Principal Solution Engineer, Aero & Defence in London

Lead Solution Engineer – Salesforce Solution Engineering Team

Lead Solution Engineer responsible for architecting and delivering Agentforce solutions that unify humans and AI agents for customers in the UK Aero & Defence sector.

Works with customers, the Products team, and Professional Services to design, present, and implement solutions that drive profitable growth.

Responsibilities

• Coordinate and lead the end‑to‑end solution cycle in close collaboration with other teams.
• Understand customers’ needs and position Salesforce products as the best solution for their unique challenges.
• Demonstrate deep industry and technology knowledge relevant to Aeronautics and Defence.
• Develop and deliver innovative custom solutions, build and present customized demos of Salesforce products and solution concepts to key decision‑makers.
• Participate in all relevant product, sales, and procedural training and certifications to maintain essential knowledge.
• Achieve quarterly and annual objectives assigned by management.
• Respond efficiently to RFPs and lead the technical side of the sales cycle.
• Design and prototype agentic workflows using Agentforce to solve complex business challenges.
• Guide clients on the strategic shift from legacy CRM workflows to an Agentic data platform where AI drives actionable insights.
• Engage in internal training programs and mentorship initiatives to grow professionally.

Requirements

• 5+ years of solution engineering, consultancy, delivery, or training experience for an enterprise software solution organization.
• Expertise in Agentforce for the aero and defence industry, including autonomous AI design and human‑agent collaboration strategies.
• Experience selling to customers across the UK in the salesforce sector and/or certifications related to Artificial Intelligence, generative AI and LLM concepts.
• Experience implementing digital transformation strategies, enterprise consulting, and delivering increased success to customers.
• Proven oral, written, presentation, and interpersonal communication and relationship skills.
• Proven time‑management skills in a dynamic team environment.
• Strong ability to work as part of a team to tackle problems in dynamic, energizing environments.
• Inquisitive, practical, and passionate about technology and sharing knowledge.
• Willing and able to travel occasionally.
• Experience evaluated against core competencies such as extracurricular leadership, military experience, volunteer work, insurance industry or financial services experience, etc.
• Equal Opportunity Statement

Salesforce is an equal opportunity employer and maintains a policy of non‑discrimination with all employees and applicants for employment.

We believe in equality for all and are committed to creating an inclusive workplace free from discrimination.

We evaluate employees and applicants on merit, competence, and qualifications without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran, marital status, political viewpoint, or any other legally protected classification.

This policy applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and all other aspects of the employment relationship.

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