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For Companies At a Glance
- Tasks: Provide exceptional massage and body treatments to enhance guest wellness.
- Company: Join The Westin London City, a leader in wellness-focused hospitality.
- Benefits: Enjoy flexible working, health plans, and staff accommodation rates.
- Why this job: Make a real difference in guests' lives while developing your skills in a vibrant environment.
- Qualifications: Passion for beauty and wellness, with at least two years of spa experience preferred.
- Other info: Be part of a supportive team with opportunities for continuous learning and social events.
The predicted salary is between 20000 - 30000 £ per year.
Overview
The Westin London City Spa Therapist role (4 to 5 days) is based at The Westin London City, 60 Upper Thames Street, London (Central), London, EC4V 3AD. The property offers wellness-focused hospitality with 225 guest rooms, suites and residences and a commitment to guest well-being.
Responsibilities
- Provide massage services to guests using props and/or products.
- Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy.
- Assess guest needs and inquire about contraindications (e.g., allergies, high blood pressure, and pregnancy) before beginning service.
- Arrange workstation, treatment room, and/or drapes.
- Frequently check with guest to promote comfort, safety and security throughout service.
- Promote and sell spa/salon services including retail offerings related to the Spa.
- Handle inappropriate guest behaviour by following Marriott International standard operating procedures for inappropriate conduct for guests and therapists, leading up to and including stopping a treatment or service and informing supervisor/manager.
What We Need From You
We hire mostly on personality & potential but here are a few of our requirements...
- Is passionate about beauty and the wellness industry.
- Will carry out an in-depth consultation with each client prior to treatment, ensuring medical history and concerns are identified.
- Will perform all treatments to an exceptional standard, as per Heavenly SPA protocols and standards taught in training, whilst tailoring to the client’s specific needs.
- Keeps up to date with current techniques and modalities related to their field of work.
- Has a positive attitude, and is flexible and adaptable to different working shift patterns and conditions.
- Preferably has two years or more experience in a similar role within a spa environment.
What We Offer
- Flexible working (subject to role and probationary review)
- Staff accommodation rates across UK (Marriott & 4C Group Hotels)
- Life Assurance Cover
- Cycle to Work Scheme
- Technology Scheme
- Health Cash Plan (HSF)
- Referral Bonus Scheme
- Workplace pension scheme
- Access to Employee Assistance Program (EAP) and Wellbeing Support
- Eyecare vouchers
- Private Medical Insurance
- Continuous Learning & Development opportunities
- Recognition Programme
- Opportunity to attend Social events.
Equal Opportunities
4C Group and The Westin London City are an equal opportunity employer.
About 4C Group
4C Group is a global organisation that manages and develops properties and hotels in key business districts and leisure hot spots across the UK, Middle East, Africa and Canada. The company was formed in 2010, building on the foundations of a family property business that stretches back to the 1990s. The group’s mission is to operate sustainably, delight guests and investors, whilst striving to deliver a positive environmental and social impact within local communities.
Spa Therapist (4 to 5 days) employer: 4C Group
Contact Detail:
4C Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spa Therapist (4 to 5 days)
✨Tip Number 1
Get to know the spa scene! Research The Westin London City and its wellness offerings. This way, when you walk into that interview, you can chat about their services and show you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your consultation skills! Since you'll be assessing guest needs, role-play with a friend or family member. This will help you feel more confident discussing treatments and addressing any concerns during the interview.
✨Tip Number 3
Show off your passion for beauty and wellness! Share your experiences and what drives you in this industry. Whether it's a favourite treatment or a technique you've mastered, let your enthusiasm shine through!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining our team at The Westin London City. Let's make it happen!
We think you need these skills to ace Spa Therapist (4 to 5 days)
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your love for the beauty and wellness industry shine through. We want to see that you're genuinely excited about the role of Spa Therapist and how you can contribute to our guests' well-being.
Tailor Your Experience: Make sure to highlight any relevant experience you have in a spa environment. We’re looking for someone who can perform treatments to an exceptional standard, so share specific examples of your skills and how you've tailored services to meet clients' needs.
Be Personable: Remember, we hire mostly on personality and potential! Use your application to showcase your positive attitude and flexibility. Let us know how you handle different situations and adapt to various working conditions.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and get to know you better. Plus, it shows you’re serious about joining our team at The Westin London City.
How to prepare for a job interview at 4C Group
✨Know Your Treatments
Make sure you’re well-versed in the various massage techniques and body treatments you’ll be providing. Brush up on the Heavenly SPA protocols and be ready to discuss how you tailor treatments to meet individual client needs.
✨Show Your Passion
Let your enthusiasm for the beauty and wellness industry shine through during the interview. Share personal experiences or stories that highlight your commitment to guest well-being and how you keep up with current trends in the spa world.
✨Prepare for Client Consultations
Be ready to demonstrate how you would conduct an in-depth consultation with a client. Think about the questions you’d ask regarding their medical history and concerns, and how you’d ensure their comfort and safety throughout the treatment.
✨Flexibility is Key
Since the role requires adaptability to different working shifts, be prepared to discuss your availability and willingness to work flexible hours. Highlight any previous experience where you successfully managed varying schedules.
