Funeral Service Crew - 12 Month Fixed Term Contract

Funeral Service Crew – 12 Month Fixed Term Contract

£14.99 per hour, including London allowance, plus benefits.

Full time, 37.5 hours per week, Monday to Friday 8:30 am‑4:30 pm – you’ll also be on the on‑call rota for evenings & weekends.

Purley, CR8 4DA

Full manual UK driving licence required.

All roles within Funeralcare can involve direct physical contact with the deceased as part of normal duties – the amount of contact will differ depending on the role.

Typical duties include but are not limited to preparation, transportation, and personal care of the deceased carried out with professionalism, dignity, respect and adherence to health and safety standards.

• What you’ll do
• Collect the deceased from a range of locations and scenarios in a professional and empathetic manner
• Bear coffins on the day of the funeral and drive funeral vehicles
• Maintain the cleanliness of equipment and facilities, including vehicles
• Prepare coffins and engrave name plates
• Prepare the deceased in our care for viewings and the funeral
• Maintain client‑management applications daily, inputting detailed and timely information to keep records consistently updated
• Safely lift, carry and move coffins following safe techniques, using handling aids and equipment and following health and safety guidance to prevent injuries
• What you’ll bring
• A full UK manual driving licence
• The ability to perform the physical aspects of the role (such as manual lifting). Appropriate training and equipment to ensure safe working practices will be provided.
• Good IT skills, confidence to use a range of technology devices (computers, tablets, smartphones, printers, scanners) and the ability to learn and effectively use new applications and systems.
• The ability to react calmly and compassionately in emotional circumstances, with a sensitive and empathetic approach to customer service.
• Strong attention to detail and accuracy, ensuring regulatory policies and processes are always adhered to.

Benefits

• 30 % off Co‑op branded products and 10 % off other brands in our food stores all year round, plus discounts on other Co‑op products and services.
• 23 days holidays (pro‑rata, rising with service)
• A pension with up to 10 % employer contributions
• Access to our Employee Assistance Programme offering confidential advice and support 24 hours a day
• Access to virtual GP and free eye tests
• Endless career development opportunities including apprenticeships
• Friendly, supportive team and the knowledge that you make a huge difference to your community
• Access to Stream – a money‑management app that gives you access to a percentage of your pay as you earn it.
• A place you’ll belong

We’re building diverse and inclusive teams that reflect the communities we serve.

We welcome applications from everyone and are committed to creating a workplace where colleagues feel supported.

We’re proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job.

If you need adjustments during the recruitment process, we’ll support you.

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