At a Glance
- Tasks: Lead the design and governance of network and voice solutions for Co-op's operations.
- Company: Join a forward-thinking Co-op team in Manchester city centre.
- Benefits: Competitive salary, flexible working, and great benefits.
- Other info: Hybrid working model with opportunities for career growth.
- Why this job: Shape the future of network services and make a real impact.
- Qualifications: Experience in enterprise-scale network and voice services required.
The predicted salary is between 61816 - 75552 £ per year.
£55,000 - £65,000 plus great benefits (Work Level 5) Manchester city centre - in this role you’ll work in a hybrid way splitting your time between home and the office as required for team days, meetings, and events. We’re open to applications from people who may require flexible working arrangements. There’ll be an opportunity to discuss your flexible working requirements during the interview process, and at offer stage.
We’re reshaping our Digital, Technology and Data function for the future, creating new opportunities, strengthening our capability, and building clearer, more resilient ways of working so we can deliver even better services for our Co-op, our colleagues, members and customers. You'll provide technical leadership for the network and voice services that connect our stores, support centres, depots, cloud platforms and business partners, ensuring they're secure, resilient and able to support the changing needs of our colleagues, customers and members.
Working across a broad technology landscape, you'll be responsible for solution design, technical governance and the development of network capabilities that deliver long-term value to the business.
Why this role matters
This is an opportunity to play a leading role in shaping the future direction of network and voice services across our Co-op, influencing investment decisions, technology roadmaps and major transformation initiatives. You'll work with senior stakeholders, strategic partners and specialist technology teams to solve complex challenges, improve resilience and service quality, and ensure our network capabilities continue to support Co-op’s mission.
What you’ll do
- Lead the design and governance of network and voice solutions that support Co-op's business operations and technology strategy
- Shape and deliver the Networks & Voice roadmap, helping to drive modernisation, lifecycle management, resilience improvements and future investment decisions
- Provide expert technical leadership across technologies including LAN, WAN, Wi-Fi, SD-WAN, cloud networking, digital voice and contact centre solutions
- Work with business stakeholders, architecture, cyber security, service and delivery teams to develop solutions that meet business needs and deliver long-term value
- Build strong relationships with suppliers, managed service providers and telecommunications partners to improve service quality, resilience and cost-effectiveness
- Lead technical input during major incidents and service disruptions, supporting recovery activities and driving continuous service improvement
- Assess technical risks, dependencies and architectural options, making recommendations that balance innovation, security, resilience and value for money
- Coach and support engineers and technical specialists, helping to develop capability and share knowledge across the Networks function
What you’ll bring
We’re committed to making our roles as accessible as possible, so we only ask for the minimum criteria. To thrive here, you’ll need to bring:
- Significant experience designing, delivering and governing enterprise-scale network and voice services
- Deep technical expertise across networking technologies such as LAN, WAN, Wi-Fi, SD-WAN, cloud networking, digital voice, contact centre and network security solutions
- The ability to translate business requirements into scalable, secure and supportable technical solutions
- Experience developing technology roadmaps, supporting investment decisions and influencing technical strategy
Lead Technical Solutions Specialist - Networks and Voice in Manchester employer: 4695 Broadford
Co-op Wholesale in Scunthorpe is an excellent employer, offering a dynamic work environment that fosters collaboration and innovation. With a hybrid working model, employees enjoy the flexibility of remote work while benefiting from a supportive team culture and ample opportunities for professional growth. The company provides competitive salaries, comprehensive benefits, and a commitment to employee development, making it a rewarding place to build a career.
