At a Glance
- Tasks: Deliver 5-star service and cater to guests' unique needs in a luxury hotel setting.
- Company: Join the award-winning team at 45 Park Lane, a top-rated workplace.
- Benefits: Enjoy complimentary stays, discounts, pension contributions, and well-being support.
- Other info: Participate in exciting social events and access career development opportunities.
- Why this job: Become a legend in hospitality while working in a vibrant, inclusive environment.
- Qualifications: Experience in luxury service, strong attention to detail, and excellent communication skills.
The predicted salary is between 22000 - 26000 £ per year.
Join us at 45 Park Lane, recognised as one of ‘The Sunday Times Top 10 Best Places to Work for’ in 2024 & 2025 and ‘Hotel of the year – London’ at the 2024 AA Hospitality Awards. We continually strive to build and nurture a culture where inclusiveness is part of our DNA, reflected in our values of passion, personality, respect, working together, and creativity. We believe that a variety of perspectives enriches our culture and drives our success. We care about your career and are known for having the absolute best people in the industry.
When you join us, you start a unique opportunity to become celebrated as the very best in your field. You'll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.
What you’ll do
As an In-Room Dining Waiter, you’ll love what you do and take pride in taking care of our guests:
- You will be responsible for delivering 5‑star service, taking pride in everything you are doing while looking after all of our guests’ needs.
- An important part of this is to get to know and most importantly to understand our new guests as well as our regular guests.
- Sometimes our guests have special requests involving purchasing specific food or beverage items, serving off‑menu requests, pre‑ordering meals or placing additional fridges in the rooms.
- Most of these requests are fulfilled by the In‑Room Dining Waiters with the support of the management team.
The operational hours of work are shift‑based and may be subjected to change.
What you’ll bring
Essential Skills and Experience
- Experience in‑room service, luxury restaurant, or hospitality guest service.
- Strong attention to detail, with a passion for presentation and personalisation.
- Calm and composed under pressure, with a natural ability to anticipate guest needs.
- High standard of personal grooming and professionalism.
- Fluent in English, with confident and courteous communication skills.
Preferred Skills and Experiences
- Knowledge of food and beverage service standards, particularly within a five‑star or boutique hotel setting.
- Familiarity with luxury guest expectations and the discretion required for high‑profile clientele.
- Understanding of dietary requirements, menu items, and how to make recommendations or adjustments to suit guest needs.
What you’ll get
- Complimentary Stays: Enjoy complimentary stays with breakfast at Dorchester Collection Hotels every year.
- Discounts: with our hotels, and benefit from discounts at various high street and online shops.
- Employee Perks: Enrol from day 1 into the Royal London Private Pension scheme (we contribute 8% towards your pension); benefit from seasonal ticket loan, rental deposit scheme, private financial advice, and eye care vouchers.
- Training and Development: Advance in your career by accessing various apprenticeships from Level 2 to Hospitality Degree Level 5. We partner with outstanding nationally recognised Apprenticeship providers.
- Social Events: Participate in vibrant social events, including a summer party, winter ball, pub quizzes, and cultural and milestone recognition celebrations.
- Referral Bonus: Earn a £1000 bonus when you recommend a friend.
- Well‑being Support: Access immediate well‑being advice because we care about our employees.
We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants. If you need us to do anything to support you during the recruitment process (such as adjustments to how you apply, alternative formats of information, or adjustments to the assessment process itself), please do call People & Culture team so that we can discuss how we can support you through this process.
In-Room Dining Waiter employer: 45 Park Lane - In Room Dining
At 45 Park Lane, we pride ourselves on being a top employer, recognised for our inclusive culture and commitment to employee development. As an In-Room Dining Waiter, you will enjoy exceptional benefits such as complimentary hotel stays, extensive training opportunities, and vibrant social events, all while working in a prestigious environment that values passion, respect, and creativity. Join us to not only excel in your role but also to become part of a legendary team dedicated to delivering unparalleled guest experiences.
Contact Details:
45 Park Lane - In Room Dining Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land In-Room Dining Waiter
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they're all about. This will help you connect with them during your chat and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your service skills! If you’ve got experience in hospitality, think about how you can showcase that during your interview. Maybe even role-play some scenarios with a friend to get comfortable with delivering top-notch service under pressure.
✨Tip Number 3
Be ready to talk about your passion for guest service. Share specific examples of how you've gone above and beyond for guests in the past. This will highlight your attention to detail and commitment to providing a five-star experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re keen on joining us at 45 Park Lane and are ready to take the next step in your career.
We think you need these skills to ace In-Room Dining Waiter
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for hospitality shine through! We want to see how much you care about providing top-notch service and making guests feel special.
Be Personal:Tailor your application to reflect our values of personality and respect. Share personal experiences that highlight your attention to detail and ability to anticipate guest needs. This will help us see how you fit into our culture!
Highlight Relevant Experience:Make sure to showcase any previous experience in luxury dining or hospitality. We’re looking for candidates who understand the high standards expected in a five-star environment, so don’t hold back on those details!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at 45 Park Lane!
How to prepare for a job interview at 45 Park Lane - In Room Dining
✨Know Your Menu Inside Out
Familiarise yourself with the menu and any special dietary requirements. Being able to confidently discuss dishes and make recommendations will show your passion for food and beverage service, which is crucial for an In-Room Dining Waiter.
✨Showcase Your Attention to Detail
During the interview, highlight your experience in providing exceptional service. Share specific examples where your attention to detail made a difference, whether it was personalising a guest's experience or anticipating their needs before they even asked.
✨Demonstrate Calmness Under Pressure
Prepare to discuss scenarios where you had to remain composed in a busy environment. This role requires a calm demeanour, so sharing how you've successfully managed high-pressure situations will resonate well with the interviewers.
✨Emphasise Your Communication Skills
Since you'll be interacting with guests regularly, it's essential to convey your strong communication skills. Practice articulating your thoughts clearly and courteously, as this will reflect your professionalism and ability to connect with guests.
