At a Glance
- Tasks: Deliver 5-star service and cater to guests' needs with pride.
- Company: Join the award-winning 45 Park Lane, a top-rated workplace.
- Benefits: Enjoy complimentary stays, discounts, pension contributions, and well-being support.
- Other info: Participate in fun social events and access career development opportunities.
- Why this job: Become a legend in hospitality while learning from the best in the industry.
- Qualifications: 2 years in food and beverage, strong communication skills, and a passion for service.
The predicted salary is between 24000 - 30000 £ per year.
Join us at 45 Park Lane, recognised as one of ‘The Sunday Times Top 10 Best Places to Work for’ in 2024 & 2025 and ‘Hotel of the year – London’ at the 2024 AA Hospitality Awards. We continually strive to build and nurture a culture where inclusiveness is part of our DNA, reflected in our values of passion, personality, respect, working together, and creativity. We believe that a variety of perspectives enriches our culture and drives our success. We care about your career and are known for having the absolute best people in the industry.
As Night In-Room Dining Waiter, you'll love what you do and take pride in taking care of our guests:
- You will be responsible for delivering 5-star service, taking pride in everything you are doing while looking after all of our guests' needs.
- An important part of this is to get to know and understand our new guests as well as our regular guests to ensure they receive nothing but the best experience.
- Sometimes our guests have special requests involving purchasing specific food or beverage items, serving off menu requests, pre-ordering meals or placing additional fridges in the rooms.
- Most of these requests are fulfilled by the Night In-Room Dining Waiters with the support of the management team.
The operational hours of work are shift-based and may be subjected to change. These currently set as:
- Monday to Friday: 19:00 - 07:00
- Saturday and Sunday: 19:00 - 07:00
Essential Skills and Experience
- Previous experience in food and beverage – at least 2 years
- Genuine interest in food and beverage to be able to recommend options
- Strong verbal communication skills – English is the primary language used in our hotel.
- Experience in taking orders accurately and the ability to manage overnight efficiently.
Preferred Skills
- Strong, proven Food and Beverage background
- Strong Micros and Excel skills
What you'll get
- Complimentary Stays: Enjoy complimentary stays with breakfast at Dorchester Collection Hotels every year.
- Discounts with our hotels, and benefit from discounts at various high street and online shops.
- Employee Perks: Enrol from day 1 into the Royal London Private Pension scheme (we contribute 8% towards your pension); Benefit from seasonal ticket loan, rental deposit scheme, private financial advice, and eye care vouchers.
- Training and Development: Advance in your career by accessing various apprenticeships from Level 2 to Hospitality Degree Level 5.
- Social Events: Participate in vibrant social events, including a summer party, winter ball, pub quizzes, and cultural and milestone recognition celebrations.
- Referral Bonus: Earn a £1000 bonus when you recommend a friend.
- Well-being Support: Access immediate well-being advice because we care about our employees.
Diversity & Inclusion
We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants. If you need us to do anything to support you during the recruitment process (such as adjustments to how you apply, alternative formats of information, or adjustments to the assessment process itself), please do call the People & Culture team on 02073197011 or email PeopleAndCultureLondon.UK@dorchestercollection.com so that we can discuss how we can support you through this process.
Night In-Room Dining Waiter in City of Westminster employer: 45 Park Lane
At 45 Park Lane, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values inclusiveness and excellence. As a Luxury Butler, you will not only enjoy generous employee perks such as complimentary hotel stays and discounts at our renowned restaurants, but also have ample opportunities for personal and professional growth in the hospitality industry. Join us to be part of a team that is dedicated to creating memorable experiences for our guests while fostering your own career development.
