At a Glance
- Tasks: Lead and manage a busy leisure centre, ensuring top-notch service and safety.
- Company: Join a well-established leisure operator with a supportive team.
- Benefits: Full-time role with opportunities for growth and community impact.
- Other info: Flexible shifts including evenings and weekends; great for those who thrive in dynamic environments.
- Why this job: Make a real difference in your community while developing your management skills.
- Qualifications: Previous supervisory experience in leisure or hospitality is essential.
The predicted salary is between 30000 - 40000 £ per year.
We are currently recruiting for an experienced and motivated Assistant Manager to join a busy multi-functional leisure facility in South Gloucestershire! This is an excellent opportunity for an operationally focused leisure professional looking to take the next step within a progressive leisure environment. The successful candidate will play a key role in the day-to-day management of the facility, supporting service delivery, leading teams and ensuring high operational standards across the centre.
The Role
As Assistant Manager, you will support the overall operation of the site, ensuring excellent customer service, health & safety compliance, staffing levels and facility standards are consistently maintained. You will also take responsibility for a designated operational area such as Health & Safety, Staffing, Facilities or Programming, while acting as Duty Manager and key holder as required.
Key Responsibilities
- Support the day-to-day operation of the leisure centre
- Lead, motivate and supervise operational teams
- Ensure high standards of customer service and cleanliness
- Maintain health & safety compliance and safe working practices
- Assist with recruitment, staff training and inductions
- Manage rotas, staffing levels and shift cover
- Monitor plant operations and facility maintenance issues
- Support programming, activities and operational delivery
- Respond to incidents, emergencies and customer escalations
- Assist with reporting, administration and performance monitoring
About You
We are looking for a confident and proactive leisure professional with previous supervisory or management experience within a leisure, fitness, swimming or hospitality environment. You will have:
- Strong leadership and organisational skills
- Excellent customer service and communication ability
- Experience managing teams within a fast-paced environment
- Good understanding of health & safety procedures
- Experience with staffing, rotas or operational management
- Ability to work flexibly including evenings and weekends
Desirable qualifications include:
- NPLQ
- First Aid
- IOSH Managing Safely
What’s On Offer
- Opportunity to join a well-established leisure operator
- Supportive management team and development opportunities
- Varied and rewarding operational role
- Chance to make a genuine impact within the local community
If you are passionate about leisure operations and thrive in a hands-on management role, we would love to hear from you!
Assistant Manager in Newport employer: 4Leisure Recruitment Ltd
Join a dynamic and supportive team at our leisure centre in South Gloucestershire, where we prioritise employee growth and development. As an Assistant Manager, you will enjoy a rewarding role that allows you to make a positive impact on the local community while working in a vibrant environment that values excellent customer service and operational excellence. With opportunities for training and progression, this is an ideal place for passionate leisure professionals looking to advance their careers.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager in Newport
✨Tip Number 1
Network like a pro! Reach out to your connections in the leisure industry and let them know you're on the hunt for an Assistant Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to leadership and customer service. We recommend doing mock interviews with friends or family to build your confidence and refine your answers.
✨Tip Number 3
Showcase your passion for the leisure industry during interviews. Share specific examples of how you've improved customer service or managed teams effectively in previous roles. This will help you stand out as a proactive candidate!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team.
We think you need these skills to ace Assistant Manager in Newport
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your previous supervisory roles and any relevant qualifications, like NPLQ or First Aid, to show us you're the right fit for the Assistant Manager position.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about leisure operations and how your leadership skills can benefit our team. Keep it engaging and personal – we want to get to know you!
Showcase Your Customer Service Skills:Since excellent customer service is key for this role, make sure to include examples of how you've gone above and beyond for customers in your application. We love seeing candidates who truly care about the experience they provide.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at 4Leisure Recruitment Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of an Assistant Manager in a leisure centre. Familiarise yourself with key areas like health & safety compliance, customer service standards, and team leadership. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or managed operations. Highlight situations where you motivated staff, handled emergencies, or improved service delivery. This will demonstrate your capability to take charge and ensure high operational standards.
✨Be Ready for Scenario Questions
Expect to be asked how you would handle specific situations, such as a customer complaint or a staffing issue. Think through potential scenarios beforehand and outline your approach. This shows that you can think on your feet and are prepared for the challenges of the role.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the leisure centre's operations or team dynamics. This not only shows your interest but also gives you a chance to assess if the environment aligns with your values and career goals.
