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- Tasks: Welcome guests, share menu knowledge, and ensure a clean, tidy environment.
- Company: Join Denmark’s favourite bakery, known for its delicious offerings and warm atmosphere.
- Benefits: Earn £12.21 per hour, enjoy 50% discount, free meals, and 28 days holiday.
- Why this job: Be part of a vibrant team and share your passion for food in a fun setting.
- Qualifications: Great customer service skills and ability to thrive in a fast-paced environment.
- Other info: Flexible hours with permanent or temporary contracts and excellent career growth opportunities.
The predicted salary is between 10 - 15 £ per hour.
“Arguably The Best Scandi Bakery In Town” - Time Out. We have been Denmark’s favourite bakery for over 20 years, serving delicious breads, pastries and cakes made by hand, single estate coffee, great breakfasts, premium salads, Danish open-faced sandwiches and freshly made baguettes. We opened our flagship Bakery in Piccadilly Circus in Christmas 2016 to huge acclaim and fantastic reviews, now we continue our expansion in London.
Responsibilities:
- Make all our guests feel welcome and treat them as if they are entering your own home with a warm greeting and farewell.
- Share your passion for food & drinks by sharing your menu knowledge with our guests and helping them to make great choices.
- Ensure all orders are entered correctly on the till.
- Take payment from guests promptly, ensuring all transactions are completed accurately and the correct money is exchanged.
- Ensure all monies are securely handled and accurately balanced at end of shift.
- Be accountable for stock, wastage and make the manager aware of any stock shortage when re-ordering may be required.
- Ensure your section and working areas are kept clean, tidy, set and stocked up at all times.
- Check and clean all public areas and ensure a constant supply of soap, toilet tissue and paper towels at all times.
- Follow the cleaning schedule and ensure all daily duties are completed efficiently and to brand standards.
- Report any faulty equipment or machinery to the Manager.
- Make sure your appearance, uniform, timekeeping and behaviour always meet our standards.
- Ensure kitchen and stores are kept clean and tidy at all times following all Ole & Steen Food Safety and Health & Safety standards.
- Prepare and assemble food as required.
Benefits:
- Salary £12.21 per hour.
- 50% discount at any Ole & Steen location including friends and family.
- Free meal whilst working – unlimited hot drinks.
- Uniforms provided.
- 28 days holidays.
- Full-time or part-time hours – permanent or temporary contracts.
- Referral incentive scheme – up to £1000.
- GP Helpline.
From you:
- Excellent customer service skills with the ability to engage and interact with a diverse clientele.
- Good communication and interpersonal abilities.
- Ability to work efficiently in a fast-paced environment and handle multiple tasks simultaneously.
- Attention to detail.
- Ability to stand for extended periods.
- Manual dexterity to operate coffee equipment and handle hot beverages safely.
- Tolerance for working in a noisy and fast-paced environment.
Interview Process:
- Online Questionnaire
- Phone Interview
- Trial Shift
- Offer
Team Member employer: 44133-10- Jubilee Place Canary Wharf
Contact Detail:
44133-10- Jubilee Place Canary Wharf Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member
✨Tip Number 1
Get to know the company! Before your interview, check out Ole & Steen's menu and values. This way, you can chat about your favourite pastries or how much you love their coffee during the interview. It shows you're genuinely interested!
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. Focus on showcasing your customer service skills and how you handle busy environments. We want to see that you can keep your cool when things get hectic!
✨Tip Number 3
Dress to impress! Make sure you look smart and presentable for your interview. A neat appearance shows that you respect the brand and are ready to represent Ole & Steen well. Plus, it boosts your confidence!
✨Tip Number 4
Don't forget to follow up! After your interview, drop a quick thank-you email to show your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the role. And remember, apply through our website for the best chance!
We think you need these skills to ace Team Member
Some tips for your application 🫡
Show Your Passion for Food: When you're writing your application, let your love for food and drinks shine through! Share any experiences you have with customer service or working in a fast-paced environment. We want to see that you’re excited about joining our team!
Be Personal and Warm: Remember, we’re all about making our guests feel at home. Use a friendly tone in your application and don’t be afraid to show a bit of your personality. A warm greeting can go a long way, even in writing!
Pay Attention to Detail: Make sure to double-check your application for any typos or errors. Just like we ensure our bakery is spotless, we want to see that you take pride in your work. A neat and tidy application reflects your attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen to join the Ole & Steen family!
How to prepare for a job interview at 44133-10- Jubilee Place Canary Wharf
✨Know the Menu Inside Out
Before your interview, make sure you’re familiar with the menu and the different offerings. This will not only show your passion for food and drinks but also help you engage confidently with the interviewer about what makes their bakery special.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about how you made guests feel welcome and how you handled any challenges. This will demonstrate that you can create a warm atmosphere, just like they expect.
✨Practice Handling Transactions
Since accuracy in handling payments is crucial, practice how you would enter orders and process transactions. You might even want to role-play this with a friend to get comfortable with the process and ensure you can handle it smoothly during busy times.
✨Emphasise Teamwork and Cleanliness
Be ready to discuss how you work well in a team and your approach to maintaining cleanliness and organisation. Share specific instances where you contributed to a tidy workspace or helped a colleague, as this aligns with their brand standards.
