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- Tasks: Welcome guests, share menu knowledge, and ensure a clean, efficient workspace.
- Company: Join Denmark’s favourite bakery, known for its delicious offerings and warm atmosphere.
- Benefits: Earn ÂŁ12.21/hour, enjoy 50% off meals, and receive free hot drinks while working.
- Other info: Flexible hours with full-time or part-time options and excellent career growth potential.
- Why this job: Be part of a vibrant team and create memorable experiences for our guests.
- Qualifications: Great customer service skills and the ability to thrive in a fast-paced environment.
The predicted salary is between 12 - 16 ÂŁ per hour.
“Arguably The Best Scandi Bakery In Town” - Time Out. We have been Denmark’s favourite bakery for over 20 years, serving delicious breads, pastries and cakes made by hand, single estate coffee, great breakfasts, premium salads, Danish open-faced sandwiches and freshly made baguettes. We opened our flagship Bakery in Piccadilly Circus in Christmas 2016 to huge acclaim and fantastic reviews, now we continue our expansion in London.
Responsibilities:
- Make all our guests feel welcome and treat them as if they are entering your own home with a warm greeting and farewell.
- Share your passion for food & drinks by sharing your menu knowledge with our guests and helping them to make great choices.
- Ensure all orders are entered correctly on the till.
- Take payment from guests promptly, ensuring all transactions are completed accurately and the correct money is exchanged.
- Ensure all monies are securely handled and accurately balanced at end of shift.
- Be accountable for stock, wastage and make the manager aware of any stock shortage when re-ordering may be required.
- Ensure your section and working areas are kept clean, tidy, set and stocked up at all times.
- Check and clean all public areas and ensure a constant supply of soap, toilet tissue and paper towels at all times.
- Follow the cleaning schedule and ensure all daily duties are completed efficiently and to brand standards.
- Report any faulty equipment or machinery to the Manager.
- Make sure your appearance, uniform, timekeeping and behaviour always meet our standards.
- Ensure kitchen and stores are kept clean and tidy at all times following all Ole & Steen Food Safety and Health & Safety standards.
- Prepare and assemble food as required.
Benefits:
- Salary ÂŁ12.21 per hour.
- 50% discount at any Ole & Steen location including friends and family.
- Free meal whilst working – unlimited hot drinks.
- Uniforms provided.
- 28 days holidays.
- Full-time or part-time hours – permanent or temporary contracts.
- Referral incentive scheme – up to £1000.
- GP Helpline.
From you:
- Excellent customer service skills with the ability to engage and interact with a diverse clientele.
- Good communication and interpersonal abilities.
- Ability to work efficiently in a fast-paced environment and handle multiple tasks simultaneously.
- Attention to detail.
- Ability to stand for extended periods.
- Manual dexterity to operate coffee equipment and handle hot beverages safely.
- Tolerance for working in a noisy and fast-paced environment.
Interview Process:
- Online Questionnaire
- Phone Interview
- Trial Shift
- Offer
Team Member in City of Westminster employer: 44101-10- St. James
Contact Detail:
44101-10- St. James Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member in City of Westminster
✨Tip Number 1
Get to know the company! Before your interview, check out Ole & Steen's vibe and values. This way, you can show off your passion for their delicious offerings and how you fit right in with their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. Focus on showcasing your customer service skills and how you can make guests feel at home.
✨Tip Number 3
Dress to impress! Make sure your appearance is neat and tidy, reflecting the standards Ole & Steen uphold. A smart look shows you care about the role and are ready to represent the brand.
✨Tip Number 4
Don’t forget to follow up! After your trial shift, drop a quick thank-you note to the manager. It’s a nice touch that keeps you fresh in their minds and shows your enthusiasm for joining the team.
We think you need these skills to ace Team Member in City of Westminster
Some tips for your application 🫡
Show Your Passion for Food: When you're writing your application, let your love for food and drinks shine through! Share any experiences you have with food service or your favourite dishes. We want to see that you’re excited about joining our team!
Be Personable: Remember, we’re all about making our guests feel at home. Use a friendly tone in your application and show us how you connect with people. A warm personality can really make a difference!
Attention to Detail is Key: Make sure to double-check your application for any typos or errors. Just like we pay attention to every detail in our bakery, we appreciate the same care in your written application. It shows you’re serious about the role!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at 44101-10- St. James
✨Know the Menu Inside Out
Before your interview, make sure you’re familiar with the menu and the different offerings. This will not only show your passion for food but also help you answer questions about how you would assist customers in making great choices.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about times when you went above and beyond to make a guest feel welcome, as this aligns perfectly with what they’re looking for.
✨Demonstrate Team Spirit
Since this role involves working closely with others, be ready to discuss how you work in a team. Share stories that highlight your ability to collaborate and support your colleagues, especially in a fast-paced environment.
✨Dress the Part
Make sure you present yourself well for the interview. Dress smartly and ensure your appearance reflects the brand’s standards. This shows that you take the opportunity seriously and understand the importance of professionalism.