At a Glance
- Tasks: Lead a luxury spa and health club, ensuring top-notch service and team performance.
- Company: Prestigious spa and health club in South West London.
- Benefits: Competitive salary, performance bonus, flexible working, and career progression.
- Other info: Opportunity for growth in a thriving organisation.
- Why this job: Join a dynamic team and create exceptional wellness experiences.
- Qualifications: Experience in managing luxury spas or health clubs and strong leadership skills.
The predicted salary is between 45091 - 45091 £ per year.
Salary: £44,000 + Performance Bonus
Location: South West London
Full Time | Flexible Working Week Required
The Opportunity
Our client is seeking an ambitious and commercially minded Spa Manager to lead the operations of a prestigious spa and health club facility. This is a senior management role with responsibility for both the spa business and the wider health club operation, including fitness, wellness and leisure services.
You will oversee a large multi-faceted operation featuring:
- Luxury spa facilities and treatment services
- Extensive gym and fitness facilities
- Group exercise studios
- Swimming pool, sauna and steam rooms
- A team of approximately 15-20 employees
This role requires a hands-on leader who can drive revenue growth, maximise operational performance and inspire a high-performing team while maintaining exceptional standards of customer service.
Key Responsibilities
- Manage the day-to-day operation of the spa and health club.
- Lead, motivate and develop the team.
- Drive commercial performance, profitability and budget achievement.
- Monitor operational and financial KPIs and identify opportunities for growth.
- Ensure excellent customer service and member satisfaction across all areas of the business.
- Maintain high standards of health, safety and compliance.
- Develop strong relationships with suppliers, partners and third-party providers.
- Support strategic business initiatives and continuous improvement projects.
About You
We are looking for an organised, commercially focused manager who can balance operational excellence with business growth. You will ideally have:
- Previous experience managing a large luxury spa or premium health club.
- Strong people management experience, including leading sizeable teams.
- Proven experience managing budgets and delivering commercial results.
- A customer-first mindset and passion for service excellence.
What’s On Offer?
- Basic salary of £44,000
- Performance-related bonus of up to 15% of salary
- Opportunity to lead a flagship leisure and wellness operation
- Career progression within a growing organisation
If you’re a driven manager with strong commercial awareness and a passion for creating exceptional wellness experiences, we’d love to hear from you. Apply today for a confidential discussion.
Spa Manager in City of London employer: 4Leisure Recruitment Ltd
Join a leading luxury wellness and fitness operator as a Fitness & Wellness Manager, where you will thrive in a vibrant and supportive environment dedicated to exceptional guest experiences. With a focus on employee growth, you will benefit from ongoing training, career progression opportunities, and complimentary health club membership, all while leading a passionate team in a premium spa setting. This role not only offers competitive remuneration but also the chance to make a meaningful impact in the luxury hospitality and wellness industry.
StudySmarter Expert Advice🤫
We think this is how you could land Spa Manager in City of London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like 4Leisure Recruitment Ltd. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to 4Leisure Recruitment Ltd
Don't be shy about reaching out to 4Leisure Recruitment Ltd directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Spa Manager in City of London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about 4Leisure Recruitment Ltd and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at 4Leisure Recruitment Ltd
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
