At a Glance
- Tasks: Ensure guest safety, oversee night audits, and provide top-notch customer service.
- Company: Join the vibrant team at voco London Camden Lock, part of the IHG group.
- Benefits: Enjoy staff rates at hotels worldwide, discounts, wellness programmes, and free meals.
- Other info: Flexible shifts with exciting staff parties and a supportive work culture.
- Why this job: Be a key player in a dynamic hotel environment and shape guest experiences.
- Qualifications: 1 year of hotel front office experience and duty manager skills required.
The predicted salary is between 23850 - 29150 £ per year.
An exciting opportunity has opened up at Holiday Inn London – Camden Lock as we prepare to become voco London Camden Lock! Located in the heart of vibrant Camden Town, our 152-bedroom hotel is just a 5-minute walk from Camden Town Underground station. We welcome both business and leisure guests, offering versatile meeting and event spaces alongside a popular full English breakfast, all within one of London's most iconic neighbourhoods.
As we embark on this exciting new chapter, we're looking for talented individuals to join our team and help shape the future of voco London Camden Lock. We are currently seeking an experienced Night Manager who will play a crucial role in ensuring the safety of our guests, overseeing the accurate completion of the night audit function, conducting inspections of both front and back of house during shifts (including Front Office & Food and Beverage outlets), and providing exceptional customer service.
The schedule follows a 4 shifts on - 4 shifts off pattern, with shifts varying from week to week to meet the dynamic requirements of the business. Please note that working hours may include weekends and public holidays. This role involves serving food and alcohol.
What We Offer
- Accommodation staff rates across 4 continents in over 6,000 hotels!
- Friends and family discounts
- £500 reward referral scheme
- Wellness and mental health program
- Full-time position on a permanent basis
- Great staff parties
- Free meals on duty
- The hotel is part of the well-recognized IHG group - a valuable addition to your CV!
What We Expect From You In Return
- Minimum 1 year of Hotel Front Office experience
- Duty Manager experience
- Working knowledge of OPERA
Night Manager in London employer: 4C Group
The Westin London City is an exceptional employer, offering a vibrant work culture that prioritises employee well-being and development. With flexible working arrangements, comprehensive benefits including life assurance and health cash plans, and continuous learning opportunities, employees are empowered to thrive in their roles. Located in the heart of London, the hotel provides a dynamic environment where team members can engage with guests and contribute to memorable experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Night Manager in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like 4C Group. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to 4C Group
Don't be shy about reaching out to 4C Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Night Manager in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about 4C Group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at 4C Group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
