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- Tasks: Lead a team of spa therapists and deliver exceptional spa services.
- Company: Join The Westin London City, a luxury hotel with a focus on well-being.
- Benefits: Enjoy flexible working, staff accommodation rates, and health cash plans.
- Why this job: Make a difference in guests' lives while developing your career in a luxury setting.
- Qualifications: Experience in luxury spa environments and NVQ Level 3 in Beauty Therapy preferred.
- Other info: Opportunities for continuous learning and social events await you!
The predicted salary is between 36000 - 60000 £ per year.
Overview of the Head Spa Therapist at The Westin London City, 60 Upper Thames Street, London (Central), London, EC4V 3AD.
What We Need From You:
- We hire mostly on personality & potential but here are a few of our requirements...
- To succeed in the role of Head Spa Therapist, you will need the following qualities and skills:
- Has extensive knowledge of spa services and spa operating procedures.
- Has strong customer and associate relations skills.
- Has excellent understanding of the health, well-being and beauty sector especially skin and massage services.
- Has good training skills and will be able to train all Spa Therapists to carry out treatments to a high standard.
- Will lead by example with strong retail sales and client care.
- Preferably has four years’ experience at a luxury resort, hotel or health facility at five-star level.
- NVQ Level 3 or higher in Beauty Therapy or equivalent is desirable.
What We Offer:
- Flexible working (subject to role and probationary review)
- Staff accommodation rates across UK (Mariott & 4C Group Hotels)
- Life Assurance Cover
- Cycle to Work Scheme
- Technology Scheme
- Health Cash Plan (HSF)
- Workplace pension scheme
- Access to Employee Assistance Program (EAP) and Wellbeing Support
- Eyecare Vouchers
- Continuous Learning & Development opportunities
- Recognition Programme
- Opportunity to attend Social Events
- Meals on duty (worth £1000)
Head Spa Therapist in London employer: 4C Group
Contact Detail:
4C Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Spa Therapist in London
✨Tip Number 1
Get to know the spa scene! Research The Westin London City and its unique offerings. This will help you tailor your conversation during interviews and show that you're genuinely interested in what they do.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips and maybe even put in a good word for you, which could give you an edge over other candidates.
✨Tip Number 3
Show off your skills! If you have the chance, demonstrate your expertise in treatments or customer service during the interview. Bring along any certifications or testimonials that highlight your experience and training abilities.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at The Westin London City.
We think you need these skills to ace Head Spa Therapist in London
Some tips for your application 🫡
Show Your Personality: We want to see the real you! When writing your application, let your personality shine through. Share your passion for spa services and how you connect with clients – it’s all about those strong customer relations skills!
Highlight Relevant Experience: Make sure to showcase your experience in the beauty therapy sector, especially if you've worked in luxury settings. We’re looking for someone with at least four years of experience, so don’t hold back on those details!
Demonstrate Your Knowledge: We love candidates who know their stuff! In your application, mention your understanding of spa operating procedures and any specific treatments you excel in. This will show us you’re ready to lead and train our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the Head Spa Therapist role. We can’t wait to hear from you!
How to prepare for a job interview at 4C Group
✨Know Your Spa Services Inside Out
Make sure you brush up on your knowledge of spa services and operating procedures. Be ready to discuss specific treatments, their benefits, and how they align with the latest trends in health and beauty. This will show that you're not just passionate but also well-informed.
✨Showcase Your Customer Relations Skills
Prepare examples of how you've built strong relationships with clients in the past. Think about times when you went above and beyond to ensure customer satisfaction. This is key for a Head Spa Therapist role, so let your personality shine through!
✨Demonstrate Your Training Abilities
Since you'll be training other therapists, think of ways to highlight your training experience. Share specific instances where you successfully taught a new technique or improved team performance. This will illustrate your leadership potential.
✨Lead by Example in Sales and Client Care
Be prepared to discuss your approach to retail sales and client care. Have some strategies in mind that you've used to boost sales or enhance client experiences. Showing that you can lead by example will set you apart from other candidates.
