Duty Manager in London

Duty Manager in London

London Full-Time 26559 - 32461 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead and inspire the team to deliver exceptional guest experiences.
  • Company: Join a top-rated hotel known for its inclusive culture and excellence.
  • Benefits: Competitive pay, career development, and a supportive work environment.
  • Other info: Opportunity for growth in a dynamic and award-winning team.
  • Why this job: Become a legend in hospitality while making guests feel special every day.
  • Qualifications: Experience in boutique hotels and a passion for guest service.

The predicted salary is between 26559 - 32461 £ per year.

Join us as a Duty Manager at 45 Park Lane, recognised as one of The Sunday Times Top 10 Best Places to Work and Hotel of the Year London at the 2024 AA Hospitality Awards. We continually strive to build and nurture a culture where inclusiveness is part of our DNA, reflected in our values of passion, personality, respect, working together, and creativity. We believe that a variety of perspectives enriches our culture and drives our success.

We care about your career and are known for having the absolute best people in the industry. When you join us as Duty Manager, you start a unique opportunity to become celebrated as the very best in your field. You'll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.

What you'll do:

  • As Duty Manager, you'll love what you do and take pride in taking care of our guests.
  • You will be reporting to the Reception Manager and will be responsible for guiding and inspiring the Host team to ensure our guests receive nothing but the best experience.
  • You'll have experience working in boutique hotels, delivering unique, tailored and personalised experiences to guests.

Duty Manager in London employer: 45 Park Lane

At CUT at 45 Park Lane, we pride ourselves on being an exceptional employer, recognised as one of ‘The Sunday Times Top 10 Best Places to Work for’ in 2024, 2025, and 2026. Our vibrant work culture fosters creativity and collaboration, offering extensive training and development opportunities through our award-winning learning academy, ensuring that you can excel as a Sous Chef – Pastry while enjoying unique benefits like complimentary hotel stays and generous discounts. Join us to be part of a team that values diversity, well-being, and the highest standards in culinary excellence.

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Contact Details:

45 Park Lane Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Duty Manager in London

Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like 45 Park Lane. It’s a fun way to stand out and demonstrate what you bring to the table!

Reach Out Directly to 45 Park Lane

Don't be shy about reaching out to 45 Park Lane directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Duty Manager in London

Leadership Skills
Guest Service Excellence
Team Management
Communication Skills
Problem-Solving Skills
Attention to Detail
Experience in Boutique Hotels

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about 45 Park Lane and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at 45 Park Lane

Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!