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- Tasks: Assist in setting up new customer bills and resolve billing issues.
- Company: Join 4Com, an award-winning telecoms company experiencing exciting growth.
- Benefits: Enjoy a £25,000 salary, 24 days holiday, and opportunities for personal development.
- Why this job: Be part of a dynamic team and enhance your customer service skills.
- Qualifications: Experience in billing or customer service is preferred.
- Other info: This is a fully office-based role in Bournemouth on a fixed-term contract.
The predicted salary is between 24000 - 26000 £ per year.
We are 4Com; an award winning, market leading telecoms company that are currently going through an exciting period of growth. We are seeking a motivated and experienced Billing Administrator to join our billing team.
As a Billing Administrator, you will be assisting the billing team leader in the set up of new customer bills, working closely with other departments and team members daily. You will also ensure that issues are resolved in a timely manner, managing customers’ expectations, and ensuring excellent customer service throughout.
This role is fully office based in Bournemouth on a 12-24 month secondment, fixed term contract.
Benefits for a Billing Administrator choosing to work with 4Com include:
- Salary of £25,000 per annum.
- An exciting role for personal and professional development.
- 24 days holiday +
Billing Administrator in Bournemouth employer: 4Com
Contact Detail:
4Com Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Billing Administrator in Bournemouth
✨Tip Number 1
Network like a pro! Reach out to current employees at 4Com on LinkedIn or other platforms. A friendly chat can give us insights into the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to billing and customer service. We want to show that we can handle issues efficiently and keep customers happy!
✨Tip Number 3
Show off our skills! Bring examples of how we've resolved billing issues in the past or improved processes. This will help us stand out as the perfect fit for the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed and shows that we’re genuinely interested in joining the 4Com family.
We think you need these skills to ace Billing Administrator in Bournemouth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Billing Administrator role. Highlight relevant experience and skills that match the job description, like your ability to manage customer expectations and work with different teams.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role and how your previous experiences have prepared you for this position. Keep it engaging and personal.
Showcase Your Customer Service Skills: Since this role involves ensuring excellent customer service, be sure to include examples of how you've successfully handled customer issues in the past. We love seeing how you can keep customers happy!
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s the best way for us to receive your application and get you on the path to joining our awesome team!
How to prepare for a job interview at 4Com
✨Know Your Numbers
As a Billing Administrator, you'll be dealing with figures daily. Brush up on your numerical skills and be prepared to discuss how you've handled billing processes in the past. This will show your potential employer that you’re not just familiar with numbers but can also manage them effectively.
✨Understand Customer Service
Since this role involves managing customer expectations, think of examples where you've provided excellent customer service. Be ready to share how you resolved issues and maintained a positive relationship with clients. This will demonstrate your commitment to customer satisfaction.
✨Familiarise Yourself with 4Com
Do some research on 4Com and their services. Understanding their market position and what sets them apart will help you tailor your answers during the interview. It shows genuine interest and that you’re proactive, which is always a plus!
✨Prepare Questions
Interviews are a two-way street. Prepare thoughtful questions about the billing team’s dynamics, the tools they use, or how success is measured in this role. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
