Mobile Funeral Arranger in Bristol

Mobile Funeral Arranger

Part time, 30 hours per week, Monday – Friday 9am – 5pm.

Mobile role covering approximately 12 funeral homes in Bristol and Bath.

Drivers licence: full manual UK driver’s licence required.

Please note that all positions within funeral care can involve direct physical contact with the deceased. The amount of contact will differ depending on the role applied for.

Typical duties include, but are not limited to, preparation, transportation and personal care of the deceased to be carried out with professionalism, dignity, respect and adherence to health and safety standards.

• What you’ll do
• Travel to meet clients and build and maintain positive relationships with the community.
• Support our clients both in person and over the phone, arranging family visits and answering client questions.
• Ensure the funeral home – both inside and out – is always clean, safe and welcoming, maintaining a professional and comforting environment for our clients and reporting and recording any maintenance issue (which may involve being the sole person in the branch).
• Work with different digital systems and devices (computers, tablets, smartphone applications) to accurately manage client documentation, funeral arrangements and invoicing.
• Ensure that all regulated work, such as selling and informing clients about our funeral plans, is referred to the Funeral Plan Arrangers team.
• Assist with manual handling of coffins and in the care and preparation of the deceased, including preparing for viewing (hair, makeup etc.) and moving the deceased and other general responsibilities.
• Update client management applications, entering accurate and timely information to ensure records are always kept up to date.
• What you'll bring
• A full UK driving licence and access to a vehicle.
• The ability to work confidently on your own – whether travelling to client meetings or independently managing a branch when needed.
• Good communication skills, with the ability to clearly communicate with clients and colleagues both in writing and verbally.
• The ability to confidently work with numbers and perform basic calculations such as cash handling, working out discounts, simple data entry and invoicing.
• A keen eye for detail and accuracy, ensuring regulatory policies and processes are always adhered to.
• Good IT skills, with the ability to use a range of technology devices and systems (computers, tablets, smartphones, printers) and the ability to learn and effectively use new applications and systems.
• A passion for delivering great service and building relationships.
• High levels of empathy, discretion and care.
• The ability to carry out the physical elements of the role, such as moving coffins in preparation for family viewings (appropriate training and equipment to ensure safe working practices will be provided).

Benefits

• 30% off Co‑op branded products and 10% off other brands in our food stores all year‑round, and discounts on other Co‑op products and services.
• 23 days holidays (pro‑rata, rising with service).
• Pension with up to 10% employer contributions.
• Access to our Employee Assistance Programme, which offers confidential advice and support 24 hours a day.
• Access to virtual GP and free eye tests.
• Endless career development opportunities including apprenticeships.
• Friendly, supportive team and the knowledge that you make a huge difference to your community.
• Access to Stream – a money‑management app that gives you access to a percentage of your pay as you earn it.
• A place you’ll belong

We’re building diverse and inclusive teams that reflect the communities we serve.

We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work.

We’re proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job.

If you need any adjustments during the recruitment process, we'll support you.

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