General Manager

General Manager

Telford Full-Time 43200 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a dynamic golf club, driving performance and developing a high-performing team.
  • Company: High-profile golf and leisure operator in Shropshire.
  • Benefits: Competitive salary, career growth, and the chance to shape a vibrant customer culture.
  • Why this job: Make a real impact in a thriving environment while pursuing your passion for golf.
  • Qualifications: Experience in General Management, strong commercial focus, and coaching skills.
  • Other info: Join a team committed to excellence and innovation in the leisure industry.

The predicted salary is between 43200 - 72000 £ per year.

Job Description

General Manager – Golf Business

A fantastic General Manager opportunity is now available in Shropshire with my client, a high profile golf and leisure operator. I am searching for a dynamic, driven and highly commercial manager to lead a club with a multimillion turnover.

The role is focused on coaching, developing and mentoring department managers whilst also driving performance on a daily basis. We really need someone with a strong commercial focus who has the ability to look at the business strategy and make changes on a local level where necessary and develop a strong customer culture within the business.

My client has invested in the property and developed additional revenue streams and non member income. You therefore must be able to demonstrate your impact on a business with examples of revenue and profit growth.

Main Responsibilities:

  • Develop the clubs club’s profit streams, to ensure optimum performance against budget
  • Recruit, Develop and Lead a team of Heads of Departments
  • Set and monitor clear goals and performance expectations for the HOD team.
  • Manage daily operations across the club. Communicate daily and weekly targets and facilitate their achievement through the HOD team.
  • Monitor all costs to maximise efficiency. In particular payroll costs to be managed within budget while ensuring adequate cover of all business areas.
  • To ensure the club operates consistently to the standards required.
  • To ensure all revenue opportunities are maximised and all costs controlled with the aim of improving individual club profitability.
  • Ensuring on-going forecasts and plans are made to deliver budgeted expectations and to effectively and timeously evaluate risks and identify opportunities.
  • To develop a high performance service culture that ensures consistent excellence in all we do.
  • Continually look for ways to improve the quality of the product and service provided within the club.
  • Work with the senior management team to identify systems and communication procedures to improve member retention levels and ensure that ongoing training and support is given to club staff to deliver superior levels of member satisfaction.
  • Ensure all staff have access to the necessary financial information to allow them to do their job effectively, that relevant necessary accounting procedures are followed within the club and that relevant accounting information reaches the Finance Department by the agreed dates.
  • Manage agreed CAPEX budget effectively and look to maximise return on investment

Desirable Experience

  • Previous experience in General Management within Leisure/Retail/Hospitality
  • P&L accountability in excess of 2M
  • A solid understanding of good HR practice would also be advantageous.
  • Full understanding of People, Member, Shareholder ways of working.
  • Previous experience of coaching other senior managers.
  • Excellent knowledge of health and safety guidelines and regulations.
  • A passion for golf and events

For a full job description and client brief please contact James in confidence on 01895 450640, thank you.

General Manager employer: 4Leisure Recruitment Ltd

Join a leading golf and leisure operator in Shropshire, where you will thrive in a dynamic work environment that prioritises employee development and a strong customer culture. With a focus on coaching and mentoring, this role offers significant opportunities for personal and professional growth, alongside competitive benefits and a commitment to excellence in service. Experience the unique advantage of working in a multimillion turnover club that values innovation and performance, making it an exceptional place to advance your career.
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Contact Detail:

4Leisure Recruitment Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land General Manager

✨Tip Number 1

Network like a pro! Get out there and connect with people in the golf and leisure industry. Attend events, join relevant groups, and don’t be shy about reaching out to potential contacts on LinkedIn. You never know who might have the inside scoop on your dream job!

✨Tip Number 2

Showcase your leadership skills! When you get the chance to chat with hiring managers, share specific examples of how you've developed teams and driven performance in previous roles. They want to see that you can lead a club to success, so make it count!

✨Tip Number 3

Be ready to discuss your commercial impact! Prepare to talk about how you've increased revenue and managed costs effectively in past positions. Use numbers and results to back up your claims – it’s all about showing you can deliver on their expectations.

✨Tip Number 4

Apply through our website! We’ve got loads of resources to help you nail that interview. Plus, applying directly shows your enthusiasm for the role and gives you a better chance of standing out from the crowd. Let’s get you that General Manager position!

We think you need these skills to ace General Manager

Commercial Acumen
Team Leadership
Performance Management
Budget Management
Revenue Growth Strategies
Operational Efficiency
Coaching and Mentoring
Customer Service Excellence
Risk Management
Financial Reporting
HR Practices
Health and Safety Compliance
Communication Skills
Strategic Planning

Some tips for your application 🫡

Show Your Commercial Savvy: When writing your application, make sure to highlight your commercial focus. Share specific examples of how you've driven revenue and profit growth in previous roles. We want to see that you can think strategically and make impactful changes!

Lead with Your Leadership Experience: Don’t forget to showcase your experience in leading teams! Talk about how you've coached and developed department managers in the past. We’re looking for someone who can inspire and motivate others, so let that shine through in your application.

Be Clear and Concise: Keep your application clear and to the point. Use bullet points where necessary to make it easy for us to read. We appreciate a well-structured application that gets straight to the heart of your qualifications and experiences.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!

How to prepare for a job interview at 4Leisure Recruitment Ltd

✨Know Your Numbers

As a General Manager, you'll need to demonstrate your understanding of P&L statements and how you've driven revenue growth in previous roles. Be ready to discuss specific figures and strategies that led to profit increases.

✨Showcase Your Leadership Style

Prepare examples of how you've successfully coached and developed department heads in the past. Highlight your approach to setting clear goals and how you’ve motivated teams to achieve them.

✨Understand the Business Strategy

Familiarise yourself with the company's current business strategy and think about how you can contribute to it. Be prepared to discuss potential changes you would implement at a local level to enhance performance.

✨Emphasise Customer Culture

Since developing a strong customer culture is key, come equipped with examples of how you've improved member satisfaction and retention in previous positions. Discuss any innovative ideas you have for enhancing the customer experience.

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