Join us as a Guest Relations Coordinator at 45 Park Lane, part of the Dorchester Collection recognised as one of ‘The Sunday Times Top 10 Best Places to Work for’ in 2024, 2025 and 2026. We continually strive to build and nurture a culture where inclusiveness is part of our DNA, reflected in our values of passion, personality, respect, working together, and creativity. We believe that a variety of perspectives enriches our culture and drives our success.
We care about your career and are known for having the absolute best people in the industry. When you join us as a Guest Relations Coordinator you start a unique opportunity to become celebrated as the very best in your field. You'll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.
Our Guest Relations Coordinator is the creative artist of our hotel! Entrusted with caring for every detailing at amenities planning at 45 Park Lane. Though skilfully trained, they never lose sight of their ultimate reasonability, to create lifelong memories for our guests.
What you'll do
A day in the life of our Guest Relations Coordinator demands high levels of energy, creativity and passion. They need consistency even though the days are never alike; and creativity to tackle daily adventures.
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You’ll love what you do and take pride in delighting our employees / guests: |
The items shared are the essence of a day in the life of a Guest Relations Coordinator, but we'll make sure you are provided with specifics on how we care for our hotel. The operational hours of work are shift-based and may be subjected to change. What you'll bring
A flexible approach to working shifts, including weekends and public holidays |
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What you'll get
- Complimentary Stays: Enjoy complimentary stays with breakfast at Dorchester Collection Hotels every year.
- Discounts: Get 50% off food and beverages at selected bars and restaurants within the Dorchester Collection: Enjoy Friends & Family stay discounts out hotels, Benefit from discounts at various high street and online shops
- Employee Perks: Enrol from day 1 into our Private Pension scheme (we contribute 8% towards your pension); Benefit from Seasonal ticket loan, Rental deposit scheme, private financial advice, and Eye care vouchers.
- Training and Development: Advance in your career by accessing various apprenticeships from Level 2 to Hospitality Degree Level 5. We partner with outstanding nationally recognised Apprenticeship providers.
- Social Events: Participate in vibrant social events, including a summer party, winter ball, pub quizzes, and cultural and milestone recognition celebrations.
- Well-being Support: Access immediate well-being advice because we care about our employees.
We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants. If you need us to do anything to support you during the recruitment process (such as adjustments to how you apply, alternative formats of information, or adjustments to the assessment process itself), please do call People & Culture team on 02073197011 or email PeopleAndCultureLondon.UK@dorchestercollection.com so that we can discuss how we can support you through this process.
Guest Relations Executive employer: 45 Park Lane
At CUT at 45 Park Lane, we pride ourselves on being an exceptional employer, recognised as one of ‘The Sunday Times Top 10 Best Places to Work for’ in 2024, 2025, and 2026. Our vibrant work culture fosters creativity and collaboration, offering extensive training and development opportunities through our award-winning learning academy, ensuring that you can excel as a Sous Chef – Pastry while enjoying unique benefits like complimentary hotel stays and generous discounts. Join us to be part of a team that values diversity, well-being, and the highest standards in culinary excellence.
