At a Glance
- Tasks: Deliver 5-star service and create memorable experiences for our guests.
- Company: Join a luxury hotel recognised as one of the best places to work.
- Benefits: Enjoy complimentary stays, discounts, and a robust pension scheme.
- Other info: Participate in exciting social events and access career development opportunities.
- Why this job: Become a legend in hospitality while working in a vibrant, inclusive environment.
- Qualifications: Experience in luxury service and a passion for guest satisfaction.
The predicted salary is between 22000 - 26000 £ per year.
Join us as an In-Room Dining Waiter at 45 Park Lane, recognised as one of ‘The Sunday Times Top 10 Best Places to Work for’ in 2024 & 2025 and ‘Hotel of the year – London’ at the 2024 AA Hospitality Awards. We continually strive to build and nurture a culture where inclusiveness is part of our DNA, reflected in our values of passion, personality, respect, working together, and creativity. We believe that a variety of perspectives enriches our culture and drives our success. We care about your career and are known for having the absolute best people in the industry. When you join us as an In-Room Dining Waiter, you start a unique opportunity to become celebrated as the very best in your field. You'll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.
What you’ll do
- You will be responsible for delivering 5‑star service, taking pride in everything you are doing while looking after all of our guests’ needs.
- An important part of this is to get to know and most importantly to understand our new guests as well as our regular guests.
- Sometimes our guests have special requests involving purchasing specific food or beverage items, serving off‑menu requests, pre‑ordering meals or placing additional fridges in the rooms.
- Most of these requests are fulfilled by the In‑Room Dining Waiters with the support of the management team.
The operational hours of work are shift‑based and may be subjected to change.
What you’ll bring
- Experience in‑room service, luxury restaurant, or hospitality guest service.
- Strong attention to detail, with a passion for presentation and personalisation.
- Calm and composed under pressure, with a natural ability to anticipate guest needs.
- High standard of personal grooming and professionalism.
- Fluent in English, with confident and courteous communication skills.
Preferred Skills and Experiences
- Knowledge of food and beverage service standards, particularly within a five‑star or boutique hotel setting.
- Familiarity with luxury guest expectations and the discretion required for high‑profile clientele.
- Understanding of dietary requirements, menu items, and how to make recommendations or adjustments to suit guest needs.
What you’ll get
- Complimentary Stays: Enjoy complimentary stays with breakfast at Dorchester Collection Hotels every year.
- Discounts: with our hotels, and benefit from discounts at various high street and online shops.
- Employee Perks: Enrol from day 1 into the Royal London Private Pension scheme (we contribute 8% towards your pension); benefit from seasonal ticket loan, rental deposit scheme, private financial advice, and eye care vouchers.
- Training and Development: Advance in your career by accessing various apprenticeships from Level 2 to Hospitality Degree Level 5. We partner with outstanding nationally recognised Apprenticeship providers.
- Social Events: Participate in vibrant social events, including a summer party, winter ball, pub quizzes, and cultural and milestone recognition celebrations.
- Referral Bonus: Earn a £1000 bonus when you recommend a friend.
- Well‑being Support: Access immediate well‑being advice because we care about our employees.
We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants. If you need us to do anything to support you during the recruitment process (such as adjustments to how you apply, alternative formats of information, or adjustments to the assessment process itself), please do call People & Culture team so that we can discuss how we can support you through this process.
In-Room Dining Waiter – Luxury 5★ Service & Perks employer: 45 Park Lane - In Room Dining
At 45 Park Lane, we pride ourselves on being a top employer, recognised for our commitment to inclusiveness and employee development. As an In-Room Dining Waiter, you will enjoy exceptional benefits such as complimentary stays at our luxury hotels, access to award-winning training programmes, and vibrant social events that foster a strong team culture. Join us to not only excel in your role but also to grow within a supportive environment that values your contributions and celebrates diversity.
Contact Details:
45 Park Lane - In Room Dining Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land In-Room Dining Waiter – Luxury 5★ Service & Perks
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they value. This will help you connect with them during your chat and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your service skills! If you’ve got experience in luxury dining, think about how you can showcase that during your interview. Maybe even role-play some scenarios with a friend to get comfortable with the kind of questions they might ask.
✨Tip Number 3
Be ready to share specific examples of how you've gone above and beyond for guests in the past. They want to hear about your passion for service and how you handle special requests, so have those stories at the ready!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining us at 45 Park Lane, where we celebrate talent and dedication.
We think you need these skills to ace In-Room Dining Waiter – Luxury 5★ Service & Perks
Some tips for your application 🫡
Show Your Passion for Service:When writing your application, let your passion for delivering exceptional service shine through. We want to see how much you care about creating memorable experiences for guests, so share any relevant stories or examples that highlight your dedication.
Tailor Your Application:Make sure to customise your application to reflect the specific skills and experiences mentioned in the job description. We love seeing candidates who take the time to align their background with what we’re looking for, especially in luxury hospitality.
Highlight Attention to Detail:As an In-Room Dining Waiter, attention to detail is key. Use your application to showcase instances where you've gone above and beyond to meet guest needs or enhance their experience. This will help us see your potential to thrive in our environment.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at 45 Park Lane - In Room Dining
✨Know Your Menu Inside Out
Familiarise yourself with the menu and any special dietary requirements. Being able to confidently discuss dishes and make recommendations will show your passion for the role and impress the interviewers.
✨Showcase Your Attention to Detail
During the interview, highlight specific examples from your past experience where your attention to detail made a difference. Whether it’s remembering a guest's preferences or ensuring perfect presentation, these stories will demonstrate your fit for luxury service.
✨Practice Calmness Under Pressure
Think of scenarios where you had to remain composed in a busy environment. Share these experiences during the interview to illustrate your ability to handle high-pressure situations, which is crucial for an In-Room Dining Waiter.
✨Emphasise Your Communication Skills
Since this role requires confident and courteous communication, prepare to discuss how you’ve effectively interacted with guests in the past. Role-playing common guest interactions can also help you feel more prepared and relaxed during the actual interview.
