Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support daily operations and deliver an excellent customer experience at a new padel facility.
- Company: Join The Padel Loft, the UK's only university-dedicated padel operator.
- Benefits: Earn up to £28,000 plus bonuses, enjoy 20 days holiday, and receive discounts.
- Why this job: Be part of a growing sports community and develop your career in an active environment.
- Qualifications: Experience in leisure or customer-facing roles; passion for sport is a plus.
- Other info: Opportunities for training, coaching qualifications, and career progression await you.
The predicted salary is between 24000 - 28000 £ per year.
We’re recruiting a Senior Club Assistant to join the founding team at a brand-new outdoor padel facility opening on a university campus. This hands-on role is ideal for an experienced Leisure Team Leader or Duty Manager looking to step into a new challenge within a growing sports environment.
Working closely with the Club Manager, you’ll support the smooth day-to-day operation of the club, help deliver an excellent customer experience, and contribute to building a welcoming, community-led padel facility. This is a front-facing, active role with clear opportunities to develop into more senior operational or leadership positions over time.
About The Padel Loft
The Padel Loft is the UK’s only university-dedicated padel operator, delivering accessible, affordable and community-led padel clubs in partnership with universities. Our new three-court outdoor facility at Aston University is part of our expansion across UK campuses, offering long-term career development within a fast-growing sports brand.
The role
- Support daily club operations, bookings and customer service
- Deliver a friendly, inclusive front-of-house experience
- Help run events, leagues and social sessions
- Engage members and support local marketing & social media
- Maintain facility standards and basic H&S checks
- Act as duty lead and support the Club Manager
About you
- Experience in leisure, hospitality, sport or customer-facing roles
- Confident communicator, organised and proactive
- Interest in sport/active lifestyles (padel experience not required)
- Ambitious and keen to develop
What’s on offer
- Salary up to £28,000 + bonus
- 20 days holiday + bank holidays + birthday off
- Discounts on courts, retail & services
- Training, coaching qualifications & career progression
Senior Club Assistant in Birmingham employer: 4Leisure Recruitment Ltd
Contact Detail:
4Leisure Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Club Assistant in Birmingham
✨Tip Number 1
Get to know the company! Research The Padel Loft and its values. When you walk into that interview, show us you’re not just another candidate but someone who genuinely cares about building a community-led padel facility.
✨Tip Number 2
Practice your communication skills. As a Senior Club Assistant, you'll be front-facing, so we want to see you shine in your interactions. Role-play with a friend or family member to boost your confidence before the big day!
✨Tip Number 3
Show off your organisational skills! Think of examples from your past roles where you’ve successfully managed events or customer service situations. We love to hear how you can keep things running smoothly at our new facility.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing us you’re keen on the role. Plus, it keeps you fresh in our minds as we make our decision.
We think you need these skills to ace Senior Club Assistant in Birmingham
Some tips for your application 🫡
Show Your Passion for Padel: When writing your application, let us know why you're excited about joining a padel facility. Share any personal experiences with sports or community activities that highlight your enthusiasm and commitment to an active lifestyle.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Senior Club Assistant role. Highlight relevant experience in leisure, hospitality, or customer service, and don’t forget to mention any leadership roles you've had. We want to see how you can contribute to our team!
Be Yourself: We’re looking for someone who fits into our friendly and inclusive culture. Don’t be afraid to let your personality shine through in your application. Share your unique qualities and how they align with our mission at The Padel Loft.
Apply Through Our Website: To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we see your application and gives you a chance to explore more about our exciting new facility!
How to prepare for a job interview at 4Leisure Recruitment Ltd
✨Know Your Padel
Even if you don't have direct experience with padel, showing a genuine interest in the sport can set you apart. Do some research on padel, its rules, and its community. This will demonstrate your enthusiasm for the role and help you connect with the interviewers.
✨Showcase Your Customer Service Skills
As a Senior Club Assistant, you'll be front-facing and need to deliver an excellent customer experience. Prepare examples from your past roles where you've gone above and beyond for customers. Highlight your communication skills and how you handle challenging situations.
✨Be Proactive About Operations
This role involves supporting daily operations, so come prepared with ideas on how to improve efficiency or enhance the member experience. Think about your previous experiences in leisure or hospitality and how they can translate into this new environment.
✨Express Your Ambition
The Padel Loft is looking for someone who is keen to develop within the company. Be open about your career aspirations and how you see yourself growing in this role. This shows that you're not just looking for a job, but a long-term opportunity to contribute to the team.
