At a Glance
- Tasks: Deliver exceptional service and create memorable experiences for our guests.
- Company: Join the award-winning 45 Park Lane Hotel, a top workplace for 2024 & 2025.
- Benefits: Enjoy complimentary stays, discounts, and a robust pension scheme from day one.
- Other info: Participate in fun social events and enjoy excellent career development opportunities.
- Why this job: Be part of a passionate team and develop your skills in a vibrant environment.
- Qualifications: Previous experience in a 5-star hotel and strong attention to detail required.
The predicted salary is between 21600 - 26400 £ per year.
Join us as a Full-time Evening Room Attendant at 45 Park Lane Hotel, recently recognised as one of The Sunday Times Top 10 Best Places to Work for 2024 & 2025. We strive to foster a culture where inclusiveness is part of our DNA, reflected in our values of passion, personality, respect, working together and creativity. We care about your career and are proud to have the absolute best people in the industry. When you join us as an Evening Room Attendant, you will have a unique opportunity to excel in your field. You will learn from your fellow legends and our award-winning learning academy to achieve the highest standards in craft, service and leadership.
What you’ll do:
- You will be responsible for seamless service, discretion, intuition, and flexibility during the evening, with an eye for detail, thoroughness and hygiene to ensure our guests receive nothing but the best experience.
- Fulfill special requests involving set-ups, additional supplies, and occasions; these requests are typically handled by Evening Room Attendants.
- Specific duties will be provided by the hotel team.
Operational hours:
The current shifts are: Monday to Sunday 12:00–23:00
What you’ll bring:
- Previous experience in a 5-star hotel/apartments (at least 1 year) as a room attendant performing light and deep cleaning duties in the hotel and public areas, including turndown services.
- Verbal communication skills – English is the primary language used in our hotel.
- Patience and the ability to remain calm in stressful situations.
- Ability to work on your own.
- Thoroughness and attention to detail.
- Physical fitness and endurance.
- Ability to organise your time and workload.
Preferred Skills:
- Carrying out turn-down service, public areas attending, dusting, vacuuming, mopping, polishing, reorganising, steaming and ironing, descaling, bed making, maintenance reporting and teamwork.
What you’ll get:
- Complimentary Stays: Enjoy complimentary stays with breakfast at Dorchester Collection Hotels each year.
- Discounts: 50% off food and beverages at selected bars and restaurants within the Dorchester Collection; Friends & Family stay discounts; discounts at various high street and online shops.
- Employee Perks: Enrol from day 1 into the Aviva Private Pension scheme (8% employer contribution); Seasonal ticket loan, rental deposit scheme, private financial advice, and eyecare vouchers.
- Training and Development: Access apprenticeships from Level 2 to Hospitality Degree Level 5; we partner with nationally recognised apprenticeship providers.
- Social Events: Summer party, winter ball, pub quizzes, and cultural and milestone recognition celebrations.
- Referral Bonus: Earn a £1000 bonus when you recommend a friend.
- Well-being Support: Access immediate well-being advice.
We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants. If you need us to do anything to support you during the recruitment process (such as adjustments to how you apply, alternative formats of information, or adjustments to the assessment process itself), please call the People & Culture team on 02073197011 or email PeopleAndCultureLondon.UK@dorchestercollection.com so that we can discuss how we can support you through this process.
Evening Room Attendant in City of Westminster employer: 45 Park Lane
At CUT at 45 Park Lane, we pride ourselves on being an exceptional employer, recognised as one of ‘The Sunday Times Top 10 Best Places to Work for’ in 2024, 2025, and 2026. Our vibrant work culture fosters creativity and collaboration, offering extensive training and development opportunities through our award-winning learning academy, ensuring that you can excel as a Sous Chef – Pastry while enjoying unique benefits like complimentary hotel stays and generous discounts. Join us to be part of a team that values diversity, well-being, and the highest standards in culinary excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Evening Room Attendant in City of Westminster
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like 45 Park Lane. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to 45 Park Lane
Don't be shy about reaching out to 45 Park Lane directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Evening Room Attendant in City of Westminster
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about 45 Park Lane and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at 45 Park Lane
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
