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- Tasks: Serve delicious meals to guests in their rooms with a smile.
- Company: Join 45 Park Lane, a top-rated workplace known for its inclusive culture.
- Benefits: Enjoy perks like flexible hours and a vibrant work environment.
- Why this job: Be part of a passionate team that values creativity and respect.
- Qualifications: No prior experience needed; just bring your enthusiasm and great attitude!
- Other info: Recognised as one of The Sunday Times Top 10 Best Places to Work.
The predicted salary is between 24000 - 36000 £ per year.
Join us as an In-Room Dining Waiter at 45 Park Lane, recognised
as one of ‘The Sunday Times Top 10 Best Places to Work for’ in 2024 & 2025
and ‘Hotel of the year – London’ at the 2024 AA Hospitality Awards. We
continually strive to build and nurture a culture where inclusiveness is part
of our DNA, reflected in our values of passion, personality, respect, working
together, and creativity. We believe that a variety of perspectives enriches
our culture and drives our success.
We care about your career and are known for having the absolute best
people in the industry. When you join us as a In-Room Dining Waiter you start a unique opportunity to become
celebrated as the very best in your field. You\’ll learn not only from your
fellow Legends, but also through our award-winning learning academy, so that
you can achieve the highest standards of craft, service, and leadership and
become a legend in your own story.
What you’ll do
As an In-Room Dining Waiter, you\’ll love what you do and take pride in delighting our guests:
- You will be responsible for delivering 5-star service, taking pride in everything you are doing while looking after all of our guests needs. An important part of this is to get to know and most importantly to understand our new guests as well as our regular guests. All this is to ensure our guests receives nothing but the best experience.
- Sometimes our guests have special requests involving purchasing specific food or beverage items, serving off menu requests, pre-ordering meals or placing additional fridges in the rooms. Most of these requests are fulfilled by the In In Room Dining Waiters with the support of the management team.
The items shared are the essence of a day in the life of an In-Room Dining Waiter, but we’ll make sure you are provided with specifics on how we care for our hotel.
The operational hours of work are shift-based and may be subjected to change.
What you’ll bring
Essential Skills and Experience
-
Experience in room service, luxury restaurant, or hospitality guest service.
-
Strong attention to detail, with a passion for presentation and personalisation.
-
Calm and composed under pressure, with a natural ability to anticipate guest needs.
-
High standard of personal grooming and professionalism.
-
Fluent in English, with confident and courteous communication skills.
Preferred Skills and Experiences
-
Knowledge of food and beverage service standards, particularly within a five-star or boutique hotel setting.
-
Familiarity with luxury guest expectations and the discretion required for high-profile clientele.
-
Understanding of dietary requirements, menu items, and how to make recommendations or adjustments to suit guest needs.
What you\’ll get
- Complimentary
Stays : Enjoy complimentary stays with breakfast at
Dorchester Collection Hotels every year. - Discounts out
hotels, Benefit from discounts at various high street and online shops - Employee
Perks : Enrol from day 1 into the Royal London Private
Pension scheme (we contribute 8% towards your pension); Benefit from
Seasonal ticket loan, Rental deposit scheme, private financial advice, and
Eye care vouchers. - Training
and Development : Advance in your career by accessing various
apprenticeships from Level 2 to Hospitality Degree Level 5. We partner
with outstanding nationally recognised Apprenticeship providers. - Social
Events : Participate in vibrant social events, including
a summer party, winter ball, pub quizzes, and cultural and milestone
recognition celebrations. - Referral
Bonus : Earn a £1000 bonus when you recommend a friend. - Well-being
Support : Access immediate well-being advice because we
care about our employees.
We celebrate diversity and are committed to creating
an inclusive environment for all employees and applicants. If you need us to do
anything to support you during the recruitment process (such as
adjustments to how you apply, alternative formats of information, or
adjustments to the assessment process itself), please do call People &
Culture team on or email so that
we can discuss how we can support you through this process.
In Room Dining Waiter employer: 45 Park Lane
Contact Detail:
45 Park Lane Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land In Room Dining Waiter
✨Tip Number 1
Familiarise yourself with the menu and service style of 45 Park Lane. Knowing the dishes and drinks inside out will not only impress during your interview but also show your genuine interest in the role.
✨Tip Number 2
Demonstrate your customer service skills by sharing specific examples from your past experiences. Highlight how you handled challenging situations or went above and beyond for guests, as this is crucial for an In-Room Dining Waiter.
✨Tip Number 3
Research the values and culture of 45 Park Lane. Be prepared to discuss how your personal values align with theirs, especially around inclusiveness and teamwork, which are key to their work environment.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can help you tailor your approach during the application process.
We think you need these skills to ace In Room Dining Waiter
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and expectations of an In-Room Dining Waiter. Tailor your application to highlight relevant experience in hospitality and customer service.
Showcase Your Personality: Since the company values personality and creativity, make sure to convey your unique traits in your CV and cover letter. Share experiences that demonstrate your passion for providing excellent service.
Highlight Teamwork Skills: Emphasise your ability to work collaboratively with others. Provide examples of how you've successfully worked in a team environment, as this aligns with the company's value of working together.
Craft a Compelling Cover Letter: Write a personalised cover letter that reflects your enthusiasm for the role and the company. Mention why you want to work at 45 Park Lane and how you can contribute to their inclusive culture.
How to prepare for a job interview at 45 Park Lane
✨Know the Menu Inside Out
Familiarise yourself with the in-room dining menu, including all dishes and drinks. Being able to confidently discuss ingredients, preparation methods, and recommendations will impress your interviewers and show your passion for the role.
✨Demonstrate Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Highlight situations where you went above and beyond to ensure a guest's satisfaction, as this is crucial for an In-Room Dining Waiter.
✨Showcase Your Teamwork Abilities
Since working together is one of the core values, be ready to discuss how you collaborate with others. Share experiences where you successfully worked as part of a team, especially in high-pressure environments.
✨Emphasise Your Attention to Detail
In the hospitality industry, small details matter. Be prepared to talk about how you ensure accuracy in orders and presentation, as well as how you handle special requests or dietary restrictions.
