At a Glance
- Tasks: Engage with customers to deliver impactful marketing solutions and drive business success.
- Company: Join Salesforce, a leader in innovative cloud solutions with a focus on inclusivity.
- Benefits: Enjoy competitive pay, flexible work options, and resources for personal growth.
- Other info: Dynamic role with opportunities for career advancement and learning.
- Why this job: Be a trusted advisor and make a real difference in customer experiences.
- Qualifications: Experience in solution engineering or marketing, with strong communication skills.
The predicted salary is between 60000 - 80000 £ per year.
The Salesforce Marketing Cloud Solution Engineer (MC SE) engages with customers ranging from operational marketing and IT teams to C‑Level executives. The MC SE is a trusted advisor and guide delivering memorable customer experiences while positioning the business value of our solutions to all levels of audience.
Responsibilities
- Work in close partnership with sales teams, partners, product and industry specialists to plan and deliver on sales campaigns, from technical discovery to technical close.
- Lead client discovery and workshop sessions to ensure that the proposed solution delivers customer success, solving identified business challenges, helping to achieve their important metrics, and providing a path to fast return on investment.
- Present and demonstrate technical solutions; have a passion for understanding and solving business challenges to bring the most value to customers.
- Deliver inspiring presentations and product demonstrations to expectant and influential audiences; either as part of sales cycles or Salesforce events such as World Tour and Dreamforce.
- Partner with Salesforce product management teams to deeply understand Salesforce solutions and roadmap, advise sales plays and advocate for key features needed for success across the Industry/Territory via Voice of the Customer feedback.
- Develop scalable, deployable, reusable, and relevant field enablement assets that drive differentiated business outcomes in order to accelerate adoption across customers, partners, and sales teams.
- Articulate Marketing & AI return on investment value to business and IT partners.
- Remain well-informed on the latest innovations in customer experience management solutions.
- Amply the reach of your successes and learning moments internally to maximise the impact of every engagement.
Essential Requirements
- Experience working within a Solution Engineering, Pre‑Sales or Implementation role.
- B2B or B2C Marketing experience.
- Experience working in one or more of: Marketing Automation, Customer Data Platforms and AI.
- Be an autonomous self‑starter that is able to learn, lead and prioritise tasks and time effectively.
- Be comfortable working across multiple highly dynamic teams or on solo projects as required.
- Persuasive verbal, written, presentation and interpersonal communication skills that inspire change in large organisations.
- Passionate about storytelling to bring customer engagements to life using impactful presentation and solution demonstration content.
Additional (but not a must) Requirements
- Technical knowledge of the Salesforce platform.
- Technical expertise in any of the following technologies: marketing automation tools, CRM systems, Customer Data Platforms; Salesforce Marketing Cloud (Account Engagement, Engagement or Next/Advanced) experience a plus.
- Experience in modern cloud data platforms (Snowflake, Databricks, BigQuery, RedShift).
- AI: Data Engineering, machine learning, Vector Databases & RAG, (a plus: Agentic AI and Agents).
- Experience in post‑sales implementations.
Accommodation
If you need a reasonable accommodation during the application or the recruiting process, please submit a request via the Accommodations Request Form. Salesforce is a recognised Disability Confident member under the UK Government Disability Confident employer scheme and will offer an interview to disabled applicants who meet the essential criteria for the role.
EEO Statement
Salesforce is an equal opportunity employer and maintains a policy of non‑discrimination with all employees and applicants for employment. We believe in equality for all and create a workplace that’s inclusive and free from discrimination. All employees and potential employees will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, and everything in between.
Benefits
You will have access to benefits and resources that support a balanced life and maximise your impact.
Specialist Solution Engineer - Marketing Cloud employer: 428 Salesforce UK Limited
Salesforce is an exceptional employer that fosters a culture of inclusivity and innovation, making it an ideal place for a Specialist Solution Engineer in Marketing Cloud. With a strong emphasis on employee growth, you will have access to extensive resources and benefits that support both your professional development and personal well-being. The collaborative environment encourages creativity and impactful storytelling, allowing you to engage with diverse clients and make a meaningful difference in their customer experience strategies.
