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- Tasks: Anticipate guests' needs and maximise sales while supporting the Reservations office.
- Company: Join the vibrant team at The Westin London City.
- Benefits: Enjoy flexible working, staff accommodation rates, and health plans.
- Other info: Great opportunity to grow in the hospitality industry.
- Why this job: Be part of a dynamic environment and deliver excellent customer service.
- Qualifications: Strong communication skills and knowledge of Opera PMS preferred.
The predicted salary is between 22000 - 28000 £ per year.
4C Group is hiring a Customer Sales Agent at The Westin London City. The position involves anticipating guests' needs, maximizing sales, and supporting the Reservations office.
Ideal candidates should possess strong communication skills, be self-motivated, and have knowledge of Opera PMS.
The role offers various benefits including flexible working, staff accommodation rates, and health plans. Join a dynamic team and contribute to excellent customer service within the hotel environment.
Guest Sales & Reservations Specialist - Flexible employer: 4C Group
Contact Detail:
4C Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Sales & Reservations Specialist - Flexible
✨Tip Number 1
Get to know the company! Research 4C Group and The Westin London City. Understanding their values and culture will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since strong communication is key for this role, consider doing mock interviews with friends or family. This will help you articulate your thoughts clearly and confidently when it’s your turn to shine.
✨Tip Number 3
Show off your sales skills! Think of examples from your past experiences where you’ve successfully anticipated customer needs or maximised sales. Be ready to share these stories during your interview to demonstrate your fit for the role.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our site. It’s a great way to ensure your application gets noticed and shows your enthusiasm for joining our dynamic team at The Westin London City.
We think you need these skills to ace Guest Sales & Reservations Specialist - Flexible
Some tips for your application 🫡
Show Off Your Communication Skills: Since strong communication is key for the Guest Sales & Reservations Specialist role, make sure to highlight your experience in customer service. Use clear and engaging language in your application to demonstrate how you can connect with guests.
Be Self-Motivated: We love candidates who take initiative! In your application, share examples of how you've gone above and beyond in previous roles. This will show us that you're ready to anticipate guests' needs and maximise sales.
Mention Your Opera PMS Knowledge: If you’ve got experience with Opera PMS, don’t forget to mention it! We’re looking for someone who can hit the ground running, so any relevant software skills will definitely give you an edge.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at The Westin London City!
How to prepare for a job interview at 4C Group
✨Know Your Stuff
Familiarise yourself with the Opera PMS system before the interview. Being able to discuss your experience or knowledge of this software will show that you're proactive and ready to hit the ground running.
✨Showcase Your Communication Skills
Prepare examples of how you've effectively communicated with customers in the past. Think about situations where you anticipated a guest's needs or resolved an issue, as these stories will highlight your suitability for the role.
✨Demonstrate Self-Motivation
Be ready to share instances where you've taken initiative in previous roles. This could be anything from suggesting improvements to processes or going above and beyond to ensure customer satisfaction.
✨Emphasise Team Spirit
Since you'll be joining a dynamic team, express your enthusiasm for collaboration. Share experiences where you've worked well with others to achieve a common goal, as this will resonate with the hiring team.