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- Tasks: Manage reservations, greet guests, and ensure an unforgettable dining experience.
- Company: Join the award-winning 45 Park Lane - CUT, a top-rated workplace.
- Benefits: Enjoy complimentary stays, discounts, and a range of employee perks.
- Why this job: Be part of a passionate team and develop your skills in hospitality.
- Qualifications: Strong communication skills and a customer-focused attitude are essential.
- Other info: Join us for fun social events and a commitment to inclusivity.
The predicted salary is between 18000 - 30000 £ per year.
Join us as a Host at 45 Park Lane - CUT, recognised as one of ‘The Sunday Times Top 10 Best Places to Work for’ in 2024 & 2025 and ‘Hotel of the year – London’ at the 2024 AA Hospitality Awards. We strive to build a culture where inclusiveness is part of our DNA, reflected in our values of passion, personality, respect, working together, and creativity. We care about your career and are known for having the absolute best people in the industry. When you join us as a Host you start a unique opportunity to become celebrated as the very best in your field. You will learn from fellow Legends and through our award-winning learning academy to achieve the highest standards of craft, service, and leadership.
Responsibilities:
- Manage reservations and table allocations during the day, including greeting guests, seating at allocated tables, and bidding them farewell to ensure the best possible guest experience.
- Fulfill special requests involving dietary requirements, food and drink preferences, and special occasions, as needed by our Restaurant Hosts.
- Apply our values—Passion, Personality, Respect, Working Together, and Creativity—to bring them to life in daily operations.
Qualifications:
- Our values guide daily work; bring them to life and help create our legacy.
- Strong communication skills with a customer service ethic.
- English is the primary language used in our hotel; you can communicate effectively in English.
Benefits:
- Complimentary Stays: Enjoy complimentary stays with breakfast at Dorchester Collection Hotels each year.
- Discounts: Discounts at various hotels and on high street and online shops.
- Employee Perks: Pension scheme contributions (8%), seasonal ticket loan, rental deposit scheme, private financial advice, and eye care vouchers.
- Training and Development: Apprenticeships from Level 2 to Hospitality Degree Level 5 with national providers.
- Social Events: Summer party, winter ball, pub quizzes, and cultural/milestone celebrations.
- Referral Bonus: Earn a £1,000 bonus for referring a friend.
- Well-being Support: Immediate well-being advice and support for employees.
We celebrate diversity and are committed to an inclusive environment for all employees and applicants. If adjustments are needed during the recruitment process, please contact People & Culture at 02073197011 or email PeopleAndCultureLondon.UK@dorchestercollection.com to discuss support options.
Host in City of Westminster employer: 45 Park Lane - CUT
Contact Detail:
45 Park Lane - CUT Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Host in City of Westminster
✨Tip Number 1
Get to know the company culture before your interview. Dive into their values of passion, personality, respect, working together, and creativity. This way, you can show how you embody these traits during your chat with them.
✨Tip Number 2
Practice your communication skills! As a Host, you'll need to engage with guests and colleagues alike. Try role-playing scenarios with friends or family to boost your confidence and polish your service skills.
✨Tip Number 3
Be ready to share your experiences that highlight your customer service ethic. Think of specific examples where you've gone above and beyond for someone, as this will resonate well with the hiring team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team at 45 Park Lane.
We think you need these skills to ace Host in City of Westminster
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for hospitality and how you connect with guests.
Tailor Your Application: Make sure to customise your application to reflect our values—Passion, Personality, Respect, Working Together, and Creativity. Show us how you embody these in your previous experiences!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that highlight your skills and experiences without unnecessary fluff. Remember, clarity is key!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re keen on joining our team at 45 Park Lane!
How to prepare for a job interview at 45 Park Lane - CUT
✨Know the Company Culture
Before your interview, take some time to research 45 Park Lane and its values. Understanding their focus on inclusiveness, passion, and creativity will help you align your answers with what they’re looking for. Show them that you’re not just a fit for the role, but also for their culture.
✨Practice Your Communication Skills
As a Host, strong communication is key. Practise speaking clearly and confidently about your previous experiences in customer service. Think of examples where you’ve gone above and beyond for guests, as this will demonstrate your commitment to providing an exceptional experience.
✨Prepare for Scenario Questions
Expect questions that assess how you would handle specific situations, like managing reservations or fulfilling special requests. Prepare by thinking through potential scenarios and how you would apply the hotel’s values to resolve them effectively.
✨Show Your Personality
The role of a Host is all about personality! Be yourself during the interview and let your enthusiasm shine through. Share stories that highlight your unique traits and how they contribute to creating a welcoming atmosphere for guests.
