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- Tasks: Lead daily operations at a busy leisure centre, managing staff and ensuring excellent customer service.
- Company: Join a national operator dedicated to enhancing community health through quality leisure services.
- Benefits: Enjoy free gym membership, discounts, training opportunities, and a supportive team environment.
- Why this job: Make a real impact in your community while developing your career in a dynamic setting.
- Qualifications: Experience in customer service and operational management; leadership skills are essential.
- Other info: Flexible shifts available, including evenings and weekends; ideal for those passionate about fitness.
The predicted salary is between 29452 - 29452 £ per year.
My client, a 5* Leisure Management company operating high-end luxury residential developments is now recruiting for Duty Managers/ Personal Trainers across London
The role of Duty Manager is to assist in managing the daily operation of the leisure facility, that sit within the private estates. These beautiful leisure facilities host a Gym with unrivalled top of the range equipment , a stunning Swimming Pool with a Sauna/ Spa, plus areas for relaxation.
As a Duty Manager, you will be responsible for the delivery of the highest levels of customer service to all residents, guests and external contractors at the development and will be the first and main point of contact for all queries within the Club. Your key day-to-day duties involve the operation of the entire Club facility, reporting into the Club & Spa Manager.
The job is a blend of operational duties, fitness and front of house. There is a great opportunity to drive PT here also with many of the residents being high net worth individuals! The hourly rate on offer is £13.85 per hour, and the PT rate is £30-£35 per session.
We are recruiting for part time contracts across London.
Skills and Experience
- Significant experience within a similar role in the Health and Fitness Industry and working in a 5* environment
- Excellent customer service, communication, and interpersonal skills required
- Ability to handle multiple tasks at one time often switching from one to another
- Must be detailed oriented, friendly and organized
- Level 2 Gym Instructor/ Level 3 Personal Trainer with Group Exercise
- First Aid and/or RLSS Emergency Responder qualified is desirable, training can be provided if required
- Health and Safety experience within a leisure facility
- Be adaptable and able to work well in a team
This role will require a mixture of shifts including early, mid and late with a rotation on weekends.
This employer offers a fantastic working culture, personal development opportunities and the potential to earn additional income through Personal Training and Group Exercise classes.
If this sounds of interest, please apply today!
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Duty Manager employer: 4Leisure Recruitment Ltd
Contact Detail:
4Leisure Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager
✨Tip Number 1
Familiarise yourself with the specific leisure centre you’re applying to. Visit the facility, observe how it operates, and understand its community engagement initiatives. This knowledge will help you demonstrate your genuine interest during any interviews.
✨Tip Number 2
Network with current or former employees of the leisure centre. They can provide valuable insights into the company culture and expectations for the Duty Manager role, which can give you an edge in your discussions.
✨Tip Number 3
Prepare to discuss your leadership style and how you handle team dynamics. Think of specific examples from your past experiences that showcase your ability to manage staff effectively and maintain high service standards.
✨Tip Number 4
Highlight your flexibility and adaptability in your conversations. Since the role requires covering various shifts, being able to demonstrate your willingness to work evenings and weekends will show that you are committed to the job.
We think you need these skills to ace Duty Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in leisure or hospitality. Emphasise any operational management or supervisory roles you've held, and include specific examples of how you've ensured high service standards.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for leisure and fitness. Mention your leadership skills and how they align with the responsibilities of a Duty Manager. Be sure to express your enthusiasm for supporting community health and wellbeing.
Highlight Relevant Qualifications: If you have qualifications like the National Pool Lifeguard Qualification (NPLQ) or First Aid at Work, make sure to mention these in your application. They can set you apart from other candidates.
Showcase Customer Service Experience: Since the role involves managing staff and ensuring excellent customer service, provide examples of your experience working directly with customers. Highlight any situations where you successfully resolved issues or improved service quality.
How to prepare for a job interview at 4Leisure Recruitment Ltd
✨Show Your Passion for Leisure
Make sure to express your enthusiasm for the leisure and fitness industry during the interview. Share any personal experiences or stories that highlight your commitment to promoting health and wellbeing in the community.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully managed teams in previous roles. Discuss specific situations where you led by example, resolved conflicts, or motivated staff to achieve high service standards.
✨Know Health and Safety Protocols
Familiarise yourself with health and safety regulations relevant to leisure centres. Be ready to discuss how you would ensure compliance and create a safe environment for both staff and customers.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company. Inquire about their approach to community engagement or how they support staff development, showing that you're genuinely interested in contributing to their mission.
