At a Glance
- Tasks: Drive innovation in pharma by managing strategic relationships and selling Salesforce's cutting-edge solutions.
- Company: Salesforce, the #1 AI CRM, leading workforce transformation.
- Benefits: Limitless career growth, inclusive culture, and support for work-life balance.
- Other info: Join a diverse team committed to equality and making a positive impact.
- Why this job: Be a Trailblazer in AI and digital transformation within the pharmaceutical industry.
- Qualifications: Proven sales experience with enterprise technology and strong relationship-building skills.
The predicted salary is between 78750 - 96250 £ per year.
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Client Director - Tier 1 Pharma
Our team sells the full Salesforce product portfolio to Tier 1 pharmaceutical customers, partnering with some of the world's largest, most innovative and highly regulated pharmaceutical organisations. As a Client Director at Salesforce, you will own the end-to-end strategic relationship with your assigned account. You will sell the entire Salesforce Customer 360 platform, including Agentforce, Data Cloud and Life Sciences Cloud, helping customers accelerate digital transformation, improve operational efficiency and deliver better outcomes for healthcare professionals and patients.
You will build trusted relationships with C-suite and senior business and technology leaders across the organisation, spanning commercial, medical affairs, R&D, clinical operations, manufacturing, supply chain and IT. You will connect Salesforce's capabilities to the customer's strategic priorities, positioning Salesforce as a long-term transformation partner.
What You'll Actually Be Doing
- Act as the executive owner of the Salesforce relationship, building and maintaining senior relationships across commercial, medical, R&D, clinical operations, manufacturing, technology, data, compliance and procurement functions.
- Own and deliver a multi-year strategic account plan that grows Annual Contract Value (ACV) through expansion, upsell, cross-sell and new business within the account.
- Map the organisation in depth, including key stakeholders, budgets, buying centres, strategic initiatives and whitespace across global business units and divisions.
- Lead complex, multi-threaded sales cycles in parallel.
- Orchestrate Sales Engineers, Industry Advisors, Professional Services, Customer Success, Executives and Partners as one account team.
- Position Salesforce as a strategic partner in the pharmaceutical company's digital, data and AI transformation agenda, connecting our solutions to measurable outcomes across customer engagement, commercial effectiveness, medical affairs, operational efficiency and patient experience.
- Understand the pharmaceutical value chain and identify opportunities to support the organisation across the drug development lifecycle, from clinical development and regulatory processes through to commercialisation and ongoing patient engagement.
- Navigate complex regulatory, security, data privacy, governance and procurement environments, building compelling business cases for large, multi-year strategic investments.
- Work with global System Integrators and strategic partners to extend our reach, accelerate transformation and ensure customer success.
- Partner with Customer Success to drive adoption, renewals, expansion and long-term customer advocacy.
You're Our Person If You Have...
- A proven track record of quota-carrying, enterprise technology direct sales, ideally as a Client Director, Strategic AE or equivalent, with experience of single-account or named-account ownership.
- Experience managing long, complex sales cycles with large deal values and multiple senior stakeholders.
- Success developing and executing strategic account plans that retain and grow ACV.
- The ability to navigate large, matrixed global organisations and build influence across multiple business units and geographies.
- The ability to run discovery with senior leaders and translate business challenges into compelling use cases, value hypotheses and transformation opportunities.
- Excellent written, verbal and presentation skills, with the credibility to engage at C-suite level.
- Experience leading large virtual account teams across internal and external stakeholders.
Even Better If You Have...
- Experience selling into Tier 1 pharmaceutical companies or global life sciences organisations.
- A strong understanding of the pharmaceutical and life sciences landscape, including drug development, clinical trials, commercial operations, medical affairs, patient engagement and the evolving regulatory environment.
- Familiarity with digital transformation within pharma, particularly around data strategy, AI adoption, customer engagement and operational modernisation.
- Experience navigating complex pharmaceutical regulatory and compliance environments, including GxP, GDPR and patient data privacy considerations.
- Familiarity with enterprise sales methodologies, such as MEDDICC, and experience building strategic alliances.
- A history of consistently achieving or exceeding quota on large, strategic enterprise accounts.
- An existing network of senior relationships within global pharmaceutical companies or across the UK/EMEA life sciences ecosystem.
Your experience will be evaluated based on alignment with core competencies for the role, including extracurricular leadership, military experience, and volunteer work.
Unleash Your Potential
When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.
Accommodations
If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Global Account Manager - Tier1 Pharma in London employer: 428 Salesforce UK Limited
Salesforce is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. With a strong emphasis on employee growth, you will have access to numerous development opportunities while working in a vibrant EMEA location that champions diversity and inclusion. Join us to be part of a forward-thinking team that not only drives business success but also prioritises meaningful impact for our customers and communities.
StudySmarter Expert Advice🤫
We think this is how you could land Global Account Manager - Tier1 Pharma in London
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Global Account Manager - Tier1 Pharma at 428 Salesforce UK Limited, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including 428 Salesforce UK Limited. Tailor your message to explain why you’re drawn to them and how you can contribute as a Global Account Manager - Tier1 Pharma. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Global Account Manager - Tier1 Pharma in London
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for 428 Salesforce UK Limited:When writing your cover letter, make sure to tailor your message specifically for 428 Salesforce UK Limited. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at 428 Salesforce UK Limited
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show 428 Salesforce UK Limited that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show 428 Salesforce UK Limited that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with 428 Salesforce UK Limited’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
