At a Glance
- Tasks: Coordinate learner journeys and manage referrals to support educational outcomes.
- Company: Values-led education provider dedicated to transforming lives through tailored support.
- Benefits: Competitive salary, supportive team, and opportunities for professional growth.
- Other info: Join a collaborative team committed to safeguarding and promoting welfare.
- Why this job: Make a real difference in children's lives while developing your skills in a dynamic environment.
- Qualifications: Experience in education or child-focused roles, strong organisation and communication skills.
The predicted salary is between 28000 - 30000 £ per year.
Location: Canterbury, Kent
Salary: £28,000 to £30,000 plus benefits
Contract: Full Time, Permanent
Hours: Monday to Friday, 8:30am to 5:30pm
I'm delighted to be supporting my client, a growing specialist education provider, with the recruitment of a Referrals & Engagement Officer. This is an opportunity to join a values-led organisation that is passionate about removing barriers to learning and helping children and young people achieve their full potential. Supporting learners across mainstream education, SEND and alternative provision, they work closely with families, schools and local authorities to provide tailored educational support that genuinely changes lives.
If you're highly organised, enjoy building relationships and thrive in a fast-paced environment where no two days are the same, this could be the perfect opportunity.
The Opportunity
Every referral represents a young person who needs support, and every tutor match has the potential to transform a learner's educational journey. As Referrals & Engagement Officer, you'll coordinate every learner's journey from referral through to the start of tuition. Managing a busy pipeline of referrals, you'll prioritise new enquiries, review detailed referral information and ensure agreed response times and deadlines are consistently achieved.
This role requires someone who enjoys analysing information and making informed decisions. You'll regularly review EHCPs and supporting documentation, working alongside the SENCO and wider education team to help identify the most appropriate provision and tutor for each learner.
You'll also play a key role in supporting and engaging the organisation's network of tutors, building positive relationships, responding to queries, keeping tutors informed and helping to create an outstanding experience from onboarding through to delivery. Working closely with parents, carers, schools, local authorities and colleagues, you'll ensure every learner receives a smooth, well-managed service while maintaining excellent communication and attention to detail throughout.
We're looking for someone who has...
- Excellent organisation and administration skills with the ability to manage multiple priorities and work to deadlines.
- Experience within education, SEND, admissions, referrals, pupil support, care coordination or another child-focused environment.
- Confidence reviewing detailed documentation, analysing information and making informed decisions. Experience of EHCPs or supporting learners with SEND would be highly advantageous.
- Outstanding communication and relationship-building skills, with the confidence to work effectively with parents, tutors, schools, local authorities and colleagues.
- Strong digital skills and confidence using Microsoft 365, including Outlook, Word, Excel, Teams and OneDrive, together with the ability to quickly learn systems such as Trello and other education platforms.
- A proactive, solutions-focused approach, excellent attention to detail and a genuine passion for supporting children and young people.
Why Apply?
This is far more than an administration role. It's an opportunity to combine coordination, relationship management and problem solving in a role where your work genuinely changes lives. Every referral you manage, every tutor you support and every learner you help onboard contributes to improving educational outcomes for children and young people.
You'll be joining a supportive and collaborative team with the opportunity to develop your knowledge of SEND, education and alternative provision while building a rewarding long-term career. If you're looking for a role where your organisation, communication and people skills can make a real difference every single day, I'd love to hear from you.
This organisation is committed to safeguarding and promoting the welfare of children and young people. An Enhanced DBS check will be required for the successful candidate.
Referrals and Engagement Officer in Maidstone employer: 4Front Recruitment
Join a values-led organisation in Canterbury that is dedicated to transforming the educational journeys of children and young people. As a Referrals and Engagement Officer, you'll be part of a supportive team that prioritises personal growth and development, offering a dynamic work environment where your contributions directly impact learners' lives. With a focus on collaboration and innovation, this role provides a unique opportunity to enhance your skills in education while making a meaningful difference in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Referrals and Engagement Officer in Maidstone
✨Dive into Digital Learning Communities
Join online forums and communities focused on digital education, like EdTech Meetups or LinkedIn groups. Engage actively—share ideas and insights, and you'll not only learn a ton but also connect with potential employers and thought leaders in the industry.
✨Showcase Your Teaching Skills
Create content that demonstrates your understanding of digital learning—think blogs, videos, or even free online workshops. This could catch the eye of companies like 4Front Recruitment looking for innovative thinkers. Plus, it’s a great way to practice your presentation skills!
✨Utilise University Career Services
If you're still in education or have access to an alumni network, make the most of your university's career services. They often have exclusive job listings and workshops tailored to students wanting to break into full-time roles in education technology.
✨Apply Directly Via Company Websites
When you come across roles like Referrals and Engagement Officer at 4Front Recruitment, make sure to apply directly through their website. It not only shows you're serious but sometimes you'll find positions listed there that may not be on job boards yet. Keep an eye on those!
We think you need these skills to ace Referrals and Engagement Officer in Maidstone
Some tips for your application 🫡
Show Off Your Passion for Learning:When applying for a role in digital learning and education at 4Front Recruitment, make sure to sprinkle your application with examples of your enthusiasm for teaching and learning technologies. Share specific experiences where you've used, designed, or implemented digital learning solutions, as this shows us that you truly get the field.
Highlight Relevant Education and Certification:In the digital learning space, having a strong educational background can set you apart. Don't shy away from showcasing your degrees, certifications, or relevant courses related to e-learning, instructional design, or educational technology. We love seeing candidates who have actively invested in their learning journey!
Tailor Your CV to the Role:Your CV is your first impression, so let's make it count! Focus on your skills directly related to digital learning, such as course development, learning management systems, and data analysis. Be sure to show measurable results from your past roles to demonstrate your impact and effectiveness.
Craft a Compelling Cover Letter:In your cover letter, express not just your qualifications, but your vision for the future of digital education. Discuss how your experiences align with the mission of 4Front Recruitment and highlight any innovative ideas you might have for enhancing learning experiences. This is your chance to connect with us on a deeper level!
How to prepare for a job interview at 4Front Recruitment
✨Get Hands-On with Learning Technologies
Familiarise yourself with common digital learning tools and platforms, like LMS systems or authoring tools that 4Front Recruitment might use. Understanding these will give you an edge and show you’re ready to jump in from day one!
✨Showcase Your Creativity in Lesson Design
Prepare a portfolio of your past projects if you have them, or create sample lesson plans or digital content demos. Being able to discuss your creative approach to engaging students can really set you apart in a full-time role at 4Front Recruitment.
✨Brush Up on Educational Trends
Stay in the loop with the latest trends in digital education, like gamification or personalised learning experiences. This will help you engage in meaningful discussions during the interview and demonstrate your passion for the field.
✨Prepare for Collaborative Scenarios
Expect to be asked about your experience working collaboratively with educators or other stakeholders. Consider discussing how you've contributed to a team effort in creating engaging educational content or improving student outcomes.
