At a Glance
- Tasks: Ensure guest satisfaction, upsell services, and train team members.
- Company: Global hotel management firm based in London.
- Benefits: Competitive benefits package with health and wellness support.
- Why this job: Join a dynamic team and enhance guest experiences while maximising revenue.
- Qualifications: Minimum 2 years managerial experience, strong communication skills required.
- Other info: Exciting opportunity for career growth in a vibrant hospitality environment.
The predicted salary is between 36000 - 60000 Β£ per year.
A global hotel management firm in London is looking for an Assistant Customer Sales Manager (Maternity Cover) to ensure guest satisfaction and maximize revenue. This role includes upselling services and training team members.
Candidates should have a minimum of 2 years of managerial experience, preferably within Marriott. Strong communication skills and the ability to work under pressure are essential.
Competitive benefits package offered, including health and wellness support.
Guest-Centric Customer Sales Manager (Maternity Cover) employer: 4C Group
Contact Detail:
4C Group Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Guest-Centric Customer Sales Manager (Maternity Cover)
β¨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have experience with Marriott. A friendly chat can lead to insider info about job openings or even a referral.
β¨Tip Number 2
Show off your skills! Prepare a portfolio that highlights your achievements in customer sales and guest satisfaction. Use real examples to demonstrate how you've maximised revenue in previous roles.
β¨Tip Number 3
Practice makes perfect! Get ready for interviews by rehearsing common questions related to upselling and team training. We recommend doing mock interviews with friends or family to boost your confidence.
β¨Tip Number 4
Apply through our website! Itβs the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Guest-Centric Customer Sales Manager (Maternity Cover)
Some tips for your application π«‘
Show Your Guest-Centric Approach: Make sure to highlight your experience in ensuring guest satisfaction. We want to see how you've gone above and beyond for customers in your previous roles, especially if you have experience with upselling services.
Emphasise Your Managerial Experience: Since we're looking for someone with at least 2 years of managerial experience, be sure to detail your leadership skills. Share specific examples of how you've trained team members and improved performance in your past positions.
Communicate Clearly and Confidently: Strong communication skills are a must! When writing your application, keep it clear and concise. We appreciate a friendly tone that reflects your personality while still being professional.
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures you donβt miss out on any important updates regarding your application status.
How to prepare for a job interview at 4C Group
β¨Know Your Stuff
Make sure youβre familiar with the hotel management industry, especially if you have experience with Marriott. Brush up on their services and how they enhance guest satisfaction. This will show your potential employer that youβre not just a good fit for the role but also passionate about the brand.
β¨Showcase Your Upselling Skills
Prepare examples of how you've successfully upsold services in previous roles. Think about specific situations where your efforts led to increased revenue or enhanced guest experiences. This will demonstrate your ability to drive sales while keeping guests happy.
β¨Communicate Clearly
Strong communication skills are a must for this role. Practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend to get comfortable discussing your experience and how it relates to the job.
β¨Stay Cool Under Pressure
Since the role involves working under pressure, be ready to discuss how you handle stressful situations. Share specific examples from your past where you maintained composure and delivered results, as this will reassure them of your capability to thrive in a fast-paced environment.