operations and how you’ve made a positive impact in previous roles.
✨Tip Number 3
Be proactive! If you see a marina or leisure operation that interests you, don’t wait for them to post a job. Reach out directly through our website, express your interest, and ask if they’re looking for someone with your skills. It shows initiative and can set you apart from other candidates.
✨Tip Number 4
Prepare for the unexpected! In a dynamic environment like a marina, things can change quickly. Be ready to discuss how you handle challenges and adapt to new situations during interviews. This will demonstrate your flexibility and proactive approach, which are key for the Assistant Marina Manager role.
We think you need these skills to ace Assistant Marina Manager in Poole
Some tips for your application 🫡
Show Your Passion for the Marina: When writing your application, let us see your enthusiasm for working in a marina environment. Share any personal experiences or interests related to leisure activities or coastal living that make you a great fit for this role.
Highlight Relevant Experience: Make sure to emphasise your previous experience in operations, customer service, or team leadership. We want to know how your background aligns with the responsibilities of the Assistant Marina Manager position.
Be Organised and Clear: Keep your application well-structured and easy to read. Use bullet points where necessary and ensure all your information is accurate. This reflects the organised approach we value in our team!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for this fantastic opportunity on the Dorset coast!
How to prepare for a job interview at 4Leisure Recruitment Ltd
✨Know Your Marina Operations
Familiarise yourself with the specific operations of a marina. Understand the daily tasks, safety protocols, and customer service expectations. This knowledge will help you demonstrate your readiness to support the management team effectively.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in previous roles. Highlight your ability to motivate staff and manage operational tasks, especially during busy periods. This will show that you're capable of handling the dynamic environment of a marina.
✨Emphasise Customer Service Excellence
Be ready to discuss your approach to delivering exceptional customer service. Share specific instances where you've resolved complaints or improved customer experiences. This is crucial for ensuring a positive atmosphere for berth holders and visitors.
✨Ask Insightful Questions
Prepare thoughtful questions about the marina's operations, team dynamics, and future goals. This not only shows your interest in the role but also helps you gauge if the company culture aligns with your values and work style.