At a Glance
- Tasks: Manage day-to-day operations for weddings and hospitality at a stunning venue.
- Company: Rowton Castle, a beautiful 17th-century wedding venue in Shropshire.
- Benefits: Full-time role with flexible hours and a vibrant work environment.
- Other info: Hands-on role with opportunities for growth in a dynamic setting.
- Why this job: Join a passionate team creating unforgettable experiences for couples and guests.
- Qualifications: Experience in food & beverage leadership and strong team management skills.
The predicted salary is between 30000 - 40000 € per year.
Rowton Castle is a privately owned 17th-century Grade II* listed venue set in the Shropshire countryside, just outside Shrewsbury. We are a high-volume, exclusive-use wedding venue, delivering 150+ weddings per year, alongside a busy food & beverage operation including a 40-cover restaurant, bar, and 19 boutique bedrooms.
We are looking for an experienced Operations Manager to take responsibility for the day-to-day running of weddings, events, and hospitality operations across the venue. You will report directly to the General Manager and work closely with the Weddings Office to ensure seamless delivery from planning through to execution.
This role includes full participation in operational shifts, including evenings, weekends, and sleep-in shifts, where you will be responsible for ensuring the smooth running of late-night wedding operations and overnight venue presence when required.
- Oversee the daily running of weddings, events, restaurant, bar, and wider venue operations
- Lead and support Venue Supervisors across all shifts
- Work closely with the Weddings Office to ensure seamless delivery from planning to execution
- Act as senior operational lead on weddings, including floor presence during service and guest experience delivery
- Work hands-on during service, including bar, restaurant, and wedding breakfast operations when required
- Carry out sleep-in shifts and late event cover, ensuring smooth overnight venue operations where needed
- Manage rotas and staffing levels across all operational teams
- Manage stock control, bar ordering, cellar management, and operational supplies
- Ensure consistent service standards across food & beverage and wedding delivery
- Support recruitment, training, and development of supervisory and FOH teams
- Ensure compliance with health & safety, licensing, and venue procedures
Proven experience in food & beverage and front-of-house leadership is essential. You should be confident working across weddings, restaurant service, and bar operations, and comfortable working hands-on shifts, including evenings, weekends, and sleep-ins. Experience working alongside kitchen, events, and admin teams is also required. A full UK driving licence is necessary.
This is a full-time role requiring flexibility. Evening, weekend, and bank holiday work is essential due to the nature of weddings and events. Sleep-in shifts will be required as part of operational coverage for late-night weddings and venue security/oversight.
We take real pride in working together to deliver unforgettable weddings and experiences for our couples and their guests.
Facilities and Operations Officer in Shrewsbury employer: 4AMS
Rowton Castle offers a unique and rewarding work environment, set in the picturesque Shropshire countryside. As a privately owned venue, we pride ourselves on our collaborative culture, where every team member plays a vital role in creating unforgettable experiences for our guests. With opportunities for professional growth and development, along with the chance to work in a historic setting, Rowton Castle is an excellent employer for those passionate about hospitality and events.
StudySmarter Expert Advice🤫
We think this is how you could land Facilities and Operations Officer in Shrewsbury
✨Tip Number 1
Network like a pro! Reach out to people in the weddings and hospitality industry, attend events, and connect with potential employers on LinkedIn. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Be ready for hands-on interviews! For roles like Operations Manager, you might be asked to demonstrate your skills on the spot. So, brush up on your service techniques and be prepared to show off your experience in food & beverage operations.
✨Tip Number 3
Show your passion for weddings and events! When you get the chance to chat with hiring managers, share your enthusiasm for creating unforgettable experiences. We want to see that you’re genuinely excited about the role and the venue!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to engage directly with us. Let’s make magic happen together!
We think you need these skills to ace Facilities and Operations Officer in Shrewsbury
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for weddings and hospitality shine through. We want to see that you’re genuinely excited about the role and the unique experiences we create at Rowton Castle.
Tailor Your CV:Make sure your CV highlights relevant experience in food & beverage and front-of-house leadership. We love seeing how your past roles have prepared you for this position, so don’t hold back on those details!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to spot. Use bullet points if it helps – we’re all about making things simple!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at 4AMS
✨Know the Venue Inside Out
Before your interview, make sure you research Rowton Castle thoroughly. Familiarise yourself with its history, layout, and the types of weddings and events they host. This will not only show your genuine interest but also help you discuss how your experience aligns with their operations.
✨Showcase Your Hands-On Experience
Since this role requires a hands-on approach, be ready to share specific examples from your past roles where you’ve successfully managed events or led teams during busy shifts. Highlight any challenges you faced and how you overcame them to ensure smooth operations.
✨Demonstrate Team Leadership Skills
As an Operations Manager, you'll need to lead and support various teams. Prepare to discuss your leadership style and provide examples of how you've motivated and developed staff in previous positions. Emphasise your ability to foster a positive team environment, especially during high-pressure situations.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in real-time scenarios, such as handling a last-minute change in a wedding plan or managing a staffing shortage. Think through potential situations you might face at Rowton Castle and how you would address them effectively.
