At a Glance
- Tasks: Lead innovative projects in AI-driven field service solutions and engage with clients.
- Company: Join Salesforce, the #1 AI CRM, driving workforce transformation.
- Benefits: Enjoy limitless benefits, work-life balance, and professional growth opportunities.
- Other info: Inclusive workplace committed to equality and diversity.
- Why this job: Be part of a team that shapes the future of AI and customer success.
- Qualifications: 7+ years in enterprise software with expertise in field service and technical architecture.
The predicted salary is between 70000 - 90000 £ per year.
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together.
Here, ambition meets action.
Tech meets trust.
And innovation isn’t a buzzword — it’s a way of life.
The world of work as we know it is changing and we’re looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce’s core values at the heart of it all.
Ready to level‑up your career at the company leading workforce transformation in the agentic era?
You’re in the right place!
Agentforce is the future of AI, and you are the future of Salesforce.
Key Responsibilities
- Demonstrates deep familiarity with scheduling in mobile, asset management, and integration technologies.
- Understands market landscape, competition, and technical architecture to establish Salesforce’s Field Service solution as the best choice to meet customer needs.
- Provides actionable technical recommendations and insights to clients that focus on driving usage at scale in production.
- Leads technical design sessions, designing and documenting domain‑specific workflows and architectures that are aligned with the client’s business objectives.
- Fosters and develops customer champions while establishing technical credibility with clients and account partners through discovery calls.
- Presents Executive level product demonstrations to key stakeholders and answers questions to highlight the value of Field Service solutions.
- Translates business requirements into solution architectures and roadmaps that best leverage Field Service, assets, and mobile capabilities.
- Handles customer technical due diligence and risk management processes to ensure complex mobile and scheduling deployments align with enterprise requirements.
- Job Qualifications
- 7+ years of experience in enterprise software pre‑sales, solution consulting, or technical architecture, with a focus on field service, asset management, or mobile workforce solutions.
- Bachelor’s degree in Computer Science, Engineering, Information Systems, Business, or related field; or equivalent practical experience.
- Deep expertise in Salesforce Field Service (FSL), including scheduling optimization, mobile capabilities, and asset management configuration.
- Proven ability to architect and present end‑to‑end solution designs for complex, enterprise‑scale deployments.
- Experience leading technical discovery sessions and translating business requirements into solution architectures and roadmaps.
- Strong executive presence – comfortable delivering product demonstrations and presenting technical recommendations to C‑suite and VP‑level stakeholders.
- Demonstrated ability to manage technical due diligence and risk assessment processes in complex deal cycles.
- Familiarity with integration technologies and patterns relevant to field service environments (APIs, middleware, Io T).
- Experience in competitive positioning and understanding of the field service technology landscape.
- Preferred Salesforce certifications (e. g., Salesforce Field Service Consultant, Application Architect, or System Architect).
- Background in industries with heavy field service operations (utilities, manufacturing, healthcare, telecommunications, or similar).
- Experience working in or alongside a customer success, professional services, or consulting capacity.
- Familiarity with Agentforce, AI‑driven scheduling, or agentic workflow automation.
- Track record of developing customer champions and technical trust‑based relationships in enterprise accounts.
Benefits and Resources
When you join Salesforce, you’ll be limitless in all areas of your life.
Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best.
Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.
Accommodations
If you need a reasonable accommodation during the application or the recruiting process, please submit a request.
Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process.
Humans will always make any candidate selection and hiring decisions.
We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme.
We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role.
Applicants are welcome to opt‑in to the interview scheme as part of the application process.
Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non‑discrimination with all employees and applicants for employment.
We believe in equality for all and strive to create a workplace that’s inclusive, and free from discrimination.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law.
This policy applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination and everything in between.
#J-18808-Ljbffr
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Specialist in London
✨Leverage Local Networking Events
Field sales is all about building relationships, so look out for local networking events or industry meetups. These gatherings are prime spots for making connections with potential clients and employers. Bring your A-game and chat about your experiences—first impressions matter!
✨Showcase Your Sales Success Stories
Prepare a couple of solid success stories from your past experiences in sales to share during interviews. Think about specific targets you hit or ways you went above and beyond for your clients. Don't be shy—these stories help illustrate your value to 428 Salesforce UK Limited as a field sales pro!
✨Scout Out the Competition
Research potential competitors for 428 Salesforce UK Limited and tailor your approach based on what you find. Understanding their sales strategies will not only help you in interviews, but also give you better talking points when you connect with current employees or industry pros on platforms like LinkedIn.
✨Apply Through Our Website
We know that applying through job boards is tempting, but hitting up 428 Salesforce UK Limited’s website directly can show your genuine interest. Plus, you might find some hidden gems or roles that haven't been advertised yet. So, make it a priority to check it out!
We think you need these skills to ace Field Service Specialist in London
Some tips for your application 🫡
Show Off Your Sales Savvy:For a field-sales role like this one at 428 Salesforce UK Limited, highlight your previous sales experience prominently on your CV. Use specific numbers to showcase your achievements—think along the lines of 'exceeded sales targets by 20%' or 'expanded client base by 50%'. We want to see your skills in action!
Tailor Your Cover Letter:Your cover letter should reflect not just your enthusiasm for the role at 428 Salesforce UK Limited, but also your understanding of the field sales landscape. Talk about what strategies you've successfully employed in past positions and how they could translate to success in this new role. This is your chance to shine!
Emphasise Interpersonal Skills:Field sales isn't just about the sale—it's about building relationships. Make sure to highlight your communication and negotiation skills in your application materials. We’re all about someone who can connect with clients, so weave those soft skills into your CV and cover letter.
Proof of Performance:If you have any sales certifications or training, definitely include those in your application. They add credibility and show your commitment to growing your sales skills. We believe in the power of ongoing development, so don’t hesitate to include those details to stand out to us at 428 Salesforce UK Limited.
How to prepare for a job interview at 428 Salesforce UK Limited
✨Show Off Your Sales Savvy
Prepare for the interview by brushing up on your knowledge of key sales techniques and terminologies. We can expect to dive into your past sales experiences, so be ready to discuss your approach to prospecting, closing deals, and managing client relationships. A few solid examples of your past successes could really make you stand out!
✨Know Your Product Inside Out
Having a solid understanding of the products or services that 428 Salesforce UK Limited offers is essential. We want to hear how you would convey the value of these to potential clients and address any common objections they might have. If you can tie your knowledge back to real-life scenarios, that'll make your answers even more compelling!
✨Flex Your Adaptability Muscles
As a full-time field-sales rep, your day can be unpredictable. Be prepared to share how you've adapted your sales strategies to different situations or client needs. We love to hear stories where you’ve had to think on your feet or adjust your pitch mid-meeting—this shows you’re not just a one-size-fits-all salesperson!
✨Plan Your Questions Wisely
At the end of the interview, we'll likely ask if you have any questions for us. Use this opportunity to ask about the sales team's culture and the tools you'll be using out in the field. This not only shows your genuine interest in 428 Salesforce UK Limited but also helps you get a feel for whether you’d thrive in that environment.
