General Manager

General Manager

Harpenden Full-Time 48000 - 72000 £ / year (est.) No home office possible
4

At a Glance

  • Tasks: Lead a dynamic golf club, coaching managers and driving daily performance.
  • Company: Join a high-profile golf and leisure operator in Hertfordshire.
  • Benefits: Enjoy a competitive salary and the chance to shape a thriving business.
  • Why this job: Make a real impact on revenue growth while fostering a strong customer culture.
  • Qualifications: Experience in General Management within Golf/Leisure or Hospitality is essential.
  • Other info: Passion for golf and events is a must!

The predicted salary is between 48000 - 72000 £ per year.

General Manager – Golf Club

A fantastic General Manager opportunity is now available in the Hertfordshire area with my client, a high profile golf and leisure operator. I am searching for a dynamic, driven and highly commercial manager to lead a club with a multimillion turnover.

The role is focused on coaching, developing and mentoring department managers whilst also driving performance on a daily basis. We really need someone with a strong commercial focus who has the ability to look at the business strategy and make changes on a local level where necessary and develop a strong customer culture within the business.

My client has invested in the property and developed additional revenue streams and non member income. You therefore must be able to demonstrate your impact on a business with examples of revenue and profit growth.

Main Responsibilities:

  • Develop the clubs club’s profit streams, to ensure optimum performance against budget
  • Recruit, Develop and Lead a team of Heads of Departments
  • Set and monitor clear goals and performance expectations for the HOD team.
  • Manage daily operations across the club. Communicate daily and weekly targets and facilitate their achievement through the HOD team.
  • Monitor all costs to maximise efficiency. In particular payroll costs to be managed within budget while ensuring adequate cover of all business areas.
  • To ensure the club operates consistently to the standards required.
  • To ensure all revenue opportunities are maximised and all costs controlled with the aim of improving individual club profitability.
  • Ensuring on-going forecasts and plans are made to deliver budgeted expectations and to effectively and timeously evaluate risks and identify opportunities.
  • To develop a high performance service culture that ensures consistent excellence in all we do.
  • Continually look for ways to improve the quality of the product and service provided within the club.
  • Work with the senior management team to identify systems and communication procedures to improve member retention levels and ensure that ongoing training and support is given to club staff to deliver superior levels of member satisfaction.
  • Ensure all staff have access to the necessary financial information to allow them to do their job effectively, that relevant necessary accounting procedures are followed within the club and that relevant accounting information reaches the Finance Department by the agreed dates.
  • Manage agreed CAPEX budget effectively and look to maximise return on investment

Desirable Experience

  • Previous experience in General Management within Golf/Leisure or Hospitality
  • P&L accountability in excess of 2M
  • A solid understanding of good HR practice would also be advantageous.
  • Full understanding of People, Member, Shareholder ways of working.
  • Previous experience of coaching other senior managers.
  • Excellent knowledge of health and safety guidelines and regulations.
  • A passion for golf and events

For a full job description and client brief please contact James in confidence on 01895 450640, thank you.

General Manager employer: 4Leisure Recruitment Ltd

Join a leading golf and leisure operator in Hertfordshire, where you will thrive in a dynamic work environment that values coaching and development. Our commitment to employee growth is matched by our investment in the club's facilities and revenue streams, ensuring you have the tools to drive performance and achieve excellence. With a strong focus on a customer-centric culture and a collaborative team atmosphere, this role offers a unique opportunity to make a significant impact while enjoying the benefits of working in a vibrant and rewarding industry.
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Contact Detail:

4Leisure Recruitment Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land General Manager

✨Tip Number 1

Make sure to showcase your previous experience in General Management, especially within the golf or leisure industry. Highlight specific examples where you successfully managed P&L accounts exceeding 2 million, as this will demonstrate your capability to handle the financial responsibilities of the role.

✨Tip Number 2

Emphasize your ability to develop and lead teams effectively. Share instances where you coached senior managers and improved their performance, as this aligns with the role's focus on mentoring department heads.

✨Tip Number 3

Demonstrate your commercial acumen by discussing how you've previously identified revenue opportunities and implemented strategies that led to profit growth. This will show that you can contribute to the club's financial success.

✨Tip Number 4

Familiarize yourself with the latest health and safety guidelines relevant to the golf and leisure sector. Being knowledgeable in this area will not only enhance your credibility but also ensure that you can maintain the high standards expected in the role.

We think you need these skills to ace General Manager

Commercial Acumen
Leadership Skills
Team Development
Performance Management
Financial Management
Budgeting and Forecasting
Operational Efficiency
Customer Service Excellence
Strategic Planning
Risk Management
Coaching and Mentoring
Communication Skills
Problem-Solving Skills
Knowledge of Health and Safety Regulations
Passion for Golf and Events

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in general management, particularly within the golf, leisure, or hospitality sectors. Emphasize your P&L accountability and any specific achievements related to revenue and profit growth.

Craft a Compelling Cover Letter: In your cover letter, express your passion for golf and events. Discuss how your leadership style aligns with developing a high-performance service culture and your ability to coach and mentor department managers.

Showcase Relevant Experience: Provide concrete examples of how you've driven performance and improved profitability in previous roles. Highlight any experience you have with managing budgets and maximizing revenue opportunities.

Demonstrate Strategic Thinking: Illustrate your ability to analyze business strategies and implement changes at a local level. Mention any successful initiatives you've led that resulted in improved customer satisfaction and retention.

How to prepare for a job interview at 4Leisure Recruitment Ltd

✨Showcase Your Commercial Acumen

Be prepared to discuss specific examples of how you've driven revenue and profit growth in previous roles. Highlight your ability to analyze business strategies and implement changes that positively impact the bottom line.

✨Demonstrate Leadership Skills

Share experiences where you've successfully recruited, developed, and led teams. Emphasize your coaching and mentoring abilities, particularly with department heads, and how you set clear goals and expectations.

✨Focus on Customer Culture

Illustrate your understanding of creating a strong customer culture within a business. Provide examples of how you've improved member satisfaction and retention through effective communication and service excellence.

✨Prepare for Financial Discussions

Be ready to discuss your experience with P&L accountability and managing budgets. Familiarize yourself with financial metrics relevant to the golf and leisure industry, and be prepared to explain how you've maximized return on investment in past roles.

General Manager
4Leisure Recruitment Ltd
4
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