Sales Operations Manager

We are 4Com; an award winning, market leading telecoms company that are currently going through an exciting period of growth. We are seeking a proactive and detail-oriented Field Sales Operations manager to join our dynamic sales team. The ideal candidate will play a key role in ensuring that daily sales figures are accurately tracked, that internal teams are supported, and that all necessary sales documentation is organised and up to date. This position requires strong organisational skills, proficiency in Excel, and an ability to communicate effectively with the sales team and other internal departments and have a focused and driven mindset on achieving targets and goals.

• Track and update daily sales figures, ensuring accuracy and consistency in reporting.
• Presenting Sales performance statistics at stakeholder meetings.
• Proactively conduct follow up calls to customers when required to get sales onto installs and deal with any questions or queries, or to find workable solutions or where installations are at risk of cancelling.
• Work closely with internal teams to ensure sales are accurately recorded and called in on time.
• Conduct follow up calls with customers to gather feedback after appointments.
• Compile and prepare reports, presentations, and other materials for the weekly sales meetings held on Fridays.
• Actively chase paperwork from the sales team to ensure all necessary documentation is submitted in a timely manner.
• Maintain and organise sales related paperwork and files, ensuring they are up to date and accessible.
• Provide administrative support to the sales team as needed, including preparing reports, managing schedules, and handling day to day tasks.
• Utilise Excel to create and manage spreadsheets, track performance metrics, and analyse data to support decision making.

• Must have at least 2 years’ experience working in a sales environment preferably face to face.
• Proven experience in a sales role.
• Strong proficiency in Microsoft Excel, including creating and managing spreadsheets, and working with data.
• Excellent organisational skills with the ability to manage multiple tasks and deadlines.
• Strong attention to detail and a proactive approach to work.
• Effective communication skills, both written and verbal.
• Ability to work well independently and as part of a team.
• Ability to handle sensitive information with discretion.

• £36,000 per annum (dependent on experience) with a realistic OTE of £45,000.
• An exciting, fast paced role with future progression opportunities.
• 24 days holiday + bank holidays. (Increasing by 1 day each year).
• Refer a friend scheme.
• Vodafone Advantage Discount.
• Monthly Company Targeted Draw and Incentivised Lunches.
• Discounted Gym Membership.
• Employee Assistance Programme.
• Cycle to work scheme.
• Company pension.

Please note that this role is 100% office based in Bournemouth.

4Com Technologies Limited has been supplying phone systems to UK businesses for over 25 years. We are cutting-edge innovators, with the development of a globally unique handset, HiHi. We are a creative, aspirational team working together to supply telephone systems bespoke to each business with a service tailored to their needs. We encourage a positive, can-do spirit balanced with operational focus and competitive drive to be the best we can be. Our customers and those who work with us are our priority and we are ever aware of the importance that to succeed, our team need to feel motivated and happy. When seeking new team members, we look for open, honest, caring, and focused individuals who are keen to join a fast-paced business and contribute to its continued success. 4Com Technologies Limited is committed to promoting equal opportunities in employment.