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- Tasks: Lead daily operations of the Boatyard and ensure top-notch customer service.
- Company: Join a successful marina and hospitality operator in beautiful Southampton.
- Benefits: Enjoy excellent training, career development, and a supportive work environment.
- Why this job: Be part of a team that values people and delivers exceptional service to loyal customers.
- Qualifications: Proven leadership skills, plant and lifting experience, and health & safety qualifications required.
- Other info: Opportunity to grow in a dynamic and rewarding industry.
The predicted salary is between 36000 - 60000 £ per year.
Boatyard Manager – Southampton, Hampshire. Our client is a highly successful and service focused marina, holiday and hospitality operator with a portfolio of operations across the South of England. They recognise that people are fundamental to their success and offer excellent training and career development paths for all employees. They now have an exciting role available as a Boatyard Manager in the Southampton area. We are looking for a proven leader with extensive plant and lifting experience although not necessarily from the marina sector. You should hold health and safety qualifications including ISOH and have a passion for delivering first class service to a loyal customer base. Main duties include: To be responsible for day-to-day operation of the Boatyard and Dry Stack Operation; to ensure the effective and efficient running of lifting operations ensuring excellence in customer service and experience at all times. To be accountable for the financial performance of the boatyard operation and run the Boat Yard effectively, correctly and profitably. To ensure that all daily, weekly and monthly checks are carried out and recorded as per company policies and procedures. Ensuring all defects are reported and resolved in a timely manner. To ensure all legal, HSE and company policies including financial polices are being adhered to. To lead and oversee and be accountable for all boatyard administration to ensure all records are maintained accurately. To assist with the lifting of boats within the boatyard and dry stack operations when required. To hold weekly staff meetings and undertake appraisals and on-going performance monitoring and management where necessary. To recruit staff as required ensuing the business is employing customer focused, flexible, smart and positive individuals, while also being responsible for disciplinary matters should the need arise. To coach staff to monitor customer’s satisfaction while constantly improving the customer experience ensuring excellence in customer service at all times. To formulate Boatyard budgets and pricing policy. To accurately and weekly forecast site activity and create offers to drive activity to meet your revenue targets. If you think you have the ability to succeed in this role and would like to join a highly motivated team and take part in a new challenge we would like to hear from you. Please apply now or contact James at 4Leisure Recruitment for further information, we look forward to hearing from you.
Boatyard Manager employer: 4Leisure Recruitment Ltd
Contact Detail:
4Leisure Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Boatyard Manager
✨Tip Number 1
Familiarize yourself with the specific operations of marinas and boatyards. Understanding the nuances of lifting operations and customer service in this sector will give you an edge during interviews.
✨Tip Number 2
Highlight your leadership experience and any relevant health and safety qualifications, such as ISOH. Be prepared to discuss how you've successfully managed teams and ensured compliance with safety standards in previous roles.
✨Tip Number 3
Research the company’s values and customer service philosophy. Tailor your discussions to show how your personal values align with theirs, emphasizing your commitment to delivering first-class service.
✨Tip Number 4
Prepare examples of how you've improved operational efficiency or financial performance in past positions. Being able to demonstrate your impact on profitability will resonate well with the hiring team.
We think you need these skills to ace Boatyard Manager
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Boatyard Manager position. Understand the key responsibilities and required qualifications, especially the emphasis on leadership and health and safety qualifications.
Tailor Your CV: Customize your CV to highlight relevant experience in plant and lifting operations, even if it’s not from the marina sector. Emphasize any leadership roles and customer service experiences that align with the job requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for delivering excellent service and your understanding of the marina industry. Mention specific examples of how you have successfully managed operations or improved customer satisfaction in previous roles.
Highlight Health and Safety Qualifications: Make sure to clearly list your health and safety qualifications, including ISOH, in both your CV and cover letter. This is crucial for demonstrating your capability to manage safety standards in the boatyard.
How to prepare for a job interview at 4Leisure Recruitment Ltd
✨Show Your Leadership Skills
As a Boatyard Manager, demonstrating your leadership abilities is crucial. Prepare examples from your past experiences where you successfully led a team or managed operations, highlighting how you motivated others and achieved results.
✨Highlight Your Health and Safety Knowledge
Since health and safety qualifications are essential for this role, be ready to discuss your ISOH certification and any relevant training. Share specific instances where you implemented safety protocols and how they improved operations.
✨Emphasize Customer Service Excellence
This position requires a passion for delivering first-class service. Think of examples where you went above and beyond for customers, and be prepared to explain how you would ensure a positive experience for clients at the boatyard.
✨Understand Financial Accountability
The role involves managing the financial performance of the boatyard. Brush up on basic financial principles and be ready to discuss how you have previously contributed to profitability in your past roles, including budgeting and cost management strategies.
