Co-op in Manchester is seeking a Complaints Specialist to join the Funeralcare Customer Support team. You will manage complaints from start to finish, taking ownership of each case and working with colleagues to understand what happened, put things right, and support customers during what can be a difficult and emotional time.
The role requires training in the office for 13 weeks, after which you can work in a hybrid model two days per week, with benefits including annual bonus and pension
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Compassionate Complaints Specialist - Customer Care in Manchester employer: 4695 Broadford
Co-op is an exceptional employer, offering a supportive and inclusive work culture that prioritises employee wellbeing and career development. With flexible working arrangements, competitive benefits including an annual bonus, generous holiday allowance, and access to private healthcare, employees can thrive both personally and professionally in the vibrant Manchester city centre. Join us to be part of a diverse team dedicated to making a meaningful impact for our members and communities.
