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- Tasks: Lead the rollout of new devices and ensure smooth user adoption.
- Company: Join a prominent London council committed to empowering staff with cutting-edge technology.
- Benefits: Enjoy hybrid working, competitive pay, and the chance to make a real impact.
- Why this job: Be part of a critical project that enhances operational efficiency and user experience.
- Qualifications: Experience in IT change management, especially in public sector transitions, is essential.
- Other info: This is a 4-month contract role, outside IR35, with a rate of £475 per day.
The predicted salary is between 36000 - 60000 £ per year.
Position: IT Change Manager - User Device Rollout Specialist
Location: London (Hybrid working)
Contract: 4 months (Outside IR35)
Rate: £475 per day
Salt Recruitment's Local Government team is delighted to be working with a prominent London council to recruit an IT Change Manager for a critical device rollout project. This is an exciting opportunity to support a large-scale transition, enabling over 2,700 council staff to adopt new laptops (Surface Pro 10, Surface Laptop 6, and MacBook Air/Pro) with minimal disruption and maximum efficiency.
About the Role
As the IT Change Manager, you will oversee the entire user adoption strategy, ensuring a smooth migration to Windows 11 and macOS devices. This role is pivotal to supporting the council's commitment to empowering its staff with the latest technology while maintaining operational continuity. You will lead training, communication, and user engagement efforts in collaboration with the council's Tech Adoption Team and project stakeholders.
Key Responsibilities
- Training and Enablement: Deliver tailored training via webinars, live workshops, video tutorials, and self-service resources.
- Stakeholder Engagement: Work closely with change champions to prepare and onboard users, providing clear guidance and resources.
- Phased Rollout Coordination: Manage a structured rollout process, collecting and acting on user feedback to refine training materials and address challenges.
- Communication and Support: Maintain a centralised feedback loop, ensuring users have access to 1:1 support, Microsoft Teams channels, and additional resources.
- Performance Tracking: Report on user adoption metrics and transition success, providing insights to improve future phases.
Your Skills and Experience
We are seeking an experienced IT Change Manager with a proven track record in managing large-scale IT transitions, ideally in public sector environments. You will bring:
- Change Management Expertise: Familiarity with methodologies such as ADKAR, Prosci, or Kotter.
- Technical Knowledge: Understanding of Windows 11, macOS, Surface devices, and MacBooks. Knowledge of SCCM and Microsoft Intune is an advantage.
- Training Delivery: Experience designing and delivering training for diverse audiences using methods such as webinars, workshops, and resource hubs.
- Communication Skills: Ability to create clear, user-friendly materials and maintain strong engagement with stakeholders.
- Project Management: Proficiency in tools like Power BI, Jira, or Smartsheet, and experience in phased rollouts.
- Sector Experience: Previous experience in Local Government or the wider public sector is highly desirable.
IT Change Manager - User Device Rollout Specialist employer: 402985
Contact Detail:
402985 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Change Manager - User Device Rollout Specialist
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Windows 11 and macOS. Being able to discuss your hands-on experience with these systems during interviews will demonstrate your technical knowledge and readiness for the role.
✨Tip Number 2
Network with professionals in the local government sector or those who have experience with large-scale IT transitions. Engaging with change champions or attending relevant meetups can provide insights and potentially lead to referrals.
✨Tip Number 3
Prepare to showcase your training delivery skills by creating a mock training session or resource hub. This will not only highlight your ability to engage users but also demonstrate your proactive approach to the role.
✨Tip Number 4
Stay updated on best practices in change management methodologies like ADKAR or Prosci. Being able to articulate how you’ve applied these frameworks in past projects will set you apart from other candidates.
We think you need these skills to ace IT Change Manager - User Device Rollout Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT change management, particularly with large-scale transitions. Emphasise your familiarity with Windows 11, macOS, and any previous work in public sector environments.
Craft a Compelling Cover Letter: Write a cover letter that specifically addresses the key responsibilities outlined in the job description. Mention your experience with training delivery and stakeholder engagement, and how you can contribute to the council's goals.
Showcase Your Change Management Expertise: In your application, clearly outline your knowledge of change management methodologies like ADKAR or Prosci. Provide examples of how you've successfully managed user adoption strategies in past roles.
Highlight Technical Skills: Detail your technical knowledge related to the devices mentioned in the job description, such as Surface Pro and MacBook. If you have experience with tools like Power BI or Jira, make sure to include that as well.
How to prepare for a job interview at 402985
✨Showcase Your Change Management Expertise
Be prepared to discuss your experience with change management methodologies like ADKAR, Prosci, or Kotter. Highlight specific examples where you've successfully managed large-scale IT transitions, especially in public sector environments.
✨Demonstrate Technical Knowledge
Familiarise yourself with the devices and operating systems mentioned in the job description, such as Windows 11, macOS, Surface Pro 10, and MacBook Air/Pro. Being able to speak confidently about these technologies will show your readiness for the role.
✨Prepare for Training Delivery Scenarios
Think of examples where you've designed and delivered training for diverse audiences. Be ready to discuss your approach to creating engaging training materials and how you adapt your methods to suit different learning styles.
✨Engage with Stakeholder Communication
Communication is key in this role. Prepare to discuss how you've maintained strong engagement with stakeholders in previous projects. Share your strategies for creating clear, user-friendly materials and how you ensure feedback loops are effective.
