Account Solution Engineer - Manufacturing and Automotive in London

As a Lead Solution Engineer, you will be the lead architect of the Agentic Enterprise, helping customers unify humans and AI agents to drive profitable growth through Agentforce for Manufacturing and Automotive. You will collaborate with customers, the Products team, and Professional Services to develop thoughtful solutions that connect customers in new ways. The role involves designing technical solutions, managing the entire solution cycle, and presenting customized demos to key decision-makers.

The Solution Engineer must have strong technical and sales skills, including the ability to solicit business requirements, develop a technical sales strategy, configure and demonstrate solutions that address customer needs and provide business value.

• Coordinate and lead the entire solution cycle through close collaboration with other teams.
• Understand the customer’s needs and establish Salesforce’s product as the best solution that solves unique challenges.
• Convey a deep understanding of the client’s industry and technology as it pertains to Salesforce’s solutions for Manufacturing and/or Automotive.
• Develop and deliver innovative custom solutions, build and present customized demos of Salesforce products including solution concepts to key decision-makers to address business issues and demonstrate business value.
• Participate in all appropriate product, sales, and procedural training and certifications to acquire and maintain the knowledge vital to be effective in the position.
• Attain quarterly and annual objectives assigned by management.
• Respond efficiently to RFPs.
• Lead the technical side of the sales cycle.
• Have a strong curiosity about growing your career and participating in internal training programs and mentorship initiatives.
• Design and prototype agentic workflows using Agentforce to solve complex business challenges.
• Guide clients on the strategic shift from legacy CRM workflows to an Agentic data platform where AI drives actionable insights.

• 5+ years of solution engineering, consultancy, delivery, or training success for an enterprise software solution organization.
• Expertise in Agentforce for manufacturing and/or automotive industry, including autonomous AI design and the development of human‑agent collaborative strategies.
• Experience selling to customers across the UK in the Automotive or Manufacturing sector, Salesforce, and/or certifications related to Artificial Intelligence, specifically generative AI and LLM concepts.
• Experience implementing digital transformation strategies, enterprise consulting, and delivering increased success to customers.
• Proven oral, written, presentation, and interpersonal communication and relationship skills.
• Proven time management skills in a dynamic team environment.
• Ability to work as part of a team to tackle problems in dynamic, energizing environments.
• Inquisitive, practical, and passionate about technology and sharing knowledge.
• Loves to be the first to know something and to understand why and how things happen.
• Good at searching out information and experimenting, loves to concentrate on a particular topic, and tackles puzzles.
• Good at explaining ideas and finding ways to keep people’s attention.
• Willing and able to travel occasionally.

Experience will be evaluated based on alignment to core competencies for the role (e.g., extracurricular leadership roles, military experience, volunteer work, insurance industry and/or financial services experience, etc.).

Salesforce is an equal opportunity employer and maintains a policy of non‑discrimination with all employees and applicants for employment. We consider the basis of merit, competence, and qualifications without regard to race, religion, color, national origin, sex, sexual orientation, gender identity or expression, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law.