Evening Room Attendant

Join us as an Evening Room Attendant at 45 Park Lane, recognised as one of ‘The Sunday Times Top 10 Best Places to Work for’ in 2024-2026 and ‘Hotel of the year – London’ at the 2024 AA Hospitality Awards. We continually strive to build and nurture a culture where inclusiveness is part of our DNA, reflected in our values of passion, personality, respect, working together, and creativity.

What you'll get:

• Complimentary Stays: Enjoy complimentary stays with breakfast at Dorchester Collection Hotels every year.
• Discounts: Get 50% off food and beverages at selected bars and restaurants within the Dorchester Collection; enjoy Friends & Family stay discounts at our hotels; benefit from discounts at various high street and online shops.
• Employee Perks: Enrol from day 1 into the Royal London Private Pension scheme (we contribute 8% towards your pension); benefit from seasonal ticket loan, rental deposit scheme, private financial advice, and eye care vouchers.
• Training and Development: Advance in your career by accessing various apprenticeships from Level 2 to Hospitality Degree Level 5. We partner with outstanding nationally recognised Apprenticeship providers.
• Social Events: Participate in vibrant social events, including a summer party, winter ball, pub quizzes, and cultural and milestone recognition celebrations.
• Referral Bonus: Earn a £1000 bonus when you recommend a friend.
• Well-being Support: Access immediate well-being advice because we care about our employees.

What you'll do:

As an Evening Room Attendant, you'll enjoy your work and take pride in delighting our guests. You will be responsible for seamless service, discretion, intuitive, and flexible during the evening. This will include an eye for detail, thoroughness, and hygiene, all to ensure our guests receive nothing but the best experience. Sometimes our guests have special requests involving special set-ups, additional supplies, and even special occasions. Most of these requests are fulfilled by our Evening Room Attendants.

The operational hours of work are shift-based and may be subject to change. These are currently set as: Monday to Sunday 12:00-23:00.

What you'll bring:

• Essential Skills and Experience: Previous experience in a 5-star hotel/apartments - at least 1 year, as a room attendant performing light, deep cleaning duties in the hotel and public areas and turndown services.
• Verbal communication skills – English is the primary language used in our hotel.
• Patience and the ability to remain calm in stressful situations.
• The ability to work on your own.
• To be thorough and pay attention to detail.
• Physical fitness and endurance.
• The ability to organise your time and workload.

We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants. If you need us to do anything to support you during the recruitment process (such as adjustments to how you apply, alternative formats of information, or adjustments to the assessment process itself), please do call the People & Culture team on 02073197011 or email PeopleAndCultureLondon.UK@dorchestercollection.com so that we can discuss how we can support you through this process.