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- Tasks: Anticipate guests' needs and maximise sales while supporting the Reservations office.
- Company: Join the vibrant team at The Westin London City.
- Benefits: Enjoy flexible working, staff accommodation rates, and health plans.
- Other info: Great opportunity to grow in the hospitality industry.
- Why this job: Be part of a dynamic environment and deliver excellent customer service.
- Qualifications: Strong communication skills and knowledge of Opera PMS preferred.
The predicted salary is between 24000 - 30000 £ per year.
4C Group is hiring a Customer Sales Agent at The Westin London City. The position involves anticipating guests' needs, maximizing sales, and supporting the Reservations office.
Ideal candidates should possess strong communication skills, be self-motivated, and have knowledge of Opera PMS.
The role offers various benefits including flexible working, staff accommodation rates, and health plans. Join a dynamic team and contribute to excellent customer service within the hotel environment.
Guest Sales & Reservations Specialist - Flexible in London employer: 4C Group
Contact Detail:
4C Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Sales & Reservations Specialist - Flexible in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at The Westin London City on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Practice makes perfect! Before the interview, role-play common customer scenarios. This will help us showcase our communication skills and ability to anticipate guests' needs.
✨Tip Number 3
Show off your knowledge of Opera PMS! Brush up on its features and how it enhances guest experiences. We want to impress them with our expertise right from the start.
✨Tip Number 4
Apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can tailor our submission to highlight how we fit the role perfectly.
We think you need these skills to ace Guest Sales & Reservations Specialist - Flexible in London
Some tips for your application 🫡
Show Off Your Communication Skills: Since strong communication is key for the Guest Sales & Reservations Specialist role, make sure to highlight your experience in customer service. Use clear and engaging language in your application to demonstrate how you can connect with guests.
Tailor Your Application: We want to see how you fit into our team! Take a moment to customise your CV and cover letter to reflect the skills and experiences that align with the job description. Mention your knowledge of Opera PMS if you have it!
Be Yourself: We love authenticity! Let your personality shine through in your application. Share your passion for hospitality and how you anticipate guests' needs, as this will help us see how you’d contribute to our dynamic team.
Apply Through Our Website: To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we see your application and get you one step closer to joining us at The Westin London City!
How to prepare for a job interview at 4C Group
✨Know Your Stuff
Familiarise yourself with the Opera PMS system before the interview. Being able to discuss your experience or knowledge of this software will show that you're prepared and serious about the role.
✨Show Off Your Communication Skills
Since strong communication is key for this position, practice articulating your thoughts clearly. Consider role-playing common customer scenarios with a friend to boost your confidence.
✨Anticipate Guest Needs
Think about how you would handle various guest situations. Prepare examples from your past experiences where you successfully anticipated a customer's needs and maximised sales.
✨Emphasise Your Self-Motivation
Be ready to share instances where you've taken initiative in previous roles. Highlighting your self-motivation will resonate well with the hiring team, as they’re looking for someone who can thrive independently.