At a Glance
- Tasks: Lead and manage weddings and hospitality operations in a stunning 17th-century venue.
- Company: Rowton Castle, an exclusive-use wedding venue in the beautiful Shropshire countryside.
- Benefits: Starting salary of £30,000, hands-on experience, and a vibrant team culture.
- Other info: Flexible hours with opportunities for growth in a dynamic wedding setting.
- Why this job: Join a passionate team delivering unforgettable experiences for couples and their guests.
- Qualifications: Experience in hospitality, strong leadership skills, and a love for fast-paced environments.
The predicted salary is between 30000 - 30000 € per year.
Rowton Castle is a privately owned 17th-century Grade II* listed venue set in the Shropshire countryside, just outside Shrewsbury. We are a high-volume, exclusive-use wedding venue, delivering 150+ weddings per year, alongside a busy food & beverage operation including a 40-cover restaurant, bar, and 19 boutique bedrooms.
We are looking for an experienced Operations Manager to take responsibility for the day-to-day running of weddings, events, and hospitality operations across the venue. This is a hands-on operational role, very much based on the floor, supporting and leading service delivery during weddings and hospitality service. You will also oversee Venue Supervisors and ensure smooth coordination between all departments. You will report directly to the General Manager and work closely with the Weddings Office to ensure seamless delivery from planning through to execution. This role includes full participation in operational shifts, including evenings, weekends, and sleep-in shifts, where you will be responsible for ensuring the smooth running of late-night wedding operations and overnight venue presence when required.
Key Responsibilities
- Oversee the daily running of weddings, events, restaurant, bar, and wider venue operations
- Lead and support Venue Supervisors across all shifts
- Work closely with the Weddings Office to ensure seamless delivery from planning to execution
- Act as senior operational lead on weddings, including floor presence during service and guest experience delivery
- Work hands-on during service, including bar, restaurant, and wedding breakfast operations when required
- Carry out sleep-in shifts and late event cover, ensuring smooth overnight venue operations where needed
- Manage rotas and staffing levels across all operational teams
- Manage stock control, bar ordering, cellar management, and operational supplies
- Ensure consistent service standards across food & beverage and wedding delivery
- Support recruitment, training, and development of supervisory and FOH teams
- Handle escalated operational and guest issues during live events
- Ensure compliance with health & safety, licensing, and venue procedures
- Drive continuous improvement in service delivery and operational efficiency
Skills & Experience
- Strong background in weddings, hospitality, or high-volume venue operations
- Proven experience in food & beverage and front-of-house leadership
- Experience supervising or managing operational teams in a fast-paced environment
- Confident working across weddings, restaurant service, and bar operations
- Comfortable working hands-on shifts, including evenings, weekends, and sleep-ins
- Strong organisational and leadership skills
- Excellent communication and problem-solving ability
- Experience working alongside kitchen, events, and admin teams
- Full UK driving licence
Working Hours
This is a full-time role requiring flexibility. Evening, weekend, and bank holiday work is essential due to the nature of weddings and events. Sleep-in shifts will be required as part of operational coverage for late-night weddings and venue security/oversight.
Our team is at the heart of everything we do at Rowton Castle. We take real pride in working together to deliver unforgettable weddings and experiences for our couples and their guests. If you’re an experienced hospitality professional who enjoys being hands-on in a fast-paced wedding environment while also leading teams and operations, we’d love to hear from you.
Job Type: Full-time
Pay: From £30,000.00 per year
Work Location: In person
Application deadline: 24/05/2026
Operations Manager in Shrewsbury employer: 4AMS
Rowton Castle is an exceptional employer, offering a vibrant work culture where teamwork and dedication are celebrated. With a focus on employee growth, we provide opportunities for professional development in a stunning 17th-century venue that hosts over 150 weddings annually. Our hands-on approach ensures that every team member plays a vital role in creating unforgettable experiences, making it a rewarding place to work in the heart of Shropshire.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager in Shrewsbury
✨Tip Number 1
Network like a pro! Get out there and connect with people in the weddings and hospitality scene. Attend industry events, join local groups, or even hit up social media platforms to find potential leads. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, be ready to talk about your hands-on experience in managing operations. Share specific examples of how you've led teams during busy events or improved service delivery. This will help you stand out from the crowd.
✨Tip Number 3
Don’t shy away from following up! After meeting someone or attending an interview, drop them a quick message to thank them for their time. It shows you're genuinely interested and keeps you fresh in their minds when they're making hiring decisions.
✨Tip Number 4
Apply through our website! We’ve got all the latest job openings listed, and applying directly can give you a better chance of being noticed. Plus, it’s super easy to navigate, so why not give it a go?
We think you need these skills to ace Operations Manager in Shrewsbury
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Operations Manager role. Highlight your experience in weddings and hospitality, and don’t forget to showcase any leadership roles you've had. We want to see how you can bring your unique skills to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about working at Rowton Castle and how your background makes you the perfect fit for this hands-on role. Be genuine and let your personality come through!
Showcase Relevant Experience:When filling out your application, make sure to highlight specific experiences that relate to managing operations in a high-volume venue. We love seeing examples of how you've successfully led teams or improved service delivery in past roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at Rowton Castle!
How to prepare for a job interview at 4AMS
✨Know the Venue Inside Out
Before your interview, take some time to research Rowton Castle. Familiarise yourself with its history, layout, and the types of weddings and events they host. This will not only show your genuine interest but also help you discuss how your experience aligns with their operations.
✨Showcase Your Hands-On Experience
As an Operations Manager, being hands-on is crucial. Prepare examples from your past roles where you’ve led teams during busy events or managed operational challenges. Highlight specific situations where your leadership made a difference in guest experience or service delivery.
✨Demonstrate Problem-Solving Skills
Expect questions about how you handle escalated issues during live events. Think of scenarios where you successfully resolved conflicts or improved service efficiency. Be ready to explain your thought process and the outcomes of your actions.
✨Emphasise Team Collaboration
Rowton Castle values teamwork, so be prepared to discuss how you’ve worked alongside different departments, like kitchen and admin teams. Share examples of how you’ve fostered collaboration and communication to ensure seamless event execution.
