Guest-Centric Customer Sales Manager (Maternity Cover) in London
Guest-Centric Customer Sales Manager (Maternity Cover)

Guest-Centric Customer Sales Manager (Maternity Cover) in London

London Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Ensure guest satisfaction, upsell services, and train team members.
  • Company: Global hotel management firm based in London.
  • Benefits: Competitive benefits package, including health and wellness support.
  • Why this job: Join a dynamic team and enhance guest experiences while maximising revenue.
  • Qualifications: Minimum 2 years of managerial experience, strong communication skills required.
  • Other info: Exciting opportunity for career growth in a fast-paced environment.

The predicted salary is between 36000 - 60000 £ per year.

A global hotel management firm in London is looking for an Assistant Customer Sales Manager (Maternity Cover) to ensure guest satisfaction and maximize revenue. This role includes upselling services and training team members.

Candidates should have a minimum of 2 years of managerial experience, preferably within Marriott. Strong communication skills and the ability to work under pressure are essential.

Competitive benefits package offered, including health and wellness support.

Guest-Centric Customer Sales Manager (Maternity Cover) in London employer: 4C Group

Join a leading global hotel management firm in London, where we prioritise guest satisfaction and employee development. Our vibrant work culture fosters collaboration and innovation, offering competitive benefits including health and wellness support, alongside opportunities for professional growth within the hospitality industry. Experience the unique advantage of working in one of the world's most dynamic cities, where your contributions directly impact our guests' experiences.
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Contact Detail:

4C Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Guest-Centric Customer Sales Manager (Maternity Cover) in London

✨Tip Number 1

Network like a pro! Reach out to your connections in the hospitality industry, especially those who have experience with Marriott. A friendly chat can lead to insider info about job openings or even a referral.

✨Tip Number 2

Show off your skills! When you get an interview, be ready to share specific examples of how you've maximised guest satisfaction and revenue in your previous roles. We want to see that you can upsell services like a champ!

✨Tip Number 3

Practice makes perfect! Conduct mock interviews with friends or family to boost your confidence. Focus on those strong communication skills we know you have, and don’t forget to highlight your ability to thrive under pressure.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team. Don’t miss out on this opportunity!

We think you need these skills to ace Guest-Centric Customer Sales Manager (Maternity Cover) in London

Guest Satisfaction
Revenue Maximisation
Upselling Services
Team Training
Managerial Experience
Communication Skills
Ability to Work Under Pressure
Customer Service Skills

Some tips for your application 🫡

Show Your Guest-Centric Approach: Make sure to highlight your experience in ensuring guest satisfaction. We want to see how you've gone above and beyond for customers in your previous roles, especially if you have experience with Marriott.

Upselling Skills Matter: Since upselling is a key part of this role, share specific examples of how you've successfully upsold services or products in the past. We love seeing those numbers and results!

Communication is Key: Strong communication skills are essential for this position. In your application, let us know how you've effectively communicated with team members and guests, especially in high-pressure situations.

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at 4C Group

✨Know Your Stuff

Make sure you’re familiar with the hotel management industry, especially if you have experience with Marriott. Brush up on their services and values, as this will show your genuine interest in the role and help you answer questions more confidently.

✨Showcase Your Upselling Skills

Prepare examples of how you've successfully upsold services in previous roles. Think about specific situations where your efforts led to increased revenue or enhanced guest satisfaction. This will demonstrate your ability to drive sales in the new position.

✨Communicate Clearly

Since strong communication skills are essential for this role, practice articulating your thoughts clearly and concisely. Consider doing mock interviews with a friend or using video recordings to refine your delivery and ensure you come across as confident and engaging.

✨Handle Pressure Like a Pro

Be ready to discuss how you manage stress and work under pressure. Prepare scenarios from your past experiences where you successfully navigated challenging situations, highlighting your problem-solving skills and resilience. This will reassure them that you can thrive in a fast-paced environment.

Guest-Centric Customer Sales Manager (Maternity Cover) in London
4C Group
Location: London
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  • Guest-Centric Customer Sales Manager (Maternity Cover) in London

    London
    Full-Time
    36000 - 60000 £ / year (est.)
  • 4

    4C Group

    50-100
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