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- Tasks: Manage orders, ensure accuracy, and coordinate shipments for our medical cannabis products.
- Company: Join 4C LABS, a pioneering British-Canadian start-up in the medical cannabis industry.
- Benefits: Gain valuable experience with growth opportunities in operations and supply chain roles.
- Why this job: Be part of a transformative company prioritising patient well-being and innovative solutions.
- Qualifications: Strong attention to detail, organisational skills, and a willingness to learn.
- Other info: Dynamic work environment with training provided in medicinal cannabis and logistics.
The predicted salary is between 28800 - 43200 £ per year.
Overview
Order Processing and Operations Administrator Development pathways into Operations / Supply Chain roles as the company grows.
The Company
4C LABS is a fully licensed British-Canadian start-up working in the Medical Cannabis space. 4C LABS core business is curating and importing high quality, low-cost Medical Cannabis products to the UK and distributing these products to other distributors and UK pharmacies. We have exclusive global distribution partnerships with our international suppliers and an extensive network of pharmacies, clinics, and distributors who we work with locally in the UK. 4C LABS is transforming access to medical cannabis through curated product relationships, local production, technology, and an ethos that always prioritises the well-being of the patient above all else. Our core values of Care, Commitment, Choice and Change are reflected in our dedication to research, technology development and processes which streamline access to quality Medical Cannabis products for UK patients.
The Opportunity
We are looking for a very well organized and detail-orientated individual to join our team. The individual will manage incoming orders and prepare to ship to our network of customers within the UK and Channel Islands. They will work closely with both the Head of Operations and Quality Assurance & Compliance Manager to ensure all documentation is checked and processed in a timely fashion. They will liaise with the 3PL Contract Storage Site to organise stock receipt, order fulfilment and dispatch. They will also become responsible for managing inventory and stock control. The individual will need to be proficient in data base management.
Responsibilities
- Manage incoming orders from customers.
- Check all orders for accuracy.
- Complete due diligence checks with relevant databases to validate requests from prescribers, pharmacies, wholesalers and pharmacists.
- Process orders and log all data on internal systems to manage stock control and meet regulatory demands.
- Liaise with 3PL Contract Storage Sites to arrange processing and shipment of orders.
- Accurate filing of order documents.
- Arrange and manage courier services to deliver products in a timely fashion.
- Manage databases of customers, orders and inventory.
- Complete reconciliations of databases and controlled drug registers.
- Manage customer expectations on timelines and delivery.
- Request and file PODs.
- Customer onboarding and due diligence.
Skills/Experience
- Strong verbal and written communication skills.
- Some background in Customer Service would be an advantage.
- Demonstrate great attention to detail.
- Very process orientated with strong logical mindset.
- Computer literate, comfortable with Microsoft and Google packages and database management.
- Some background pharmaceuticals and or life sciences would be an advantage.
- Working to Good Distribution Practice (GDP) standards is preferred but not essential, training will be provided.
- Ideally some experience with inventory management and logistics/shipping.
- Being able to operate as an individual but also work well as part of the team.
- Comfortable working in the dynamic and changing environment.
- A proactive and resourceful team player.
- Enthusiasm to learn about medicinal cannabis, this is an entry level role and training will be provided.
Order Processing & Operations Administrator employer: 4C LABS
Contact Detail:
4C LABS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Order Processing & Operations Administrator
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Since 4C LABS prioritises patient well-being, think about how your skills align with their mission. Show them you're not just looking for any job, but that you genuinely care about what they do.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to order processing and operations. Be ready to share examples of how you've managed complex tasks or improved processes in the past.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're serious about joining the team at 4C LABS and ready to dive into the world of medical cannabis.
We think you need these skills to ace Order Processing & Operations Administrator
Some tips for your application 🫡
Show Off Your Organisational Skills: In your application, make sure to highlight your organisational skills. We’re looking for someone who can manage incoming orders and keep everything in check, so share examples of how you've kept things running smoothly in the past.
Be Detail-Oriented: Attention to detail is key for this role. When writing your application, mention any experiences where you’ve had to double-check your work or manage complex paperwork. We want to see that you can handle the nitty-gritty!
Communicate Clearly: Strong verbal and written communication skills are a must. Use your application to demonstrate how you’ve effectively communicated with customers or team members in previous roles. Clear communication helps us all stay on the same page!
Emphasise Your Willingness to Learn: This is an entry-level role, so we’re keen on candidates who are eager to learn. In your application, express your enthusiasm for the medical cannabis field and your readiness to grow with us. Don’t forget to apply through our website!
How to prepare for a job interview at 4C LABS
✨Know Your Stuff
Before the interview, make sure you understand the basics of order processing and operations. Familiarise yourself with the medical cannabis industry, especially how it relates to supply chain management. This will show your enthusiasm and readiness to dive into the role.
✨Show Off Your Organisational Skills
Since the role requires great attention to detail and organisation, prepare examples from your past experiences where you successfully managed complex paperwork or inventory. Be ready to discuss how you keep things organised and ensure accuracy in your work.
✨Communicate Clearly
Strong verbal and written communication skills are key for this position. Practice articulating your thoughts clearly and concisely. You might even want to prepare a few questions about the company’s operations to demonstrate your interest and engagement during the interview.
✨Be Adaptable and Proactive
The company values adaptability and resourcefulness. Think of instances where you had to adjust to changes quickly or take initiative in a project. Highlighting these experiences will show that you can thrive in a dynamic environment like 4C LABS.
