At a Glance
- Tasks: Deliver 5-star service and cater to guests' needs with pride.
- Company: Join the award-winning 45 Park Lane, a top-rated workplace.
- Benefits: Enjoy complimentary stays, discounts, pension contributions, and well-being support.
- Other info: Participate in fun social events and access career development opportunities.
- Why this job: Become a legend in hospitality while learning from the best in the industry.
- Qualifications: 2 years in food and beverage, strong communication skills, and a passion for service.
The predicted salary is between 24000 - 30000 £ per year.
Join us at 45 Park Lane, recognised as one of ‘The Sunday Times Top 10 Best Places to Work for’ in 2024 & 2025 and ‘Hotel of the year – London’ at the 2024 AA Hospitality Awards. We continually strive to build and nurture a culture where inclusiveness is part of our DNA, reflected in our values of passion, personality, respect, working together, and creativity. We believe that a variety of perspectives enriches our culture and drives our success. We care about your career and are known for having the absolute best people in the industry.
As Night In-Room Dining Waiter, you'll love what you do and take pride in taking care of our guests:
- You will be responsible for delivering 5-star service, taking pride in everything you are doing while looking after all of our guests' needs.
- An important part of this is to get to know and understand our new guests as well as our regular guests to ensure they receive nothing but the best experience.
- Sometimes our guests have special requests involving purchasing specific food or beverage items, serving off menu requests, pre-ordering meals or placing additional fridges in the rooms.
- Most of these requests are fulfilled by the Night In-Room Dining Waiters with the support of the management team.
The operational hours of work are shift-based and may be subjected to change. These currently set as:
- Monday to Friday: 19:00 - 07:00
- Saturday and Sunday: 19:00 - 07:00
Essential Skills and Experience
- Previous experience in food and beverage – at least 2 years
- Genuine interest in food and beverage to be able to recommend options
- Strong verbal communication skills – English is the primary language used in our hotel.
- Experience in taking orders accurately and the ability to manage overnight efficiently.
Preferred Skills
- Strong, proven Food and Beverage background
- Strong Micros and Excel skills
What you'll get
- Complimentary Stays: Enjoy complimentary stays with breakfast at Dorchester Collection Hotels every year.
- Discounts with our hotels, and benefit from discounts at various high street and online shops.
- Employee Perks: Enrol from day 1 into the Royal London Private Pension scheme (we contribute 8% towards your pension); Benefit from seasonal ticket loan, rental deposit scheme, private financial advice, and eye care vouchers.
- Training and Development: Advance in your career by accessing various apprenticeships from Level 2 to Hospitality Degree Level 5.
- Social Events: Participate in vibrant social events, including a summer party, winter ball, pub quizzes, and cultural and milestone recognition celebrations.
- Referral Bonus: Earn a £1000 bonus when you recommend a friend.
- Well-being Support: Access immediate well-being advice because we care about our employees.
Diversity & Inclusion
We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants. If you need us to do anything to support you during the recruitment process (such as adjustments to how you apply, alternative formats of information, or adjustments to the assessment process itself), please do call the People & Culture team on 02073197011 or email PeopleAndCultureLondon.UK@dorchestercollection.com so that we can discuss how we can support you through this process.
Night In-Room Dining Waiter in City of Westminster employer: 45 Park Lane
At 45 Park Lane, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values inclusiveness and excellence. As a Luxury Butler, you will not only enjoy generous employee perks such as complimentary hotel stays and discounts at our renowned restaurants, but also have ample opportunities for personal and professional growth in the hospitality industry. Join us to be part of a team that is dedicated to creating memorable experiences for our guests while fostering your own career development.
StudySmarter Expert Advice🤫
We think this is how you could land Night In-Room Dining Waiter in City of Westminster
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like 45 Park Lane. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to 45 Park Lane
Don't be shy about reaching out to 45 Park Lane directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Night In-Room Dining Waiter in City of Westminster
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about 45 Park Lane and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at 45 Park Lane
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
