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For Companies At a Glance
- Tasks: Support the Club Manager in daily operations and ensure top-notch customer service.
- Company: Join a prestigious 5* Leisure Management company in luxury residential developments across London.
- Benefits: Enjoy a vibrant work culture, career progression opportunities, and potential for additional earnings through Personal Training.
- Why this job: Be part of a dynamic team in a high-end environment that values excellence and personal growth.
- Qualifications: Management experience in health clubs and strong customer service skills are essential.
- Other info: Level 2 or 3 Fitness qualification is desirable; training opportunities available.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
Health Club Assistant Manager
We are currently recruiting for a an Assistant Club Manager position for a 5* Leisure Management company operating high-end luxury residential developments across London. If you are an Operations manager ready to step up this is a great opportunity.
This facility based in South West London hosts a Gym with unrivalled top of the range equipment, a stunning Swimming Pool with a Sauna/ Spa, Studios and Personal Training.
As the Assistant Club Manager you will be responsible for supporting the Club Manager on the day to day operation, managing the lifeguard and duty manager team, driving the quality of standards and programme on offer whilst ensuring the delivery of exceptional levels of customer service to all residents and their guests. This contract is a Full time position.
Skills and Experience:
- Management experience in health club environment
- Experience managing a lifeguard or wetside team
- A strong understanding for 5* customer service and standards
- Experience of supporting Club operations within the Leisure
- Ability to lead and motivate team members
- Good standards of computer literacy in Microsoft Word, Excel, PowerPoint and Excel
- Good understanding of health and safety requirements of a gym and swimming pool
- Ability to handle multiple tasks at one time
- Excellent customer service, communication, and interpersonal skills required
- Well presented, professional and approachable
Qualifications (You must hold either NPLQ or Fitness Quals)
- Level 2 or 3 Fitness qualified
- Pool Plant or willing to undertake
- RLSS NPLQ qualified or willing to undertake
This company offers a fantastic working environment, great culture and are renown for driving succession plans for personal career progression.
Assistant Club Manager employer: 4Leisure Recruitment Ltd
Contact Detail:
4Leisure Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Club Manager
✨Tip Number 1
Familiarise yourself with the specific health and safety regulations relevant to gyms and swimming pools. This knowledge will not only help you in interviews but also demonstrate your commitment to maintaining high standards in a luxury environment.
✨Tip Number 2
Network with professionals in the leisure and hospitality sectors, especially those who have experience in high-end environments. Attend industry events or join relevant online forums to connect with potential colleagues and learn more about the expectations for an Assistant Club Manager.
✨Tip Number 3
Showcase your leadership skills by discussing any previous experiences where you successfully motivated a team or improved customer service standards. Prepare specific examples that highlight your ability to handle multiple tasks while maintaining exceptional service.
✨Tip Number 4
Research the company culture of the leisure management company you're applying to. Understanding their values and mission can help you tailor your approach during interviews, showing that you are a great fit for their team and committed to their vision.
We think you need these skills to ace Assistant Club Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant management experience in the health club environment. Emphasise your understanding of 5* customer service and any specific achievements that demonstrate your ability to lead and motivate a team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the leisure industry and your commitment to delivering exceptional customer service. Mention specific experiences that align with the responsibilities of the Assistant Club Manager role.
Highlight Relevant Skills: In your application, clearly outline your computer literacy skills, particularly in Microsoft Word, Excel, and PowerPoint. Also, mention your understanding of health and safety requirements in a gym and swimming pool setting.
Showcase Your Qualifications: If you have Level 2 or 3 Fitness qualifications or any relevant certifications like Pool Plant or First Aid, make sure to include these in your application. If you're willing to undertake these qualifications, mention that as well to show your commitment to professional development.
How to prepare for a job interview at 4Leisure Recruitment Ltd
✨Showcase Your Management Experience
Be prepared to discuss your previous management roles in health clubs or similar environments. Highlight specific examples where you successfully led a team, improved customer service standards, or enhanced operational efficiency.
✨Demonstrate Customer Service Excellence
Since the role requires a strong understanding of 5* customer service, think of instances where you went above and beyond for customers. Be ready to explain how you would ensure exceptional service at the health club.
✨Familiarise Yourself with Health and Safety Regulations
Brush up on the health and safety requirements relevant to gyms and swimming pools. Being knowledgeable about these regulations will show that you take safety seriously and can maintain high standards in the club.
✨Prepare Questions About Team Dynamics
Think of insightful questions to ask about the leisure team's dynamics and how they support each other. This shows your interest in fostering a positive work environment and your ability to lead and motivate others.
