At a Glance
- Tasks: Lead and manage a busy leisure centre, ensuring top-notch service and safety.
- Company: Join a well-established leisure operator with a supportive team.
- Benefits: Full-time role with opportunities for development and community impact.
- Other info: Flexible shifts including evenings and weekends; great for those who thrive in dynamic environments.
- Why this job: Make a real difference in your community while developing your leadership skills.
- Qualifications: Previous supervisory experience in leisure or hospitality is essential.
The predicted salary is between 30000 - 40000 £ per year.
We are currently recruiting for an experienced and motivated Assistant Manager to join a busy multi-functional leisure facility in South Gloucestershire! This is an excellent opportunity for an operationally focused leisure professional looking to take the next step within a progressive leisure environment. The successful candidate will play a key role in the day-to-day management of the facility, supporting service delivery, leading teams and ensuring high operational standards across the centre.
The Role
As Assistant Manager, you will support the overall operation of the site, ensuring excellent customer service, health & safety compliance, staffing levels and facility standards are consistently maintained. You will also take responsibility for a designated operational area such as Health & Safety, Staffing, Facilities or Programming, while acting as Duty Manager and key holder as required.
Key Responsibilities
- Support the day-to-day operation of the leisure centre
- Lead, motivate and supervise operational teams
- Ensure high standards of customer service and cleanliness
- Maintain health & safety compliance and safe working practices
- Assist with recruitment, staff training and inductions
- Manage rotas, staffing levels and shift cover
- Monitor plant operations and facility maintenance issues
- Support programming, activities and operational delivery
- Respond to incidents, emergencies and customer escalations
- Assist with reporting, administration and performance monitoring
About You
We are looking for a confident and proactive leisure professional with previous supervisory or management experience within a leisure, fitness, swimming or hospitality environment. You will have:
- Strong leadership and organisational skills
- Excellent customer service and communication ability
- Experience managing teams within a fast-paced environment
- Good understanding of health & safety procedures
- Experience with staffing, rotas or operational management
- Ability to work flexibly including evenings and weekends
Desirable qualifications include:
- NPLQ
- First Aid
- IOSH Managing Safely
What’s On Offer
- Opportunity to join a well-established leisure operator
- Supportive management team and development opportunities
- Varied and rewarding operational role
- Chance to make a genuine impact within the local community
If you are passionate about leisure operations and thrive in a hands-on management role, we would love to hear from you!
Locations
Assistant Manager in Newport, Wales employer: 4Leisure Recruitment Ltd
Join a dynamic and supportive team at our leisure centre in South Gloucestershire, where we prioritise employee development and community impact. As an Assistant Manager, you will benefit from a collaborative work culture that values leadership and operational excellence, alongside opportunities for professional growth in a rewarding environment. Enjoy the satisfaction of making a difference while working in a facility that champions health, safety, and exceptional customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager in Newport, Wales
✨Tip Number 1
Network like a pro! Reach out to your contacts in the leisure industry and let them know you're on the hunt for an Assistant Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Get your game face on for interviews! Research common questions for management roles in leisure centres and practice your responses. Show off your leadership skills and how you handle customer service challenges – that’s what they want to see!
✨Tip Number 3
Don’t just apply anywhere; focus on places that align with your values and career goals. Check out our website for openings that excite you, and tailor your approach to each facility's unique vibe and mission.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It keeps you fresh in their minds and demonstrates your professionalism – plus, it’s just good manners!
We think you need these skills to ace Assistant Manager in Newport, Wales
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your leadership and operational management experience, as well as any relevant qualifications like NPLQ or First Aid.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for the Assistant Manager role. Share specific examples of how you've led teams or improved customer service in previous positions.
Showcase Your Passion:Let your enthusiasm for leisure operations shine through in your application. We want to see that you’re not just looking for a job, but that you genuinely care about making a positive impact in the community.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you quicker!
How to prepare for a job interview at 4Leisure Recruitment Ltd
✨Know the Facility Inside Out
Before your interview, take some time to research the leisure centre. Familiarise yourself with their services, facilities, and any recent news or events. This will not only show your genuine interest but also help you tailor your answers to align with their operational goals.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll need to lead and motivate teams. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight your leadership style and how it contributes to maintaining high operational standards.
✨Demonstrate Customer Service Excellence
Customer service is key in this role. Think of specific instances where you've gone above and beyond for customers. Be ready to discuss how you would handle customer escalations or emergencies, showcasing your problem-solving skills and commitment to service.
✨Understand Health & Safety Compliance
Given the importance of health and safety in a leisure environment, brush up on relevant procedures and regulations. Be prepared to discuss how you would ensure compliance and maintain safe working practices within the facility, as this will be crucial in your role.
